Savvy professional with proven natural leadership abilities. Excellent at working with and leading others. Excels at working under pressure, time management and making critical decisions. Regularly lauded as a premiere performer in numerous projects and a highly regarded subject matter expert in multiple career fields. Extremely dependable, ethical, able to manage multiple workloads efficiently and effectively. Comfortable working with individuals at all levels. Highly motivated, detail oriented and possesses a strong ability to see around corners. Always considers team dynamics and continually promotes a positive work environment with highly optimistic forward thinking.
Professional Experience Overviewed
Over 8 years professional experience in operations support and logistics management including: assessing productivity, analyzing and resolving problems with the effectiveness and efficiency in multiple support areas including: procurement, records management, logistics management, inventory management, quality assurance, program management, air transportation management, airlift coordination, preparation and we inspection of hazardous/special materials, managing the planning and execution of contingency operations, planning, and scheduling.
Over 8 years supervisory experience for over 15 employees to include authoring position descriptions, performing written and verbal evaluations, training, development, mentoring, coaching, and stratification.
Over 8 years of experience conducting/supervising/training/managing Cargo Deployment Functions. Conducted non-routine investigations on physical equipment and corresponding documentation to make final determinations on passengers and cargo air transportability. Extensive knowledge in DOT, OSHA being a key player in dozens of inspections and managing Hazardous Materials.
Computer Skills: Microsoft Word, Access, Excel, PowerPoint, different logistics planning/scheduling systems, Data Entry
Developed lesson plans, training program, SOPs, and tip sheets on daily procedures for Fleet Services Representatives in the 74th Aerial Port Squadron, rapidly training 4 new individuals months before deployment.
USAF Non-Commissioned Officer Training
Global Mobility Air Ops Course
Joint Inspectors Qualification
Hazardous Materials Preparers Course
Hazardous Materials Inspectors Course
Explosives Safety Handler
Air/Land Load Planning Course
Cargo Deployment Function
USAF Principles of Instruction
AMC Principles of Instruction
Leadership and Management Development
Airman Leadership School
Supervisor Safety Training
Air Transportation Craftsman
Air Transportation Journeyman
Air Transportation Apprentice
HIPPA Training & Regulations
DOT HAZMAT Regulations
OSHA Compliance Regulations
60K Loader Certification
Air Freight Ramp Supervisor – USAF Reserves, Lackland AFB, TX 2018 – Present
Responsible for ensuring nearly 420,000 pieces of cargo are properly marked, labeled, packed, and documented IAW current directives.
Expertly guided and trained unit members on pallet build up and in-check, truck up/down load operations, and GATES computer procedures which enhanced unit’s job skills and mission readiness by 60%.
Operated, controlled, and inspected seven different types operational vehicles and Material Handling Equipment (MHE) valued at $4 million. Additionally, responsible for care and maintenance of 17 these assigned vehicles and kept vehicles at a 94% commission rate.
Promptly performed data entry, in-checking, manifesting, and inventories palletized for over 300 missions marked for Jordan & Syria, equipment was vital in operations against ISIS which led to unit winning Unit Meritorious Achievement Medal in 2019.
Instructed students mobility operations, cargo preparation, hazardous material handling and hazardous material, emergency response, Air Force Mishap Prevention and Safety, and aircraft Center of Balance.
Assigns and Dispatches teams to complete tasked missions, coordinating with other departments daily to complete tasks required on the flight-line, maintaining a 98% mission on-time rate.
Coordinated and facilitated movement of DOD special operations assets and goods
Lead Logistics Driver – MedSharps, Schertz, TX 2019 – Present
Assist with monthly safety meeting, providing valuable insight and knowledge on future and past mishaps to avoid future problems.
Work with sale managers and operations department to ensure timely deliveries, provide insight on competition in the market and assist in sales with face to face communication with new and potential customers.
Develop and nurture customer relationships by provide training insight to customers on compliance issues, and by communicating required inventory needed to service their needs.
Trainer and Lead Logistics Driver for 9 employees, creating a training regime, and ensuring compliance training on HAZMAT, OSHA and HIPPA.
Flexible employee, working knowledge of office hardware and software including computer aided dispatch systems, and compliance systems. Also can function in the warehouse utilizing Forklift certification.
Assist in policy deployment and examining of root causes of incidents on the road.
Provide valuable insight in routing, Subject matter expert on routing for efficiency and timely pickups. Routinely called on by management and piers for guidance and instruction.
Utilizing computer systems to document deliveries and pickups, DOT logs, and check regulate HAZMAT compliance.
On-Site customer service, providing quality customer service to clients face to face, establishing a great rapport and leaving the customer satisfied with their needs.
Using computer systems to dispatch workers for appropriate routes in emergency and need be scenarios.
Awards & Decorations Supervisor – USAF, Randolph AFB, TX 2020 – 2020
Created database for Secretary of Defense and Secretary of the Air Force all known monuments listed on all Air Force and Air National Guard installations. Using the database to find all Confederate Civil War monuments and reporting all fundings.
Accepting and rejecting updated DD214 requests for additional awards and medals from current and former Air Force personnel. After review, assigning completion tasks to civilian contractors to finish the task. This helped Air Force members with their disability, and VA benefits.
Answered queried questions from MAJCOM officials across the Air Force on Decorations and Awards questions, providing detailed explanations on the merits of the criteria needed
Receive and answer customer support calls and questions from lower tiers of support, MAJCOM’s and directly from personnel.
Reached out to MAJCOM for new POC information for updating of databases for contact, support, and access to programs within the commands.
Logistics Driver – MedSharps, Schertz, TX 2013 – 2019
Coordinating with company warehouse to provide proper inventory requirements for customers. Loading/unloading inventory into container or onto trucks using lift gate or forklifts at major hospitals.
Perform daily pre/post trip inspection on assigned truck, and performing minor maintenance issues to prevent major delay of service to clients. Inspections have resulted in decrease of vehicle mishaps and road incidents.
Prepare HAZMAT documentation for pickup. Ensuring safe and secured transportation of narcotic drugs delivered to be destructed at warehouse.
Forklift Trainer/Driver Certification, annually updated
Inspected loads for proper inventory, proper packing, and load securement, reducing product damage and breakage by 99%.
Performing pick up hazardous materials, bio-hazardous waste and medical waste with zero personal mishaps.
Fleet Service Supervisor – USAF, Lackland AFB, TX 2011 – 2018
Continuously trained and stayed ahead of all tasks required to be a Subject Matter Expert as a Fleet Service Representative. Mastered the full scope of the job tasks, enhancing supervisory and leadership abilities.
Cargo Deployment Function (CDF) instructor for augmentees, 74th and 26th Aerial Port Squadron personnel. Instructed 25 members on airlift procedures, document preparation, and cargo compatibility.
Managed personnel and ensured compliance on all Department of Transportation Regulations, United States Air Force Regulations and Instructions regarding Air Terminal Operations, Hazardous Materials, Aircraft Technical Orders, Aircraft Load Planning, and Aerial Delivery.
Controlled $1 million vehicle account increasing inspection rate and eliminated avoidable minor maintenance delays.
Section’s training program manager, Created lesson plans to teach a squadron of 200 personnel on all aspects of Fleet Service, increased unit effectiveness 60%.
Maintained and operated 6 fleet service vehicles worth over $1 million resulting in minimal safety write ups.
Assigning and dispatching members of the section to teams to fulfill duty tasks on required aircraft. Working closely with Ramp and Passenger Services to deliver supplies, meals and other additional duties in a timely manner.
Community College of the Air Force – Associate of Applied Science Logistics Management - 2019
Biloxi High School – High School Diploma - 2005