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Web Administrator Purdue University

Mansfield, TX
April 04, 2022

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Monica L Cervantes

**** *********** *****, *********, *****

*** -**** -****

Change Management Lean Manufacturing Leadership Continuous Improvement Service

Executive Profile / Objective

A driven professional with exceptional oral/written communication skills who is a highly motivated self-starter that can efficiently handle multiple tasks and challenging timelines that operates best in an organization with a forward thinking, team-oriented environment ready to advance into a position utilizing experience to meet and exceed department, facility and organizational goals.

Work Experience

Masterbrand Cabinets, Goshen, IN 2004-2020

Continuous Improvement Lead

Lead training for Standard Work Instructions, Critical to Quality Documentation, Safety Audits /Visual Aids, Process and Quality Alerts.

Developed, implemented and effectively trained managers, supervisors, team leaders and associates in the use of A3s, System Auditing and Plan, Do, Check Act documents.

Maintained and updated employee profiles, Shared best practices with sister facilities.

Performed Internal Audits and Lead Training for Qualifications and Process Validations (OQ-Operation Qualifications and PQ-Process Qualifications).

Managed the Development of Safety Standard audits through IOSHA compliance.

Drove process change utilizing data analysis and staff member interviews

Lead the enhancement of metric reporting to identify and solve areas of waste

Identified, Evaluated and Resolved compliance issues

Served as liaison between hourly and salaried employees to help resolve issues

Web Administrator Prepared correspondence and reports, Microsoft Office proficient

Benchmark Cleaning, Goshen, IN 2008-2020


Maintained High Quality Detail Cleaning – Corporate Business

12 direct reports

ELENA’S COMIDA Mexicana, GOSHEN, IN 2016-2018

Shift Manager



Education / Certifications

Columbia Southern University

BS Organizational Leadership (In Process) expected completion 2023

Harrison College of Business

Purdue University Organizational Leadership Development

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