Alicia Brown

**** ****** ***

Memphis, TN *****

901-***-****

ado548@r.postjobfree.com

Objective:

To become a member of a company where my skills and knowledge will be utilized.

Experience:

Tennessee Carriers

Call Analysts

Greeted customers and determined nature of customers call

● Heard and resolved complaints from customers

● Provided information requested and transferred calls to dispatcher or supervisor

● Used computer to find information needed and to input information for team Memphis, Tn

2017- 2020

Diversities/ Shelby County Schools Memphis, TN Food Prep Technician 2016-2017

● Prep food for SCS students

● Assisted students with making lunch and breakfast choices

● Cleaned Cafeteria and restocked for next school day Raleigh Community ChildCare Memphis, TN Early Head Start Teacher. 2012-2016 ● Helped nurture children 6 weeks to 6 yrs old

● Prep and cooked healthy meals for children

● Created lesson plans and taught everyday life skills

● Provided a safe environment for children to flourish through educating them Department of Human Services Memphis, TN Receptionist/Information Clerk 2010 - 2011 • Filed and maintained records.

• Heard and resolved complaints from customers and the public.

• Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.

• Greeted persons entering the establishment, determined the nature and purpose of visit and directed and escorted them to specific destinations. Super Suds Laundry Memphis, TN Attendant 2006 - 2007 • Operated laundering machines used to clean articles, such as rags, wiping cloths, filter cloths, bags, sacks and work clothes.

• Loaded articles into the washer.

• Added a specified amount of detergent, soap and other cleaning agents. • Started a machine to automatically wash and rinse articles. Dr. Clean Laundry Memphis, TN Attendant 2004 - 2006 • Operated washing machine, extractor and tumbler to clean and dry laundry. • Sorted laundry and verified count on laundry tickets.

• Received, marked, washed, finished, checked and wrapped articles in laundry.

• Executed daily operations of keeping the equipment clean daily. Education:

South Side High School Memphis, TN Diploma

1998

References: Available upon request

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