Motivated student pursuing a Business Administration degree, with a concentration in Finance and Informational Technology. A friendly, outgoing and energetic team player with a hard-working and driven nature. Eager to employ strong problem solving skills and collaborating abilities.
Rack Room Shoes Inc. – Staten Island, NY
Assistant Manager, 09/2018 to Current
Responsible for overseeing and managing staff for various shifts.
Relationship management with customer inquiries or concerns
Staff training on inventory, customer interaction and cashier operation
Sales Associate, 03/2016 to 08/2018
Worked collaboratively in team environment
Prioritized and accomplished wide range of tasks each shift
Collaborated with team to complete store maintenance, stocking, merchandising and upkeep
Increased sales by 10%
Managed customer calls throughout the day
Lowes – Staten Island, NY
Customer Service representative, 05/2020 to 08/2020
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Maintains customer records by updating account information.
Giving information and helping to solve customer problems.
Selling products and taking orders.
SUNY at Albany - Albany, NY
BBA: Business Administration, May 2021
Member of Albany's Business Leaders Emerge. (ABLE)
Member of the Italian American Club
Microsoft Excel Microsoft Access Tableau JASP
Building Effective Relationships