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Pretoria Customer Service

Location:
Pretoria, Gauteng, South Africa
Posted:
February 28, 2022

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Resume:

CURRICULUM VITAE

FRIKKIE BRINK

MOBILE: 072*******

EMAIL: adqcpy@r.postjobfree.com

ABOUT MYSELF

I have got 33Years Experience in the Retail Enviroment of which 28 Years was in the Furniture Industry. I am a very responsible person and a very hard worker.

I do everything I do with Pride and Confidence.

I am a People’s Person and treat my staff Firm but Fair.

I have also got 28Years Experience when it comes to Industrial Relations. I have been involved with a lot of Disciplinary Hearings and also CCMA Cases.

I am a Retailer and have been involved in All aspects of Management ie. Sales, Credit Control, Human Resources, Transport, Budget Setting, Auditing, Merchandise (Logistics), Managing People and Processes, Training, Industrial Relations, Compliance,Deal Assesment,ect.

I have various Management Certificates including a NQF 6 Certificate in Business Management from Wits University.

I have also been a Compliance and Collections Manager in the Compliancy Department dealing with the NCA, NCR Acts.

I have Extensive Experience in Stock and Inventory.

I have been involved with the Compliance of African Bank/Ellerines deals and also with All the Asset Compliance in the Company.

I am 57 Years old(young) and I have a very good and Clean bill of Health and are still playing Hockey to keep fit and in shape.

I have relocated to Pretoria and are currently staying in Equestria Pretoria.

WORKING YEARS EXPERIENCE

Assistant Manager 1 Year

Manager 6 Years

Internal Auditor 1 Year

Regional/Area Manager 14 Years

Financial Advisor 6 Months

Operational Compliance Manager 7 Years

Stock/Inventory 30 Years

Human Resources 30 Years

Administration 30 Years

Credit Risk Management 7 Years

Sales 30 Years

Credit Control 30 Years

Auditing, Risk Management 7 Years

Transport 30 Years

Budgets 30 Years

Collections 7 Years

Warehousing 7 Years

Cost Control 30 Years

Training of Staff 30 Years

Customer Service 30 Years

Work Experience:

Assistant Manager Ellerines 1 Year

Manager Ellerines/Various 15 Years

Internal Auditor Ellerines 1 Year

Area/Regional Manager Ellerines/Various 15 Years

Business Owner Own Restaurant 1 Year

Operational Compliance Manager Ellerines/African Bank 7 Years

REFERENCES

Thys Fourie Ops Man Cash Converters 073*******

Kerry Orpen Ops Man Cash Converters 079*******

Tinus Schoeman Regional Director Ellerines 082*******

Hennie Labuschagne Regional General Manager Ell 083*******

Renier Langenhoven Admin Excecutive Ellerines 082*******

Ettienne Viljoen Ops Excecutive 082*******

Megan Janse Van Vuuren Admin Excecutive 084*******

Peter Sadike Regional Manager Best Electric 082*******

Ryan Boright Owner Cash Converters 072*******

PERSONAL DETAILS

NAME: Fredrich Otto Von Staden

SURNAME: Brink

DATE OF BIRTH: 9 September 1964

AGE: 56

ID NUMBER: 640**********

MARITAL STATUS: Married

DEPENDANTS: 1

EDUCATION: Matric

ADDRESS: 18 Simonsberg Complex

Equestria Estates

Cura Avenue

Equestria

Pretoria

CELL NO: 072*******

E-MAIL: adqcpy@r.postjobfree.com

EMPLOYER: Ellerines Furnishers

Odendaalsrus

BUSSINESS: Furniture

YEARS: Aug 1988-April 2001

POSITION: Started as Assistant Manager and then

Promoted to Manager, Internal Auditor and then

to Area Manager.

SALARY & BENEFITS: R16000, Profit Share, Company Car, Medical

Aid, 13th Cheque and Pension.

.

DUTIES: The Day to Day running of an Area of 9 Stores

to ensure Profitability. I have been Actively

Involved with the following aspects of the Business: Sales, Cash, Credit, Merchandise, Budgets, Transport,

Human Resources, Industrial Relations(From Disciplinary Enquiries to CCMA).

.

REASON FOR LEAVING: Got an Offer to Join Russells Furnishers.

EMPLOYER: Russells Furnishers Port Shepstone.

BUSSINESS: Furniture

YEARS: May 2001- Jan 2002

POSITION: Regional Manager

SALARY & BENEFITS: R18000, Profit Share, Company Car, Medical

Aid, 13th Cheque and Pension.

DUTIES: The Day to Day running of an Area of 4 Stores

to ensure Profitability. I have been Actively

Involved with the following aspects of the Business: Sales, Cash, Credit, Merchandise, Budgets, Transport, Human Resources, Industrial Relations From Disciplinary Enquiries to CCMA).

REASON FOR LEAVING: Rejoined Ellerines Furnishers.

EMPLOYER: Ellerines Furnishers Tzaneen

BUSSINESS: Furniture

YEARS: Feb 2002-Feb 2006

POSITION: Area Manager

SALARY & BENEFITS: R 18000 per Month, Profit Share, Company Car,

Pension and 13th Cheque Shares.

DUTIES: The Day to Day running of an Area of 8 Stores

to ensure Profitability. I have been Actively

Involved with the following aspects of the Business: Sales, Cash, Credit, Merchandise, Budgets, Transport, Human Resources, Industrial Relations(From Disciplinary Enquiries to CCMA).

REASON FOR LEAVING: We Opened our Own Restaurant in Scottburgh.

EMPLOYER: Yummy-Licious Restaurant.

BUSSINESS: Restaurant

YEARS: March 2006-April 2007

POSITION: Co-Owner.

DUTIES: The Day to Day running of our Own Business..

REASON FOR LEAVING: We sold the Restaurant and Ellerines Furnishers

made me an Offer to Return to the Company.

EMPLOYER: Ellerines Furnishers

BUSSINESS: Furniture

YEARS: May 2007-31 December 2014

POSITION: Operational Compliance and Collections Manager

SALARY & BENEFITS: R26000 per Month, Company Car, Incentives,

Pension.

DUTIES: I was working as a Compliance Manager in the

Compliance Department. I was responsible for the following Areas:

Management of the Stock Process.

Management of the Cash and Banking Practices.

General Asset Management: Cash, Stock, People, Debtors and Store Openings and Closings.

Enhancement of the Relevant Policies and Procedures of the Company.

Training and Development and Human Capital Management.

Management and Maintenance of the Company’s Debtors Ledger.

Management of the FID’s (Missed First Instalements), Accounts and other Queues according to Policies and Procedures.

Ensure Effective Communications between Relevant Stakeholders.

Ensure that the Company’s Overall Compliance Meet the Standards of the NCA and NCR Acts.

OHASA:

Ensure that All Stores are Compliant with the Occupational Health and Safety Act(OHASA) and I did Monthly Inspections to Ensure Full Compliance. I was also Responsible for the Training on All Out of Line Issues.

I was also Involve with Various Projects within the Company whenever there was any changes that needs to be done within the Stock Control Department. I was also involved with the Overall Compliance and Stock Procedures in the Company’s Warehouse in Boksburg. This Facility was Run by Barlow World.

I was also Involed with the Closing down Procedures when the Company(Ellerine Holdings) closed their doors(Business) in 2014.

REASON FOR LEAVING: Retrenched.

EMPLOYER: Old Mutual Krugersdorp

BUSINESS: Financial Planning

YEARS: 01 March 2016 - 31 August 2016

POSITION: Financial Advisor

SALARY: R 9300 + Commission.

DUTIES: 1. Addressing Customer needs.

2. Selling of Policies.

REASON FOR LEAVING: Got an Offer from Best Home and Electric Furnishers as my Wife got Transferred to Rustenburg.

EMPLOYER: Best Home and Electric Furnishers.

START DATE: 22 August 2016 – 31 August 2017

JOB TITLE: Regional Manager

SALARY: R24000 per Month, Company Car, Pension.

DUTIES:

1.Sales.

2.Credit Control

3.Merchandise(Stock Taking)

4.P & L Management

5.Human Resources

6.Transport

7.Compliance of all Stores

8.Staff Training

9.Housekeeping

10.Budget Setting

11.Cost Control

12.Customer Service

REASON FOR LEAVING: I got an Offer from Balco Auto Coatings in

Rustenburg.

EMPLOYER: Balco Auto Coatings Rustenburg.

POSITION: Manager

STARTING DATE: 4 September 2017 – 31 March 2018

SALARY: R21000

DUTIES: 1. Sales

2. Credit Control

3. Stock Inventory

4. Human Resources

5. Housekeeping

6. Cost Control

7. Customer Service

REASON FOR LEAVING: Relocated to Pretoria.

EMPLOYER: Best Home and Electric Furnishers Silverton.

POSITION: Manager

SALARY: R12000, Pension.

STARTING DATE: 2 July 2018 – 16 November 2018.

DUTIES: 1. Sales

2. Credit Control

3. Cash Management

4. Stock Inventory Management

5. Staff Training

6.Transport Management

7. P & L Management

8. Housekeeping

9. Budget Setting

10. Customer Service

REASON FOR LEAVING: Better Offer and Branch are going to Close

Down.

EMPLOYER: Sedgars Home Furnishers Menlyn

POSITION: Manager

SALARY: R15000 + Monthly Incentive.

Achieve Budget: R10000

Achieve 90-100%: R5000

DUTIES: 1. Sales

2. Cash Management

3. Stock Inventory Management

4. Staff Training and Human Resources

5. Housekeeping

6. Customer Service

STARTING DATE: 19 November 2018 – Feb 2020.

EMPLOYER: Cash Converters Queenswood.

POSITION: General Manager.

SALARY: R18000 per month.

DUTIES: I am in control of the Queenwood branch.

Sales and Buys.

I am currently in the Menlyn Branch.

STARTING DATE: 1 December 2020

I am currently with Cash Converters Menlyn Retail Park.

Resigned on 13 January 2022

I THANK YOU FOR TAKING THE TIME TO READ THROUGH MY

CAREER HISTORY.



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