Senior Business Development Consultant
Resume:
Eduardo Garcia MS
**** ***** ******* #**** *** Antonio, Texas 78257
Objective Summary
Skilled in all aspects of customer relationship management, pipeline management, contract negotiation(s), including territory management, employee training, management and continuous improvement.
07-06-2020-Present Amazon-Operations Manager
●Supporting all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers
●Leading and developing a team of 3-7 Area Managers (front-line supervisors) and 100-300 hourly associates by embodying Amazon’s Leadership Principles
●Acting as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed
●Mentoring, training, and developing teammates for career progression, performance improvement, and recognition purposes
●Creating, communicating, and maintaining quality control policies and standard work procedures to Area Managers and associates
●Proactively identifying and leading process improvement initiatives using Lean tools to delight customers
●Building and delivering productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor
●Evaluating performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer time, accuracy, and quality expectations
●Partnering with other managers to share best practices across shifts and the network
01-22-2019-Present OYO Hotels and Technology
●Responsible for P&L driven decisions for the assigned area
●Identifying and finalizing new properties, and for maintaining relationship with all stakeholders to run these properties profitably
●Responsible for end-to-end business development of the assigned area; includes planning and building short-term and long-term supply
●Cross-functional approach through coordination with multiple teams in inter and Intra-geographies-Open new markets across the country
●Creating a balance in inventory growth and demand to ensure optimization
●Proposes potential business deals by contacting potential partners; discovering and exploring opportunities
09-12-2018-01-22-2019 Swanky Smiles
● Responsible for P&L driven decisions for the assigned area
● Identifying and finalizing new prospects for maintaining relationship
● Responsible for end-to-end business development of the assigned area; includes * planning and building short-term and long-term supply
● Cross-functional approach through coordination with multiple teams in inter and Intra-geographies-Pioneer Team. Creating a balance in inventory growth and demand to ensure optimization
●Proposes potential business deals by contacting potential partners; discovering and exploring opportunities
01-12-18-09-12-2018 The SALT Group-Senior Business Development Consultant
●Primary objective is to support assigned accounts through lead generation, team collaboration with lead consultants in Telecom, Waste and Parcel for preliminary review, contract negotiation, amendment and final implementation to set up final proposal design and closing.
●Matching those needs to The SALT Group consulting team that best fits and passing the opportunity to a Statement of Work and final analysis.
●Team lead in contract negotiation, implementation and follow-up
01-30-17 – 01-12-18-Frost & Sullivan-Senior Business Development Executive
●Primary objective is to support assigned accounts through lead generation, preliminary review contract negotiation, amendment and passing opportunities to more senior Frost & Sullivan associates for support in proposal design and closing.
●Matching those needs to the Frost & Sullivan solution that best fits and passing the opportunity to a Growth Consulting (GC) or Growth Partnership Services (GPS) consultant.
4-18-2016-01-27-17-Cintas-Territory Manager
●Responsibilities include prospecting and cold calling in person by driving to potential customer within a protected and designated territory based on number of potential prospects.
●Generating revenue and meeting sales targets
4-13-2012-4-15-2016- UPS-National Sales Representative
● Manage an account portfolio worth over $23,000,000 in annual revenue to UPS and increased it by 10% in one year.
● Build business partnership and develop relationship to maximize account profitability. B2B sales.
●Use SSN skills with prospective customers, by identifying needs over wants to create a competitive, collaborative, win-win solution.
●Coordinate with UPS Freight, International, Supply Chain Solutions (SCS) and
●Technology departments to fully implement applicable resources to include recommendations suitable billing options.
●Create and present pricing agreements utilizing sales situation negation skills to cultivate multi-level company relationships in order to uncover specific needs of key decision-makers ● Train New Hires, Orientation and processing goal alignments
4-13-2012-4-15-2016- UPS-National Sales Representative
●Manage an account portfolio worth over $23,000,000 in annual revenue to UPS and increased it by 10% in one year.
●Build business partnership and develop relationship to maximize account profitability. B2B sales.
*Use SSN skills with prospective customers, by identifying needs over wants to create a competitive, collaborative, win-win solution.
*Coordinate with UPS Freight, International, Supply Chain Solutions (SCS) and *Technology departments to fully implement applicable resources to include recommendations suitable billing options.
*Create and present pricing agreements utilizing sales situation negation skills to cultivate multi-level company relationships in order to uncover specific needs of key decision-makers
●Train New Hires, Orientation and processing goal alignments
11-7-2011-4-10-2012- USAA-Contracting
●Submit and annuity products and/or reviews and processes member reviews
●Lead "go-to" person for new reps and particularly challenging calls as one of the company's primary mentors/trainers of both new and established employees.
04-7-2010- 11-10-2011-Wells Fargo Inc.-Personal Banker
●Assisting customers in their selection of various accounts and financial services;
●Cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties;
04/29/1998 –4-02-2010-USAA Proactive Member Contact/ LIIS Implementation Team
●Submit and issues life and annuity products and/or reviews and processes member reviews
●Lead "go-to" person for new reps and particularly challenging calls as one of the company's primary mentors/trainers of both new and established employees.
●Advise LIIS employees who are dedicated to knowing members, understanding their individual needs, and providing appropriate solutions
●Selects, develops, and supports employees in fulfillment of corporate mission.
●Provide coaching and feedback that leads to sound business results.
Education
Our Lady of the Lake University
Master’s in Organizational Leadership-MSOL
Texas A&M Kingsville
Bachelor of Business Administration-BBA Marketing
Professional Association’s/Certification/Achievement’s/Skills Sets
●Integrity Selling Graduate
●Team Leader/Trainer 140 Financial Advisors
●Platinum Club/World of Champion/Silver Awards
●Contract Negotiations
●Pioneer Outside Sales Inaugural Team
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