Manager C

DURGASHREE E

#**, ****** ******, *** *****, anakaputhur,Chennai-70

phone: +(91-967*******

email: ************@*****.***

linkedin.com/in/durga-shreea12932156

E x p e r i e n c e

OYOLIFE Zonal business manager (2019– 2020)

Setup and run the operations function for business across the city

Execute complex operations and solve problems persistently and at a lightning speed

Responsible for customer experience, handling all guest escalations

Lead a team of 8-10 captains to effectively manage and improve day to day operations

First principle problem solving, analytical skills, data-driven focused decision making

Good people management, team building, and program management skills

Stakeholder Management

Strongly inclined to do high quality and impactful work in a dynamic and unstructured environment

E d u c a t i o n

Anna University, Guindy.

2015 – 2019 B.Tech Ceramic Technology With CGPA of 9 Sri Sankara Vidhyalaya matric higher Secondary

School

2014 – 2015 HSC With 95%

Sri Sankara Vidhyalaya matric higher Secondary

School

2012 – 2013 SSLC With 97.2%

L a n g u a g e s

k n o w n

English

Hindi

Tamil

S k i l l s

Resilience

Self-management

Team work

Positive thinking

Communication

C e r t i f i c a t i o n

NPTEL-Enhancing soft skills and

personality

NPTEL-Nature and properties of

materials.

H a r d S k i l l s

MS Office

C language

ABAQUS

CATIA V5

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