Driver Customer Service

NAUFAL MUHAMMAD SALIM

Mob No.: +971-********* / 050*******

E-mail: ********@*****.***

Abu Dhabi -UAE

Professional Summary

Skilled driver with four years of experience driving people around the United Arab Emirates. Excelled in ensuring passengers always felt safe and comfortable no matter how long the journey would be. Experience in performing routine car maintenance, cleaning a vehicle’s interior, and picking up passengers from potentially crowded areas. Exceptional talent with providing customer service and having great time management skills.

Skills

Effective time management skills to always allow employer to know where I am and update them when I am running behind.

Excellent customer service to always check in on individuals and ask if there is anything I can do to make trip more enjoyable.

Extensive knowledge of state vehicle laws.

Great speaking skills to convey pertinent information to passengers.

Expertise in database user software to log information at the end of every workday.

Active listening skills to make customers feel appreciated.

Work Experience

Driver

Lolia Limousine Sole(2019 -2020)

Abu Dhabi – UAE

Report to the office or garage daily for work

Pick up clients and safely convey them to their destinations

Introduce self in a friendly but professional manner to each client

Open the door for the client to enter or exit the limo

Carry out regular inspection on the limo before and after each run

Help clients to load and unload their luggage

Listen and answer all questions from clients as intelligently as possible

Assist guests to get in and out of the car when needed

Inspect the limo regularly and perform minor repairs and, maintenance

Run errands for guests when necessary.

Taxi Driver

Emirates General Transport(2016 – 2019)

Abu Dhabi – UAE

Drive people from one place to another in a taxi cab.

Figure out where passengers are going.

Ask for directions or determine directions on GPS.

Use knowledge of local streets and traffic patterns to avoid heavy traffic.

Turn on and off meter.

Take payments.

Pick up people at their request.

Operate wheelchair lifts.

Make change and issue receipts.

Carry packages and luggage.

Make minor repairs and adjustments.

Personal Driver (for Manager)

Al Dawa Pharmacy(2013 – 2016)

Riyadh - Saudi Arabia

Office Driver

Zahrath Al Ishraq(2011- 2013)

Riyadh - Saudi Arabia

Follow all state regulations while operating a vehicle.

Conduct routine maintenance, such as checking oil levels and inspecting tire pressure.

Pick up passengers from a variety of locations and always ask for their level of satisfaction after a ride.

Communicate with dispatchers to inform them of whenever a passenger is about to be picked up.

Provide information to passengers about things to do in the local area.

Education

Higher Secondary school

VHSE-Computer Science - Kerala Education Board

Languages

English

Arabic

Hindi

Malayalam(Native)

Personal Information

Driving License No.

Nationality

Gender

Date of Birth

Marital status

Passport No.

Visa status

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2348013(LMV – AUH)

Indian

Male

19-10-1989

Married

J3944507

Cancelled Visa

Declaration

I hereby declare that the all the above mentioned information given by me is true and correct to the best of my knowledge and belief.

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