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Security Officer Assistant

Saint Paul, MN
18+ an hour
November 30, 2020

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Tue Vang

Security Officer

Maplewood, MN *****


To obtain a position as a team-player in a customer service-oriented organization where I can maximize my customer-service experience to solve customer problems in an effective and creative manner to help achieve the organization's goals.

Authorized to work in the US for any employer

Work Experience

Security Officer

M Health Fairview - Woodbury, MN

June 2018 to Present

• Proactively monitors and adjusts changes to support efficiency in operations

• Promptly and professionally handles customer/staff inquiries by phone and email

• Effectively communicates with internal and external customers including providers, patients, and leadership

• Maintains databases, files and records on a regular basis according to standard operating procedures

• Completes various clerical and administrative duties

• Serves as a subject matter expert on department services and available resources Guest Service Representative

Health East Woodwinds Hospital - Woodbury, MN

August 2016 to March 2018

• Assist over 200 patients, visitors, and vendors with daily check-in processes through multiple database.

• Respond to customer inquiries and complaints through multiple communication channels; such as email, telephone and in-person.

• Maintain knowledge of daily operation procedures and policies to provide effective delivery of services.

• Train and mentor less experience staff and volunteers.

• Complete administrative tasks and projects assigned by management. Office Assistant

Sunlight Services LLC - Saint Paul, MN

April 2016 to July 2016

• Answered incoming calls and escalate it to the appropriate area.

• Ensured office equipment's are properly maintained and serviced on a monthly basis.

• Performed work related errands as requested by managements, such as sorting and delivering incoming mails as appropriate.

• Provided support to other staff as needed by working over-time.

• Assisted with event planning and implementation of programs. Customer Service Coordinator

Rainbow Foods - Maplewood, MN

September 2014 to April 2016

• Answered customer inquiries and complaints by responding to them in a timely manner via telephone or in-person.

• Provided support to other coworkers as needed, such as training and mentoring less experience staff.

• Balanced end of day cash registers.

• Coordinated daily responsibilities for staff and responsible for documenting daily goals and routines. Kennel Assistant/ Animal Tech

American Preclinical Service - Minneapolis, MN

September 2011 to July 2013

• Answered incoming calls and returning calls as appropriate.

• Prepared housing availability for new animals.

• Maintained a safe and clean environment for all animals, by ensuring that facility is clean.

• Provided care to the animals, by grooming and feeding them on a daily basis. Assistant Manager

F.A.M.E - Brooklyn Park, MN

April 2006 to August 2008

• Prepared weekly schedules for employees.

• Assisted customers by helping them find the appropriate merchandise.

• Greeted customers and promoted store sales promotions. Education

High school or equivalent


• Outlook

• Administrative Assistant

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