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Front Office Customer Care

Ajitgarh, Punjab, India
March 31, 2021

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Jaspreet Kaur

Energetic and optimistic customer service representative with over 4 years of professional experience assisting customers in solving complex issues. Mohali, Punjab


Work Experience

Front Office Receptionist

Burn gym - Mohali, Punjab

December 2011 to June 2012

• Handling customer for enquiry

• Sales

• Handling office files and records

Front Office Manager

Videocon Telecommunications - Patiala, Punjab

January 2010 to October 2010

1. Handling customer for enquiry

2. Sales

3. Handling office files and records

Customer Service Associate

Bharti Airtel Limited - Patiala, Punjab

January 2008 to December 2009

• Handling customer for enquiry

• Sales

• Handling office files and records

• Handling Postpaid retention process

Customer Care Executive

Intelenet Global Service Pvt Ltd - Mohali, Punjab

February 2009 to November 2009

1. Handling the inbound calls for Haryana Prepaid Process. 2. Solving customer's queries

3. Helping company to increase VAS which helps in increasing the companies revenue. Telecaller

Reliance Communications - Mohali, Punjab

August 2008 to October 2009

1. Telecalling customers for postpaid bills recovery. 2. Informing customers about new schemes of companies. Education

Bachelor's in Arts

Panjab University, Chandigarh

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