Lori Hen

**** ***** ******

North Las Vegas Nevada 89081

Cell 702-***-****

E-mail: adfzim@r.postjobfree.com

OBJECTIVE

I have good customer service, clerical experience, a comprehensive knowledge of general ledger, efficient, accurate, well organized and willing to learn and take on new tasks and would make a good asset to your company.

Computer Software: Peachtree Microsoft Outlook Word Medical Manager Medisoft Software Excel Windows Sage Electronic Medical Records Lytec Desco

Papa John Productions

Jan 1 2019- Dec 20-2019

Customer Service: Administrative Assistant.

I collected on past due accounts. Handled Promotional Shoots. Dispatched. Ran the office for the owner. Scheduled Appointments. .

JOB EXPERIENCE

Nevada Spine Clinic Center

Jan 7- March 17 2018

Answered Multi-Line Switchboard. Confirmed appointments, scheduled appointments.

Transferred calls to the Appropriate Department or person.

Apple One Staffing Agency

Clark School District/Multiple Positions/Conventions Set Up /Tear Down/Accounts Receivable Accounts Payable/Call Center/Data Entry Clerk. Construction Courier/Administrative Receptionist.

Data Entry Clerk and Tester April 2014 to November 2016

Data Entry Clerk for the Transportation Department entering in all the children in the district that needed transportation to school. My other position was being a Tester for grades 1-12.

Quest Diagnostics

Lab Assistant June 2010 to March 2014

My duties were to scan slides/blocks into the database. Changed reagents on the processors as needed. Assisted with the send outs and the billing Answered phone calls as needed, and keep track of the daily numbers that come in on an Excel spreadsheet. A lot of data entry is required in this position. .Maintained embedding machines so there was no cross contamination. Ran Quality Reports on a monthly basis. Switchboard

Papa John Production Company, Las Vegas, Nevada

Administrative Assistant/ Collector/Dispatcher, Coordinator Logistics 1/2004-6/2010

Handled Billings, Promotional Shoots, Inventory Control, and input reports. Followed up on all purchases and invoices. Dispatched the crew out to location of the promotional shoots. Assisted with Accounts Payable. Handled the invoicing and reports. Switchboard

Integrated Medical Management, Las Vegas, Nevada

Administration,1/ 2004 1/ 2005

Customer service, answer heavy volume phones, assisting credential department, assist accountant manager, in charge of accounting, batch charts according to doctor and insurance, work with hospitals, heavy data entry, enter demographic into the system, verify eligibility, and interact with insurance companies. Switchboard.

Valley Hospital, Las Vegas, Nevada

Communications Specialist,4/ 2003 -12/ 2003

Duties included answering heavy call volume and directed calls. Required to have a working knowledge of all emergency codes. Accuracy was imperative in all aspects of my duties. Answered 150 lines plus Doctor Lines Flight for Life and Patient Rooms different departments.

Stewart Title Company, Las Vegas, Nevada

Receptionist/Escrow Opener, 9/ 2002-4/2003

Deposited Escrow Funds, entered properties into database. Assisted Escrow Officers. Assisted in the closing department. Scheduled Appointments. Data Entry

Sierra Health Services, Las Vegas Nevada

Utilization Representative, 1/ 2000-9/2002

Assistant for Medical Director/Very Heavy data entry. I handled all new patient admits for the hospitals into the system. Needed to have knowledge of icd-9 diagnosis. Routed certain hospitals to the case manager handling that hospital and correlated with the Medical Director has needed

Sierra Health Services, Las Vegas Nevada

Communication Specialist 1/ 1998-1/2000

Handled Multi-Line Switchboard Directed calls to the appropriate department, Paged Doctors, and Nurses. Directed Patients Accordingly. Patient Scheduler

High Desert Cable

Dispatched, 1/ 1994 -12/ 1998

Dispatched Technician - set up service calls. Kept control of inventory, researched claims. Receptionist. Kept track of billing.

Vegas King Catering, Las Vegas, Nevada

Assistant/ To Owner,1/ 1984 -1/ 1994

Accounts Receivable. Handled paperwork, Inventory Control and Tracked all deposits. Went out and got new customers. Some marketing.

Handled paperwork, inventory control and tracked all deposits. Ordered Supplies as needed.

PROFESSIONAL ACCOMPLISHMENTS

Employee of the Month (twice)

Promotions

OTHER JOB SKILLS

Customer Service, Data Entry, Computer 10-Key

Arcadia High School, Arcadia California

El Monte Adult Business College

El Monte California

Medical Terminology Medical ICD-9 Credentialing

Personal References

Available Upon Request

Contact this candidate