Kyra Zambino

Staten Island, NY ***** • 917-***-**** • adit5w@r.postjobfree.com

Professional Summary

Motivated student pursuing a Business Administration degree, with a concentration in Finance and Informational Technology. A friendly, outgoing and energetic team player with a hard-working and driven nature. Eager to employ strong problem solving skills and collaborating abilities.

S

Rack Room Shoes Inc. – Staten Island, NY

Assistant Manager, 09/2018 to Current

Responsible for overseeing and managing staff for various shifts.

Relationship management with customer inquiries or concerns

Staff training on inventory, customer interaction and cashier operation

Sales Associate, 03/2016 to 08/2018

Worked collaboratively in team environment

Prioritized and accomplished wide range of tasks each shift

Collaborated with team to complete store maintenance, stocking, merchandising and upkeep

Increased sales by 10%

Managed customer calls throughout the day

Lowes – Staten Island, NY

Customer Service representative, 05/2020 to 08/2020

Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Maintains customer records by updating account information.

Giving information and helping to solve customer problems.

Selling products and taking orders.

Education

SUNY at Albany - Albany, NY

BBA: Business Administration, May 2021

Member of Albany's Business Leaders Emerge. (ABLE)

Member of the Italian American Club

Dean's List

GPA 3.4

Skills

Microsoft Excel Microsoft Access Tableau JASP

Work History

Building Effective Relationships

Problem-solving skills

Multi-tasking

Leadership Skills