SUMMARY

SKILLS

EXPERIENCE

MONICA TOMAS

Waianae, HI 96792 C: 808-***-**** adj8bn@r.postjobfree.com Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plan and manage efficient routes to maximize deliveries and customer satisfaction. Responsible Driver adept at navigation and providing efficient, on-time deliveries. Possessing comprehensive visual memory and excellent sense of direction. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Time management

Excellent sense of direction

Pallet jack and hand truck

operation

Customer service

Problem resolution

Team building

Inventory management

Materials handling and transport

Able to lift and carry 50 lbs.

Product organization

Dependable and reliable

Stockroom procedures

10/2019 to Current Delivery Driver

O'Reilly Auto Parts Waipahu, HI

Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Handled merchandise in accordance with product handling standards. Reviewed over 6 daily delivery documents and orders and reported any errors found on delivery documents to supervisor.

Loaded and unloaded merchandise at stores and vendor locations. Obtained signatures needed to complete and process all paperwork efficiently.

Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.

Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.

Unloaded packages from trailer trucks for delivery to customers, taking care to prevent damage to merchandise and goods.

05/2018 to 09/2019 Delivery Driver

Discount Auto Parts Waiane

Positioned blocks and ties around items to secure cargo during transit. EDUCATION AND TRAINING

Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Verified sales orders before loading and unloading merchandise. Loaded and unloaded merchandise at stores and vendor locations. Contacted customers prior to delivery to coordinate delivery times. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty. Processed payments by accepting cash, checks and credit card payments.

Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Completed order forms and collected payments to keep customer accounts current.

Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.

Directed efficient product loading and checked load balance to prevent on-the-road incidents.

Obtained signatures on all invoices and credits to stay on top of paperwork requirements.

Answered customer questions regarding shipments.

Expected in 07/2020 GED

Waianae High School Waianae, HI

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