John Patrick B. Adoptante

No ** marco compound sitio kasoy 2

Brgy. Mmbugan, Antipolo city, Rizal

Contact no.: 093********

Email address: adpfaa@r.postjobfree.com

Objective:

I am seeking for a competitive and challenging environment where I can utilize my acquired knowledge and improved skill in providing good Customer service and establish a career for myself.

Job Description:

Duties and Responsibilities:

Managing large amounts of inbound and outbound calls in a timely manner.

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

Frequently attend educational seminars to improve knowledge and performance level.

Follow communication “scripts” when handling different topics

Skills

Proficient in Microsoft office

Ability to multi-task, set priorities and manage time effectively

Customer focus and adaptability to different personality types

Strong phone and verbal communication skills along with active listening

Ability to work with other in a close manner.

Work Experience:

Stellar Philippines Inc.(Nov. 2017- Apr. 2020)

24F MDC100 Bldg. E.Rodriguez Ave cor. Eastwood Drive

Brgy. Bagumbayan, Quezon City

-Customer Care Service Representative

(Non-voice - Airline account)

Concentrix (August 2020 – July 2021)

14th floor Tera Tower Bridgetown C5 E-Rod jr. Ave. Quezon city

-Customer Care Service Representative

(Healthcare)

Education

San Isidro National HighSchool

Brgy. San Isidro Antipolo city, Rizal (2008-2010)

Dela paz Elementary school (2001-2007)

Brgy. Sta cruz Antipolo city, Rizal

Personal Background

Birthplace: Antipolo City, Rizal

Birth Date: March 18,1994

Age: 27 Years old

Gender: Male

I hereby state that all the information stated above is the truth to the best of my knowledge.

John Patrick Adoptante

Applicant

Contact this candidate