CAREER SUMMARY

• Human Resources Leader with **+ years of multifaceted experience in

leadership, business analysis, and cloud-based human capital management, adding valuable impact to enhance business operations through process automation and data management

• Streamlined and automated human resources process workflows, implementing a comprehensive document management tracking system processing over 1,000 personnel records

• Credited with serving as the in-house subject matter expert (SME) on Kenexa Brass Ring, People Soft, Workday as the primary Tier I support, and configuration technician for all systems.

• Established a thorough knowledge of the adult training model, planned, implemented, and conducted 100+ professional development classes on Human Resource compliance

PROFESSIONAL WORK EXPERIENCE

Lowe`s Company Inc.

Scheduling Staffing Administrator June 2021-Present

• Responsible for maintaining the human resource operations to include staffing, recruiting, scheduling, HR compliance, payroll, pay rate, time, and attendance for a 200+ employee organization.

• Developed and managed a robust employee records program maintain over 200+ employee files, records, credential expirations, organization and structure of break and training rooms in accordance with State and Federal regulations.

• Conduct onboarding operations for over 350+employees provided talent acquisition training, drug screenings, I-9, E-Verify, and work authorizations utilizing several Human Resource Information Systems to include Workday, BrassRing, and Kronos.

• Assisted with the leave of absences program, processed approximately 25-50 workers compensation, unemployment, disability, auto and accommodation claims.

• Assisted with the recruiting process, scheduled and processed over 800 prospective candidates, Subject Matter Expert on IBM Kenexa Brass Ring talent management system. AmeriCorps

VISTA September 2021-Present

• Coordinated over 50 community events, participant trainings, meetings, promotional recruitment, program orientation, registration, enrollment, for various federally funded grant programs in underprivileged communities.

• Maintained 200 reports, records, status updates, analytics, and evaluations, through the creation of an electronic filing system for programs and projects.

• Advised and counseled 500 participants with career services, course trajectory, resume writing, and job search, and resources needed for optimum success in the program.

• Drafted employment vacancy announcements, reviewed applicant qualifications, created social services referrals, and case management.

• Monitored the quality of customer service including the collection and analysis of survey data and followed-up on feedback.

• Managed and coordinated 10 federally funded community grant projects, expenditures, budget, and weekly tracking.

Crystal Jones

574-***-**** Greensboro, NC adq3s1@r.postjobfree.com

CORE COMPETENCIES

• Human Resource Information

Systems (HRIS)

• Human Capital Management

• System Configuration

• Training and Development

• Job Aids and Guide

Development

• Strategic Planning

• Relationship Management

• Budget Management

• Process Flow Development

• Operational Optimization

• Project Management

• Conflict Management

• Process Automation

• Generated monetary donations in the amount of $95,000, and gifts-in-kind to maintain the goals of the career center and to provide resources to impoverished communities.

• Implemented a daily newsletter to highlight valuable community resources, job announcements, entrepreneur assistance, social services, and participant`s achievements. Florida International University

Graduate Assistantship January 2016-December 2018

• Provided vocational rehabilitation academic advisement to student Veterans with disabilities and employment challenges.

• Conducted one-on-one and group counseling to assist student Veterans with homelessness, government assistance, food assistance, and course selection to maximize educational benefits.

• Supervised the international student scholar’s mentorship and club, incoming email correspondences, social media, and assisted with interviews for various club positions.

• Responsible for tracking and conveying statistical data collected from surveys, meetings, and events.

• Organized public events, programs, meetings, agendas, special projects, cultural events, and fundraising campaigns from start to finish through designing flyers, promotion, budgeting, tracking, and creating analytical reports to promote student engagement.

• Coordinated International Education Week, Women Who Lead project, Global Learning, Academy of Leaders LGBTQA initiatives, Veteran projects, and Pride Committee for Pride Parade.

• Developed relationships with various departments, vendors, and external partnerships and served as liaison to meet goals and improve program needs.

AMERICORPS

VISTA May 2017 – August 2017

• Coordinated daily operations for 2 summer programs for 200 students from underprivileged communities through the creation of programs and events to promote student engagement in grades 5th-12th.

• Counseled 80 students on personal development and provided guidance for future college success.

• Created college bound culture by integrating college focused components to build college interest.

• Identified areas of opportunity for improvement regarding performance and development of students and staff to create a data analysis to inform operational decisions.

• Managed and provided (what type of support and for how many people) support for group discussions, student workshops, and staff meetings.

DADE COUNTY PUBLIC SCHOOL BOARD

Parent Outreach Specialist, Paraprofessional III, Aftercare Leader January 2008- January 2015

• Managed enrollment for the Head Start/Early Head Start programs, and compliance for grant funding and served as spokesperson, processed several grants, and expenditures using a p-card.

• Enrolled over 1000 participants with referrals for government assistance, food assistance, homelessness, social services, case management, resume writing, and job applications.

• Implemented a robust document control program transferring over a 1000 records to the automated Head Start/Early head Start database daily.

• Maintained a supply budget of $20,000, purchased supplies, equipment, classroom materials

• Conducted onboarding operations for 20-30 new hires, provided training courses via in person and virtual, information sessions for more than 300 parents, presentations, meetings, coaching, workshops, recruitment, agendas, evaluations, interviews, and surveys.

• Maintained the filing and scanning of time sheets, attendance, invoices, classroom, and office structures for organizational efficiency.

• Developed and instructed age-appropriate lesson plans that encouraged physical, emotional, social, nutritional, and academic growth and success.

EDUCATION AND CERTIFICATIONS

MASTER OF SCIENCE HIGHER EDUCATION ADMINISTRATION- FLORIDA INTERNATIONAL UNIVERSITY GRADUATE LEVEL CERTIFICATE ACADEMIC ADVISING – FLORIDA INTERNATIONAL UNIVERSITY BACHELOR OF ARTS PSYCHOLOGY- FLORIDA INTERNATIONAL UNIVERSITY BACHELOR OF ARTS GENDER STUDIES-FLORIDA INTERNATIONAL UNIVERSITY TECHNOLOGY STACK

KRONOS, PEOPLESOFT, MICRO-SOFT OFFICE, KENEXA BRASS RING, WORKDAY PEOPLESOFT CERTIFICATION - PROCUREMENT FOR RECEIVERS, TRAVEL AND EXPENSE, MANAGER READINESS KRONOS- PAYROLL

NOTARY- STATE OF FLORIDA/REMOTE

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