Nabisere Norah

Cell: +971*********

Email: adf3as@r.postjobfree.com

Profile

Highly proficient and highly dynamic all round Administration/secretary/Logistics and procurement, and also customer care since I have some experience dealing with different people in the security department where am currently working as a security officer with a multi-skilled attitude, highly multi-tasking and with more than 10years, experience and now seeking the next rewarding career opportunity to demonstrate substantial abilities and make an effective contribution in a successful client focused team.

Expertise and Skills

●Working in a highly client driven focused environment

●Rational and analytical approach to problem solving

●Customer service and public relations management

●Planning and organizing

●People management and an excellent team builder

●Ability to take, conceive and execute instructions promptly.

●Multi tasking and prioritization

●Effective communication and negotiation techniques

●Reliably meets tight and demanding deadlines and targets under pressure

●Provide attention to detail in regard to business issues

●Protect people, properties and premises as well techniques in being so keen regarding the surrounding area.

●Trustworthy, reliable, confidential and honest

Language proficiency

English

Professional Experience

Jan 2016 up to date; Security Officer

Company: Transguard

Working as Emirates security officer in the flight operation and lost and found department.

Duties

●Searching the passengers’ bags looking for suspicious items and explosives and making sure that all rules and regulations as per the US flights are fulfilled.

●Making sure that the passengers’ are reunited with their lost items if found and delivered to Emirates office.

●Protecting people, Premises and Properties of the locations I work in

●Patrolling the area in order to make sure that everything in my location is in perfect condition.

●Guiding people to their destinations within the area.

●Solving simple conflicts between people with in my area and informing control room as well as my supervisor.

●Writing reports about any incidence which has occurred in my location.

●Searching people as well as their bags for safety and protection.

3rd February 2010 to December 2015

Security officer/supervisor

Speke Resort Munyonyo

Duties

●Responsible for the Security Control Room and in avoiding the entrance of unauthorized personnel into the Control Room

●Reporting any incidents or issues that can affect life and safety, or security of the property guests, staff or company property

●responsible for the Security Control Room and in avoiding the entrance of unauthorized personnel into the Control Room

●Issuing of contractors/visitors passes not allowing unauthorized persons to enter the hotel

●carry out random staff checks to prevent hotel property being removed without a proper “Property Removal Authority

●Issuing the keys for employees and the maintenance of its records

●controlling the traffic movements, and to prevent the people parking their cars at the main entrance of the hotel for extended period of time

●check, note and report discrepancies of firefighting equipment, water leaks, and any other health and safety issues

●controlling the crowd, traffic and access on functions and events, liaison with Dubai Police /Ambulance / Civil Defence as stipulated by his Security Manager / Team Leader.

●Dealing with customer enquiries face to face, over the phone or via email.

●Academic Background and achievements

●2018 March -April Emirates Aviation AVESC Certificate

●1998-2000 Makerere University Diploma in Business Diploma

Business School Studies

Achievements

In January, 2016 did training with Alleviation University to acquire more skills of Security, in the training I acquired basic skills of customer care services which have been so helpful in my work as a Security Guard because am dealing with different people and also did fire and safety training in March 2016 and got a certificate as well.

Summary of qualification

●Motivated and enthusiastic about developing good relations with clients and the staff which I work with.

●Effectively working alone or as a cooperative team member

●Dynamic leader and team builder consistently motivating others towards success.

●Possess certificate of training from Dubai police (SIRA)

All the above work experience has enhanced my perseverance, hard work increased my computer skills, maintain good interpersonal and good relations among people with whom I work with.

It sometimes involves working for long hours to beat deadlines which in addition the fore mentioned enhances commitment to one’s job.

Referees

AVAILABLE ON REQUEST

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