TONIA AMBANG NDUM RHODA

Pittsburgh, PA *****

412-***-**** adiy1z@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced IT professional with 6 years of extensive data administration, servant-leadership and agile project management skills. My strengths include excellent communication, agile coaching, conflict resolution, in-depth technical analysis, effective project risk management, project process improvement, team building and gaining consensus within high performing teams. I have worked with cross-functional teams, kickstarting agile transformations and facilitating change culture within complex organizations. An expert in getting things done while driving organizations on a value driven agile journey.

SKILLS

Agile Scrum

Development team trainings

Client Relations & Presentations

Requirements gathering

Process Engineering Communication

Team building

Incident Response

Agile frameworks: SAFe, Kanban, XP, Lean

Project communication

Stakeholder management

Quality Assurance

Web Applications

Web technologies

Change management

Servant leadership

Oracle database

Conflict resolution

Software testing

Project risk management

Process improvements

WORK HISTORY

SCRUM MASTER 11/2018 to Current

PNC Financial - Pittsburgh, PA

Introduced and led implementations of Agile values, principles, and practices including; story sizing, capacity planning, pointing poker and retro games.

Worked hand-in-hand with my Release Train Engineer (RTE) in coordinating all the PI Planning, Scrum of Scrum, alongside the inspect and adapt sessions.

Managed and participated in weekly cross-functional IT scrum of scrum meetings. Scheduled and facilitated planning, grooming, daily scrums and review sessions with internal teams, stakeholders and vendors.

Led various projects to enable, align, and coordinate IT activities for mergers and acquisitions for Bank of America, such as integration of systems (like SAP, Siebel and MS Dynamics), master data management and onboarding of new customers and partners.

Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

Collaborated with cross-functional teams to gather business requirements related to ongoing development using agile estimating and applied user stories.

Worked to drive the processes to deliver effective business intelligence solutions by working closely with the product owners, architects, developers and quality assurance throughout the projects.

Communicated with all stakeholders and kept them informed about project status reports, risks, issues and milestones.

Established metrics and KPIs and tools to achieve predictability and high quality of software in a fast paced, challenging, and creative environment.

Worked with product owners and technical teams to prioritize the features for sprint.

Leveraged project metrics such as burn-down and velocity charts to judge project progress while managing risks and impediments.

AGILE SCRUM MASTER 10/2015 to 10/2018

Signify Health -Dallas, TX

Facilitated project transition to scrum methodology through ETC (enterprise transition committee) engaging stakeholders, running training workshops during the process of waterfall to agile sprints.

Scheduled and facilitated Scrum ceremonies (daily scrum, sprint planning, backlog refinement, sprint retrospective and sprint review meetings).

Provided leadership and team trainings through hands-on collaborative exercises and activities to increase positive agile mindset.

Assisted Product Owner during backlog refinement in ensuring requirements are ready and better expressed as independent, negotiable, valuable, estimable, small and testable user stories.

Performed detailed project assessments of risks to determine constraints and develop mitigation strategies.

Managed and motivated project teams to promote collaboration and keep members on-task and productive.

Mentored and coached teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency.

Worked with teams to resolve daily impediments to keep project on track.

Managed sprints and tracked story completion using JIRA software and maintained all project related documentation and solutions, and learnings in Confluence.

Liaise and managed communication and key relationships between development teams and business stakeholders.

Communicated and radiated weekly project status updates to stakeholders and program managers.

WEB DEVELOPER 06/2014 to 09//2015

Acuta Digital – Pittsburgh, PA

Worked as a Productive and positive team member to design, code, test, report and debug operations.

Managed front-end and back-end development in the company portfolio analyst, employee track, and account management systems.

Assisted in troubleshooting, modifying, and enhancing existing websites and applications.

Contributed to discussions on a range of topics including functionality, technical specs, information architecture, UI/UX and apply those decisions to my daily work.

Effectively translated client requirements into application designs and systems requirements.

Successfully optimize websites for SEO, speed, performance and accessibility.

Successfully deployed projects across development. Staging and production environment.

Helped to achieve consistent look and visual theme across the website by promoting uniform fronts, formatting, images and layouts.

University of Buea - Cameroon Bachelor of Science

COMPUTER SCIENCE, 12/2012

CERTIFICATIONS

Certified SAFe Advanced Scrum Master (SASM) – SAFE 5.0

Professional Scrum Master 1 (PSM 1)

Certified Scrum Master (CSM)

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