MELISA RIDINGER

adpnub@r.postjobfree.com

419-***-****

Findlay, OH

WORK EXPERIENCE

Caregiver, ACAP LTD

Findlay, Ohio/Naples, Florida September 2020- Present

•24 hour care for disabled senior citizen

•Daily activities include:

•Exercise and daily work out and additional stretching throughout the day and at bedtime, bathing, dressing, cooking, laundry, and light cleaning.

•Medication management, overnight care

•Transport to doctors appointments, therapy, social events, and winter home in Naples Florida Pet care (including medication, feeding, walking, turn out, and clean up)

Community Relations Manager, Enlivant- Blanchard Place

Kenton, OH March 2018 to September 2020

•Essential Functions and Responsibilities:

•Educates potential residents, conduct comprehensive discovery process with prospective residents and their family.

•Ensures all community marketing materials are updated and available for community use.

•Nurtures and develops meaningful relationships through outside sales calls with paid and unpaid referral sources, including discharge planners, senior centers, hospitals and other facilities serving seniors.

•Coordinates with the community leadership team to complete all activities required for a new resident move in.

•Generates sales leads through offline referral partner outreach, marketing initiatives, and community events.

•Responds to all calls, emails, internet, or in-person lead inquiries within 24 hours Maintains community's STAR lead management database

•Coordinates and implements a team selling approach with the community leadership team Organizes and leads the planning, marketing, promotion, and execution of strategic marketing events with assistance from other community team members.

Store Manager AutoZone - Findlay, OH April 2016 to March 2018

•As manager of an Autozone store, the employee is expected to Live the Pledge, deliver WOW! Customer Service, and drive execution and performance.

• Maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

•Overall store retail/commercial management, supervision and policy implementation.

•Financial management- manage, analyze and reconcile monthly P&L statements.

•Employee staffing-training, and development

Sales and Marketing Servpro - Findlay, OH January 2013 to March 2016

•My primary role is to promote and sell franchise services in the assigned territory, which results in meeting or exceeding assigned sales goals.

•Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers.

•Conduct repetitive contact calls to build relationships and educate the customer on why Servpro is the best cleaning and restoration company.

•Utilize the quarterly Marketing Media Kit to market Servpro services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates.

•Monitor and follow-up on all assigned jobs ensuring that customer needs are met. Customer base is diverse and new customers are routinely added.

•Both internal and external communications are timely and effective. Customer jobs are completed either meeting or exceeding expectations.

EDUCATION

The University of Findlay - 3 years Business Management

Findlay, OH August 1998 to May 2001

Michigan City High School - diploma

Michigan City, Indiana August 1994 to May 1998

SKILLS

Office Management, Property Management, Store Management Experience, Property Leasing, Event Planning, Marketing,Accounts Payable andReceivable, Microsoft Outlook, Excell

•REFERENCES

•Paula Collins-Cell 567-***-**** Email: adpnub@r.postjobfree.com

•Cassie King – Cell 419-***-**** Email: adpnub@r.postjobfree.com

•Georgia Ulassin – Cell 908-***-**** Email: adpnub@r.postjobfree.com

•Israel Wright- Cell 614-***-**** Email: adpnub@r.postjobfree.com

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