Motivated individual with a combined number of years in the Financial Services Industry implementing policies and procedures to execute transactions in a timely manner, using current sales and customer service skills to secure a position where I can grow within the company to learn new skills and techniques more opportunities for long term growth.Strong Oral and written skills knowledgeable in most software .I am proficient in yardi and photoshop . I know how to effectively use microsoft salesforce and database management software.
Midlance 2002 Renaissance
Blvd.King of Prussia 19046
8/29/2020 to 12/07/2020
Working on behalf of independence blue cross taking inbound calls enrolling members in benefits and helping them pick out out there health care benefits. Looked up doctors to make
Sure they would be covered under patient policy familiar with familiar with august software.
McGrath Staffing Harte Hanks
8/16/2019 to 12/15/2019 Temp Project
Working as a license sales agent selling medicare advantage and medicare Supplement plan’s on behalf of medical mutual of Ohio . Determine Eligibility .Look up medication explain formulary to customer . Do new Applications for customers. Verify benefits for doctor’s explain claim and verify benefits
Results company on behalf of the Carney group
8/28/2017 to 04/04/2019
Currently working as a member service consultant helping seniors enroll into their medicare benefits for 2018 on behalf of humana .Discussing plan options with them .Looking up prescriptions for them as well as explaining medication tiers for them and explaining how it affects the price.Also gathered information about members to offer medigap andp
advantage plans in their area.
Mcgrath Systems/Harte Hanks
02/20/2017 to 8/25/2017
Currently doing tech support as a tier one representative for mlb.com Which is the official site of major league baseball. Look up customer account information, advise on products and help customers with getting their service to work on multiple devices, sell a variety of packages and internet streaming service .such as mobile applications.help customer’s set up and get properly logged.to playstation and other supported devices. 10/2013 – 9/2015
/CONTEMPORARY STAFFING, Blue Bell, PA
~ Made outbound calls and handled phone transactions within a heavy call volume environment in which I read the entire outline of coverage to customers and handled payments over the phone.
~ Gave great detail of information on healthcare and drug plans and worked in clean room.
~ Obtained insurance license for accident and health plans while working at Corporate Call~ Real Estate License
~ Certificate in Residential Property Management (Received honors).
~ NPN (National Insurance Producer Number).
~ Received H.I.P.A.A. and Privacy Training.
~ Certified in Medicare and Senior Products
Temple Real Estate School
Real Estate License, 2009
Residential Property Management, 2011
Fair Housing Training