Support Engineer

AASHUTOSH JHA

Date of birth: **/**/**** Nationality: Nepalese Gender: Male +91-973*******

*************@*****.*** https://www.linkedin.com/in/aashu-jha-08a024b7 Whatsapp Messenger: +919*********

No 401, 4th Floor,Mauli Palace,B.G Jagtap Patil Park,Devkar Park,Pimple Gurav,Pune

-411061 India, Pimple Gurav,Pune -411061 India, 411061, Pune, India About me: To accept a challenging assignment in a dynamic organization having a professional environment where my technical skill is fully explored & Utilized and where team spirit & personal skills are recognized and rewarded. 09/01/2018 – CURRENT – Pune, India

SENIOR ESCLATION ENGINEER – Concentrix India Pvt.Ltd. (vendor of Microsoft india) Handle Escalations for Microsoft premier customer's Handle Escalations for Microsoft exchange Online support Handle Escalations for identity Cloud /ADFS /AD Connect Hybrid Migration.

01/07/2014 – 30/11/2017 – Kolkatta, India

SYSTEM ADMINISTRATOR – Lincoln Education Pvt Ltd. (Work Location Malaysia

)

Technical Support for 2000 Users located in Malaysia, Nepal, India, and Bangladesh. Network configuration and support for Head office and Branch offices. Windows server2008/2012 support and Role configuration Koha Library Management system.

Firewall installation & support to Head office and Branch offices. Cisco Routers & Switch configuration & support.

Wireless technology (Ruckus & Cisco Controller) deployment & support. Zimbra mail server installation & support.

Microsoft office 365 mail Administrative support

Development & support for Online Learning Management System. VMware ESXI installation and Support

Citrix Xenserver installation and Support

Providing Training to the Students on windows server,Linux,Cisco,Ms Exchange

, office 365, NetworkSecurity & Technology.

01/05/2013 – 01/04/2014 – Kathmandu, Nepal

TECHNICAL MANAGER /SUPPORT ENGINEER – Plus Multisystem Pvt. Ltd. Providing support to the Clients (Approx 52 Companies ) Windows server 2003/2008 support (ADDS,RDP,FILE Service ) FTP servers installation and support

Mutli branch connectivity and data support.

Windows support

Linux Mail server configuration support.

MsSql 2008 Installation & support.

Applications Installation & supports.

Business Development

Network Installation,Configuration& support

Bank Data security & support

Providing Mail/Remote/on-call/On-location support. WORK EXPERIENCE

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01/05/2014 – 09/05/2017 – Wisma Lincoln, No. 12-18, Jalan SS 6/12, 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia, P etaling Jaya, Malaysia

BACHELOR OF COMPUTER SCIENCE – Lincoln University College Malaysia https://www.lincoln.edu.my/

EDUCATION AND TRAINING

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