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Support Engineer

Pune, Maharashtra, India
As per policy
November 26, 2020

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Date of birth: **/**/**** Nationality: Nepalese Gender: Male +91-973******* Whatsapp Messenger: +919*********

No 401, 4th Floor,Mauli Palace,B.G Jagtap Patil Park,Devkar Park,Pimple Gurav,Pune

-411061 India, Pimple Gurav,Pune -411061 India, 411061, Pune, India About me: To accept a challenging assignment in a dynamic organization having a professional environment where my technical skill is fully explored & Utilized and where team spirit & personal skills are recognized and rewarded. 09/01/2018 – CURRENT – Pune, India

SENIOR ESCLATION ENGINEER – Concentrix India Pvt.Ltd. (vendor of Microsoft india) Handle Escalations for Microsoft premier customer's Handle Escalations for Microsoft exchange Online support Handle Escalations for identity Cloud /ADFS /AD Connect Hybrid Migration.

01/07/2014 – 30/11/2017 – Kolkatta, India

SYSTEM ADMINISTRATOR – Lincoln Education Pvt Ltd. (Work Location Malaysia


Technical Support for 2000 Users located in Malaysia, Nepal, India, and Bangladesh. Network configuration and support for Head office and Branch offices. Windows server2008/2012 support and Role configuration Koha Library Management system.

Firewall installation & support to Head office and Branch offices. Cisco Routers & Switch configuration & support.

Wireless technology (Ruckus & Cisco Controller) deployment & support. Zimbra mail server installation & support.

Microsoft office 365 mail Administrative support

Development & support for Online Learning Management System. VMware ESXI installation and Support

Citrix Xenserver installation and Support

Providing Training to the Students on windows server,Linux,Cisco,Ms Exchange

, office 365, NetworkSecurity & Technology.

01/05/2013 – 01/04/2014 – Kathmandu, Nepal

TECHNICAL MANAGER /SUPPORT ENGINEER – Plus Multisystem Pvt. Ltd. Providing support to the Clients (Approx 52 Companies ) Windows server 2003/2008 support (ADDS,RDP,FILE Service ) FTP servers installation and support

Mutli branch connectivity and data support.

Windows support

Linux Mail server configuration support.

MsSql 2008 Installation & support.

Applications Installation & supports.

Business Development

Network Installation,Configuration& support

Bank Data security & support

Providing Mail/Remote/on-call/On-location support. WORK EXPERIENCE

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01/05/2014 – 09/05/2017 – Wisma Lincoln, No. 12-18, Jalan SS 6/12, 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia, P etaling Jaya, Malaysia

BACHELOR OF COMPUTER SCIENCE – Lincoln University College Malaysia


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