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Manager Front Desk

Location:
Kathmandu, Bagmati, Nepal
Posted:
December 21, 2020

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Resume:

Bhagwati Roka

Ghorahi, Dang, Nepal

Mobile no: (+977) 981-***-****

Email id: adivg3@r.postjobfree.com

PROFILE

I am able to work under pressure and organize myself as an operation needs. If I get an opportunity I am willing to accept any challenging position.

KEY SKILLS

● Willing to learn new things

● Decision making

● Excellent attention to details

● Commercial awareness

● Organized

● Patient

● Problem solving

● Adaptability

● IT Skills

EXPERIENCE

I have worked two years in French Bakery as a cashier in Dubai. French bakery – Sheikh Zayed Road

1st Interchange, Al Safa St. /Sheikh Zayed road

Backside Shangri La Hotel Dubai (UAE)

I have worked 4years eight months in L’wzaar Restaurant as a waitress/cashier in Qatar L’wzaar Seafood Restaurant

Aspire Katara Hospitality

Katara Village Doha, Qatar

As a Cashier:

● As a cashier handling process of payments by cash, gift cards, own account, debit or credit card.

● Collecting daily cash floats, opening POS session every morning, managing enough change money for operation.

● Collecting all information about available and not available items and according to that updating in POS opening stock.

● Reporting restaurant manager if any transaction difficulties came.

● Any discount or deletion have to inform manager.

● Making daily sales report, discount, deletion report for finance department.

● End of the operation POS reports and credit reports should be telly.

● Deposits revenue cash in security with manager.

As a Front Desk Assistance :

● As a Front Desk Assistant welcoming guests in a friendly and warm manner, providing proper information about inquiry.

● Dealing with special requests from guests.

● Time to time monitoring log book.

● Inform other employees of visitors arrivals or cancellations.

● Dealing guest complaints and have the ability to remain calm in a stressful situation.

● Handling filing and record documents.

● Taking care of restaurant and staff supplies.

● Contributing to the team by accomplishing tasks as needed.

● Organized and keeping things neat and tidy receptionist area. As a Waiter

● Ensuring dining station completely done for high volume.

● Welcomes and attends customer/client needs.

● Present menus to customers and answers questions about the menu items and gives recommendations upon request

● Inform customers of daily specials

● Delivering beverages and food in a timely manner.

● Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

● Refill beverages throughout the meal.

● Remove empty dishes from table.

● Offering customer for dessert, tea, coffee etc.

● Deliver customer’s check and thank them for dining at the restaurant.

● Re setup table after customer leave the table.

PERSONAL BACKGROUND

Birth Date: May 05, 1987

Gender: Female

Status: Single

Height: 5’1

Nationality: Nepalese

EDUCATION

● I have passed S.L.C. from Crescent Moon School in H.P. Board

● I have passed 12th from G. Senior Senior Secondary School from from P. Board CHARACTER REFERENCES

Mr. Awaiz khan

Restaurant Supervisor

Aspire Katara Hospitality

Contact no.: + (974-********



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