W අඅ ൺආ Aඅඅൾඇ

Jacksonville, Florida ***** 770-***-**** adm5xy@r.postjobfree.com

Please accept this resume as consideration for the Telecom Engineer Level 4 with additional extensive experience as a Secret Cleared Cable Technician and Quality Assurance Specialist with several of the nations finest telecommunication companies including Verizon Federal / Verigent LLC, AT& T Local / Verizon / Bell Atlantic Federal Systems / Phacil FBI and Netcom Outsource FBI . Accustomed to working in extremely high-pressure situations and currently possess a Secret Security Clearance and Global Access ready with a Passport. Quality Assurance Trained

Audio and video systems Experience

Network Monitoring

Robust Focus in Switch Maintenance

Fiber Optic installation Trained

Excellent diagnostic skills

MAC (Moves-Adds-Changes)

Website Monitoring

Superb Diagnostic Skills

Excellent Problem-solving abilities

Application Monitoring

Excellent Communication Skills

Network connectivity knowledge

Clear Understanding of Network Support

Server Monitoring

NOC Specialist Qualified with AT & T Local while supporting as an ISDN Frame Technician. Collaborated with Verizon Central Office And Frame Technicians to ensure smooth work flow and efficient organization operations.

Promoted to Team Training leader several months after mastering Verizon Network Cutover Procedures. Supervised safe installation of Verizon #5 ESS Communications Equipment. Secret Cleared International Cable Technician/Electrical Technician, 10/2020 to 01/2021 Verigent LLC / MC DEAN – Dulman Tower Barracks Military Base, Germany Performed construction operations and installation of telecommunications equipment for the United States Military at The Tower Barracks Military Base in Dulman, Germany . Installed Telecom Equipment and Electrical Power Equipment in a LAB to simulate a Demo of the of all the Installed Technology .

Utilized a Scissor Lift to Install Voice,Data,Cable, Fiber Optic Cable & Electrical Power Cable at Extreme Heights .

Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, applications.

Read blueprints and schematics to correctly place equipment. Researched and recommended network and data communication Developed expertise in communication systems cabling, circuitry and wiring . Installed and configured new devices and system components. Planned layouts and ran cable into buildings and through walls, attics and crawl spaces. Led projects and analyzed data to identify opportunities for improvement. Actively listened to customers' requests, confirming full understanding before addressing concerns. Maintained excellent attendance record, consistently arriving to work on time. Identified issues, analyzed information and provided solutions to problems. Telecom Network Survey Tech / Plan IT Group LLC, 09/2020 to 11/2020 Supreme Headquarters Allied Powers Europe/NATO – Mons, Belgium Pൾඋൿඈඋආൺඇർൾ Pඋඈൿ අൾඌ / Pൾඋൿඈඋආൺඇർൾ Sඎආආൺඋඒ

Cඈඋൾ Cඈආඉൾඍൾඇർ ൾඌ

Aർർඈආඉඅ ඌ ආൾඇඍඌ

Wඈඋ H ඌඍඈඋඒ

Used Measurement Equipment, Written Data & Laptop to complete field surveys. Researched and monitored locations of utilities around project sites. Built Telecom Rack Equipment survey maps for different requirements. Compiled information necessary to stake projects for construction using engineering plans. Actively listened to customers' requests, confirming full understanding before addressing concerns. Worked with NATO Military Subcontractors to understand needs and provide excellent service. Used critical thinking to break down problems, evaluate solutions and make decisions. Created plans and communicated deadlines to ensure projects were completed on time. Surveys affected cost estimates for mapping projects. Secret Cleared Cable Technician, 01/2019 to 09/2020 PlanIT Group LLC – Mons Belgium, Supreme Headquarters Allied Powers Europe NATO Read blueprints and schematics to correctly place equipment. Maintained excellent attendance record, consistently arriving to work on time. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Installed and configured new devices and system components. Telecom Engineer Level 4 / Cable Technician, 03/2017 to Current VT MILCOM / NORTH TIDE GROUP / VERIGENT LLC – OFFUTT AIR FORCE BASE, OMAHA NE Verizon (22 years) & AT & T Loca l trained in de-installation, relocation, and reinstallation of telecommunication rack equipment .

Extreme Precision when pulling, terminating, and testing Cat 5, Cat 6, Fiber Optic Cable including Fusion. Operated precision measuring instruments and electrical and electronic testing devices. Performed Data Center Air Quality Testing .

Secret Cleared Cable Technician, 06/2015 to 11/2015 FBI / NETCOM/ OUTSOURCE PROJECT – Clarksburg, WV

Capable of fusing single and multimode fiber including all Siecor pigtails such as the MTRJ, ST and SC pigtails. Install Coaxial cable and voice data cable resulting in a total system installation. Install entire system from the faceplate to the zone box to the wire closet. Installation includes valid system certification and testing prior to delivery to customer. switch room environment.

Extensive diagnostic skills utilizing Shorts, Opens, Grounds, Straps, and Underground Cords. Mandatory six to seven day shifts that included twelve-hour tours were required. . These tasks were successfully completed.

Recommended architectural improvements, design solutions and integration solutions. Coordinated with systems partners to finalize designs and confirm requirements. Consistently met deadlines and requirements for all production work orders. Senior Quality Assurance Specialist, 09/2013 to 03/2014 FBI/PHACIL PROJECT – 610 Crescent Executive Court Suite 124 Lake Mary Florida 32746 Coordinated with systems partners to finalize designs and confirm requirements. Designed strategic plan for component development practices to support future projects. Managed creative projects from concept to completion while managing outside vendors. Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.

Recommended architectural improvements, design solutions and integration solutions. Developed data architecture design to enable analysts to perform targeted customer analysis. TELECOMMUNICATIONS SERVICE TECH, 12/2004 to 12/2013 VERIZON FEDERAL / TEK SYSTEMS / VERIGENT – 8725 JOHN KINGMAN ROAD, 6220 FORT BELVOIR, VA 22060

Well versed in Installation of Cat 5 / Cat 6 Fiber Optic / Coaxial and Audio Video Cable. Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.

Advocated for end-users to perform testing and problem analysis for s erver, desktop and IT infrastructure work.

Trained junior members of IT team regarding network security and troubleshooting of data circuits. Consistently met deadlines and requirements for all production work orders. Provided documentation on start-up, shut down and first leve l troubleshooting of processes to help desk staff.

Extensive Experience in MAC (moves adds changes) and utilizing Fish Tape to pull Cat 5 / Cat 6 / Fiber Optic and Audio Video Cable through Walls, Floors and Ceilings . ISDN / CO/ FRAME TECHNICIAN /DISASTER RECOVERY CREW/ NOC(network operations center) Tech, 09/1997 to 03/2002

AT&T LOCAL ISDN / Central Office Operations Center – WORLD FINANCIAL CENTER 250 VESEY ST 4TH FLOOR PBX ROOM NY NY 10281

I monitored and maintained two separate Lucent 5 ESS ISDN switches requiring proficiency in clearing troubles on the talk circuit providing shorts, opens, grounds straps and ISDN MDF Network connections. After the World Trade Disaster I was given the tremendous honor of being assigned to the AT&T World Trade Center Disaster Recovery Team.

With the lost of the south tower ISDN switch (which meant that thousands of lines were lost in one of the most important financial districts in the world), I dedicated myself as a Frame technician to the total restoration of every line which included individual jumpers for voice,data and power for each telephone circuit. A massive amount of verification and testing was required, making it mandatory that I work six to seven day shifts including twelve hour tours.

In addition, I supported the Lucent Technology Team with blueprints and floor plans in the deployment, testing and verification of each individual ISDN telephone set. During the Gulf War I was assigned Security Clearance as an Installation and Maintenance Technician Business assigned to the Justice Department Building and the Federal Triangle which was experiencing a total renovation. I was trained as part of a team responsible for the total system installation [Nortel Meridian 1] including Category 5, 4, 3 Cable, Coaxial Cable, complete Wire Closets, Computer Room Raised Floor or Drop Ceiling Installation and Comprehension of Blue Prints Floor Plans and Local Building codes. Central Office Frame Technician, 01/1972 to 01 1984, Jan,72 to 01/1984 C&P Telephone Company – Washington, DC

Talk Circuit Proficient working with ESS Switchmen, LTD, Sarts Testers and outside service technicians. Provided Shorts, Opens, Grounds, Straps, Cosmic and ISDN MDF Network Connections. Installation, Maintenance and Safety Trainer, 01/1996 to 01/1997 Century Staffing Services Bell Atlantic Accident Prevention Plan – Silver Spring, MD I&M Safety Trainer-BAAPP#6 Coverage in annual and 5 year Safety standards including inspection of Company Van, Extension & Step Ladders, Power & Hand Tools, Hard Hat Eye Protection, 188 Test Set & 1188A High Voltage Tester for recertification.

Process Improvement Riding Exercise Conducting Riding Exercises with each Service Tech enforcing Bell Atlantic Standards and Safety Practices.

Work Place Inspection-BAAPP#3 Identification of Safety Hazards at Bell Atlantic Garages to meet OSHA standards.

Installation and Maintenance Business Technician, 01/1991 to 01/1994 Bell Atlantic Federal Systems – Washington, DC

Nortel Meridian 1 total system installation required comprehension of Ortronics Patch Panels including 24-48, 96 port and Ortronics wire management racks.

Category 5, 4, 3 unshielded or shielded twisted pair and coaxial cable Fiber Optic cable multi and single mode termination.

Computer room raised floors or drop ceiling installation. Utilized Independent technology test all IV on 66, 110 or Bix for Multi wire systems testing. Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.

Installation and Maintenance Business Technician, 01/1990 to 01/1991 Bell Atlantic/Bureau of Labor Statistics Special Project – Washington, DC Initiated Training for over 20 Associates Installing thousands of Voice Data Lines, Alarm Cable, Zone Boxes, Ortronics Cabinets, D Rings, and LAN Systems.

Promoted to Installation Crew Leader because of Increased Productivity, Quality and Communication skills. Bell Atlantic IQ Services Conversion Crew (7 year Project. Developed work-flow charts and diagrams to ensure production team compliance with client deadlines. Central Office Frame Technician Conversion Specialist, 01/1984 to 01/1990 Bell Atlantic IQ Services Conversion Crew (7 Year Project) – Washington D.C., Maryland & Virginia Implemented access for over 100,000 Customers to Bell Atlantic IQ Services such as Caller ID & Call Forward. Initiated Training for over 40 Associates in disconnect and rip out of #1 crossbar, line distributor frames, main distributor frames and block relay frames.

Managed creative projects from concept to completion while managing outside vendors. Supervised and provided direction for six technical direct reports regarding network activities. Installation and Repair Technician, 01/1980 to 01/1981 Bell Atlantic – Virginia

Installation and Repair Technician ( Verizon Plant School Trained) for new and old construction on single- family homes, townhouses, apartments, Fort Belvoir Military base barracks, office buildings and mobile homes. Qualified Pole Climber utilizing Gaffs and Step Poles to access 18 to 22 foot terminals. Certified Certificate Zone Control Driver (safe driver course) utilizing Verizon Company Van with Extension ladder and tools.

High School Diploma: 1972

Verizon Training Plant - Washington, DC

Telecom Training Verizon and AT & T on last page of resume Enjoy Tennis, Basketball and certified Indoor Wall Climber .Nationality: American (born in District of Columbia) Marital status: Single

Relocation: Willingness to relocate both Domestic and International with current Passport. Verizon Business Program Managemen t Michael Regis email adm5xy@r.postjobfree.com

office 703-***-****

Phacil Program Management Dave Gibbons RCDD/RTPM

email adm5xy@r.postjobfree.com

office 407-***-****

Phacil Senior Network Engineer Layne Wentz

email adm5xy@r.postjobfree.com

Cell 864-***-****

Additional References and Certificates available upon request Tൾඅൾർඈආ Tඋൺ ඇ ඇ

Pൾඋඌඈඇൺඅ Iඇൿඈඋආൺඍ ඈඇ

Pඋඈൿൾඌඌ ඈඇൺඅ Rൾൿൾඋൾඇർൾඌ

Aൽൽ ඍ ඈඇൺඅ Iඇൿඈඋආൺඍ ඈඇ

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