**** ************ ***. #*** ** Palma, Ca ***** 562-***-****
adp0e8@r.postjobfree.com
PROFESSIONAL OBJECTIVE: I seek to work in an environment, wherein I can make use of my professional skills, for the growth of the organization. The years of experience, which I have spent in gaining practical knowledge in the Real Estate profession can also prove to be of great advantage to any company from a customer service standpoint. Apart from this, I believe my versatility and interpersonal skills can prove to play a big role in bringing another dimension to any organization.
SUMMARY OF QUALIFICATIONS:
• Extensive public speaking and training experience in small and large groups of people.
• Strong analytical skills, capable of assessing conditions and implementing appropriate intervention
• Resourceful problem solver capable of implementing solutions to complex problems.
• Demonstrated ability to work in an emotional environment involving parents, family members and advocates.
• Ability to multitask and manage time in order to perform well on long term projects while being flexible enough to assimilate short term projects on an ongoing basis.
• Proven ability to sale new and existing products that are beneficial to customers PROFESSIONAL EXPERIENCE
Kelly Services – Administrative Assistant -Dendreon Pharmaceuticals 9/2019-12/2019 AppleOne – Corporate Receptionist - Applied Computer Solution 3/2018-6/2019
• Greet visitors and accept deliveries
• Handle incoming calls and forward to appropriate persons
• Assist other administrative staff with overflow work, including word processing, data entry and research
• Assist with monthly employees expenses via Concur
• Assist with research for travel arrangement of employees AppleOne – Administrative Assistant - Procurement Department- Cal State Fullerton 4/2016-11/2017
• Assist and act as a resource to divisions, departments and outside vendors related to procurement
• Assist with preparation of specifications with information provided by departments; maintain the specifications and standards file; create and maintain database and files as needed
• Format and generate a variety of reports and documents as requested; update documents in the database
• Working directly with campus personnel and members ensure that all procurement efforts are in compliance with federal and state requirements
First Financial Security- Broker
Insurance Health/Life Agent – Licensed 3/2013- Present
• Develop positive working relationships with clients
• Approach clients via cold calling and direct mail to inquire about their insurance situations and future needs
• Deliver policy proceeds after a claim is files and approved
• Explain the differences in policy specifics so clients can make informed decisions about their purchases
• Handle policy renewals
• Assist with obtaining underwriting approval
• Help policyholders settle claims
• Participate in continuing education programs in both insurance and sales Century 21 Real Estate
Realtor –Licensed 1/2008 - Present
• Present purchase offers buyers/sellers for consideration.
• Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates
• Interview clients to determine what kinds of properties they are seeking.
• Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
• Coordinate property closings, overseeing signing of documents and disbursement of funds.
• Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
• Participate in active marketing initiatives, from cold calling to attending industry events
• Interview clients to determine their precise wants, need, budgets and geographic limitations
• Prepare and proofread real estate documents, from leases to closing contracts
• Organize and oversee open houses
• Advise clients about mortgage options and help them fill out the requisite paperwork to expedite the home buying process
• Represent landlord who own multiple properties and need to keep a consistent occupation rate
• Attend closing dates and provide support for clients National Outlets Works
Office Manager 1/1/2008 – 3/2010
• Supervised Claims Processing Department
• Telemarketing and Customer Service
• Procurement and Accounts payable
• Audited and processed electronic applications for Life Insurance Company
• Developed packets to assist Insurance Agents with licensing in others states
• Generated payroll weekly through ADP system
• Maintained the general atmosphere of the office including replenishing supplies Perkins Family Child Care
Owner/Director 2000 – 2008
• Daily Administrative and Running of 12 Home childcare
• Coordinate menus and daily activities
• Supervised 3 employees
Southern California Edison
Administrative Assistant 1998 – 2000
• Executive Assistant and Secretarial support
• Coordinate travel arrangements & Directors Calendar
• Supervise one employee – Claims Processor
• Gathering all data required to generate daily and monthly reports
• Telemarketing and Customer Service
• Procurement and Accounts payable
• Filing and Data Entry
EDUCATIONAL BACKGROUND:
Cerritos J. C. Cerritos Ca-1/1997-6/1997, Cerritos, Ca Southbay Business College –9/1979-6/1980 Torrance Ca El Camino J.C.- 9/1978 –6/1979
Skills
Concur
Proficient in Microsoft Word, Excel and PowerPoint
Extensive experience in data entry, 50 WPM
Numerous years of customer service experience
Real Estate – Licensed
Insurance Agent – Licensed – CBL (Certified Business Leader)