**** ************ ***. #*** ** Palma, Ca ***** 562-***-****

adp0e8@r.postjobfree.com

PROFESSIONAL OBJECTIVE: I seek to work in an environment, wherein I can make use of my professional skills, for the growth of the organization. The years of experience, which I have spent in gaining practical knowledge in the Real Estate profession can also prove to be of great advantage to any company from a customer service standpoint. Apart from this, I believe my versatility and interpersonal skills can prove to play a big role in bringing another dimension to any organization.

SUMMARY OF QUALIFICATIONS:

• Extensive public speaking and training experience in small and large groups of people.

• Strong analytical skills, capable of assessing conditions and implementing appropriate intervention

• Resourceful problem solver capable of implementing solutions to complex problems.

• Demonstrated ability to work in an emotional environment involving parents, family members and advocates.

• Ability to multitask and manage time in order to perform well on long term projects while being flexible enough to assimilate short term projects on an ongoing basis.

• Proven ability to sale new and existing products that are beneficial to customers PROFESSIONAL EXPERIENCE

Kelly Services – Administrative Assistant -Dendreon Pharmaceuticals 9/2019-12/2019 AppleOne – Corporate Receptionist - Applied Computer Solution 3/2018-6/2019

• Greet visitors and accept deliveries

• Handle incoming calls and forward to appropriate persons

• Assist other administrative staff with overflow work, including word processing, data entry and research

• Assist with monthly employees expenses via Concur

• Assist with research for travel arrangement of employees AppleOne – Administrative Assistant - Procurement Department- Cal State Fullerton 4/2016-11/2017

• Assist and act as a resource to divisions, departments and outside vendors related to procurement

• Assist with preparation of specifications with information provided by departments; maintain the specifications and standards file; create and maintain database and files as needed

• Format and generate a variety of reports and documents as requested; update documents in the database

• Working directly with campus personnel and members ensure that all procurement efforts are in compliance with federal and state requirements

First Financial Security- Broker

Insurance Health/Life Agent – Licensed 3/2013- Present

• Develop positive working relationships with clients

• Approach clients via cold calling and direct mail to inquire about their insurance situations and future needs

• Deliver policy proceeds after a claim is files and approved

• Explain the differences in policy specifics so clients can make informed decisions about their purchases

• Handle policy renewals

• Assist with obtaining underwriting approval

• Help policyholders settle claims

• Participate in continuing education programs in both insurance and sales Century 21 Real Estate

Realtor –Licensed 1/2008 - Present

• Present purchase offers buyers/sellers for consideration.

• Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates

• Interview clients to determine what kinds of properties they are seeking.

• Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

• Coordinate property closings, overseeing signing of documents and disbursement of funds.

• Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

• Participate in active marketing initiatives, from cold calling to attending industry events

• Interview clients to determine their precise wants, need, budgets and geographic limitations

• Prepare and proofread real estate documents, from leases to closing contracts

• Organize and oversee open houses

• Advise clients about mortgage options and help them fill out the requisite paperwork to expedite the home buying process

• Represent landlord who own multiple properties and need to keep a consistent occupation rate

• Attend closing dates and provide support for clients National Outlets Works

Office Manager 1/1/2008 – 3/2010

• Supervised Claims Processing Department

• Telemarketing and Customer Service

• Procurement and Accounts payable

• Audited and processed electronic applications for Life Insurance Company

• Developed packets to assist Insurance Agents with licensing in others states

• Generated payroll weekly through ADP system

• Maintained the general atmosphere of the office including replenishing supplies Perkins Family Child Care

Owner/Director 2000 – 2008

• Daily Administrative and Running of 12 Home childcare

• Coordinate menus and daily activities

• Supervised 3 employees

Southern California Edison

Administrative Assistant 1998 – 2000

• Executive Assistant and Secretarial support

• Coordinate travel arrangements & Directors Calendar

• Supervise one employee – Claims Processor

• Gathering all data required to generate daily and monthly reports

• Telemarketing and Customer Service

• Procurement and Accounts payable

• Filing and Data Entry

EDUCATIONAL BACKGROUND:

Cerritos J. C. Cerritos Ca-1/1997-6/1997, Cerritos, Ca Southbay Business College –9/1979-6/1980 Torrance Ca El Camino J.C.- 9/1978 –6/1979

Skills

Concur

Proficient in Microsoft Word, Excel and PowerPoint

Extensive experience in data entry, 50 WPM

Numerous years of customer service experience

Real Estate – Licensed

Insurance Agent – Licensed – CBL (Certified Business Leader)

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