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Administrative Assistant Office Staff

Cerritos, CA
December 24, 2020

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Andrea La Roque


Be an asset to an impact-driven team that encourages growth, dedication and loyalty amongst the group; while striving to deliver results in a challenging and rewarding work environment. Education

California State University, Fullerton, Fullerton, CA August 2012 - December 2016 Bachelor of Science in Kinesiology

Work Experience

United Parcel Service, La Mirada, CA August 2020 - Present Revenue Recovery Clerk

Efficiently and effectively managed and trained new employees to adhere to UPS guidelines

Conducted numerous audits on procedures and methods for our various handling systems

Created and analyzed daily reports to ensure we achieved our financial objectives set for our Accounting Department Seafood City Supermarket., Cerritos, CA March 2020 - August 2020 Cashier

Earned customer trust and loyalty through consistent sales, by delivering excellent service and assistance

Reconciled cash drawer at the beginning and end of shift, accounting for errors and resolving discrepancies

Strategically managed merchandise arrangement and organization in store to increase product sales System Source Inc., Newport Beach, CA February 2020 - March 2020 Workplace Coordinator/Administrative Assistant

Monitored upper management confidentiality documentation such as timesheets, databases, and expense reports

Audited office inventory and filing of billing requisitions, invoices, data entry, and proposals

Coordinated calendar, meeting minutes, conference calls, travel bookings, and client backlogs Children's Learning Connection, Orange, CA July 2017 - March 2019 Behavior Technician

Implemented therapy programs through social, self-help, and play skills

Executed data entry via computing software, the relaying of messages, and data analysis Karl Strauss Brewing Company, Anaheim, CA July 2016 - February 2020 Server

Regulated floor sections, company events, and generated promotional sales

Assisted management with front desk responsibilities by way of handling phone inquiries and reservations Teddy's Bigger Burgers, Fullerton, California October 2014 - February 2017 Shift Lead

Administered a wide variety of customer service duties and amplified positive sale outcomes

Oversaw front and back duties of the establishment including the hiring process and phone inquiries Internship

UC Irvine Medical Center, Orange, Ca February 2014 - January 2019 Intern

Coordinated administrative operations and tasks such as answering distressed phone calls, copying files, faxing, and printing

Analyzed company data entry systems, prepared information packets and enhanced routine communication for departments

Supervised volunteer office staff within assigned areas including office product management, computers, and printers Westminster Terrace Assisted Living Community Center, Westminster, California September 2015 - June 2016 Intern

Conducted a variety of general administrative tasks such as social functions, educational seminars, and activity programs

Furthered client support and implemented projects such as phone inquiries, file organization, and supply management

Maintained office policies and procedures, meeting sign-ins, and sustained information requests for facility Leadership and Volunteer


Language: Intermediate in Tagalog and Spanish

Computer: Proficient in Microsoft Word, Outlook, Excel and PowerPoint, Internet research tools, Descriptive and Inferential Statistics (SPSSX)

11218 Rose Street Cerritos, CA 90703


Cornerstone Therapies, Huntington Beach, CA May 2017 - December 2017 San Jose's Children's Discovery Museum, San Jose June 2010 - August 2012 American Red Cross Bay Area Silicon Valley Youth Chapter, San Jose, California May 2010 - August 2012

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