Kristie D. Cheek

*** ****** ****** ******

Dallas, Georgia 30157

ade6ct@r.postjobfree.com

803-***-**** (cell)

OBJECTIVE

To secure a leadership position where my education and experience will be an asset to my employer.

HIGHLIGHTS OF QUALIFICATIONS

Excellent verbal and written communications skills.

Ability to work independently and as a team player.

Strong computer skills with the ability to type 55 wpm.

Extensive customer service skills.

Commitment to work that furthers the growth and wholeness of individuals and the company.

Extensive knowledge of claim forms CMS1500 and UB04, eCube Financials, and a variety of commercial and government payer products.

EMPLOYMENT HISTORY

ED Scheduler (02/2020-current)

Wellstar Health Systems, Cobb Hospital

Responsibilities include coordinating, reporting, and posting schedules of hourly staff in the Emergency Department for all shifts based on budget and census information. Informing appropriate personnel of call-ins and assisting with ensuring coverage, along with providing accurate attendance records and alerting management of attendance-related issues. Accurately entering and maintaining data relative to scheduling using company software programs (Smart Square) and Kronos and performing other duties as assigned.

Senior Patient Account Representative (07/2015-11/2019)

Fresenius Medical Care, North America

Responsibilities include ensuring the timely receipt of claim payments and minimization of unexpected bad debt by monitoring assigned worklists, working with the appropriate clinical, regional, and divisional staff to resolve any issues. Performing A/R collection duties as assigned by Collections Supervisor, ensuring collection of past due balances to maintain profitability. Providing leadership, on the job training, and support to Collections Patient Account Representatives answering questions and providing help as needed to ensure the accurate and timely performance of department day-to-day functions.

Patient Account Representative (01/2012-7/2015)

Fresenius Medical Care, North America

Responsibilities include maintaining Medicaid A/R procedures accordingly in compliance with FMCNA’s guidelines. Tracking and monitoring aging and collection accounts to determine suitable actions for follow up. Researches previously submitted unpaid claims to determine the reason for non-payment and devise resolutions for payment agreement proposals on accounts with a slow payment status.

Sr. Assistant Manager/Loan Processor (06/2010-07/2011)

Patriot Loans & Tax Service

Responsibilities include computerized cash handling operations, data entry, and filing, answering a multi-lined telephone, daily cash drawer reconciliation, and extensive customer service. Duties also include approving and refinancing loans.

Manager in Waiting (12/2009-6/2010)

Patriot Loans & Tax Service

Responsibilities include traveling to various branches to assist in daily activities, computerized cash handling operations, answering a multi-lined telephone, daily cash drawer reconciliation, and extensive customer service. Duties also include approving and refinancing loans.

Assistant Manager/ Loan Processor (01/2009-12/2009)

Patriot Loans & Tax Service

Responsibilities include computerized cash handling operations, answering a multi-lined telephone, daily cash drawer reconciliation, and extensive customer service. Duties also include approving and refinancing loans.

EDUCATION

South University

A.S. Business Administration received 11/2009

Relevant courses include: Keyboarding, Human Resources Management, Accounting, and Medical Terminology

Strayer University

Bachelor’s Business Administration received 9/2017

Member of Alpha Sigma Lambda, Scholar's List

Magna Cum Laude

Jack Welch Management Institute

JWMI Graduate Certificate in Leadership received 4/2020

COMPUTER SKILLS

Windows Operating System

Internet Explorer, Google Chrome

MS Office Suite (Word, Excel, PowerPoint, Publisher, Outlook)

Communication Software (Skype, Microsoft Teams, Sharepoint)

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