IT DIRECTOR & LEADER
20+ year IT professional with network, vendor management, security, and development experience. With a strong background in Software Development Lifecycle (SDLC), DevOps/Agile methodologies, cloud infrastructure and IT administration, can easily adapt and produce performance-based results in multiple types of IT environments. Able to apply client service concepts to IT to improve user experience for clients, employees, and administration, via analytical thinking and creative problem solving.
Core competencies include product/project management, infrastructure architecture, team development, business application management, ITIL service management, security, and operations management, regulatory, legal, and compliance management (HIPAA, SOC2, SOX, PCI DSS, ePHI, PHI and HEC).
Dedicated to aligning IT strategies, risk mitigation, budgets, and technology roadmap to achieve business objectives. Not afraid to wear many hats and rollup sleeves, to get the job done! Passionate about building strong teams and developing talent.
19+ years of technology infrastructure support, design, consulting, and management
Adheres to and enforces stringent audit and risk mitigation policies and procedures
Responsible for hardware and software procurement, vendor management, budgeting, distribution, and disposal.
CTO/Founder of $12 Million, Cloud Based (TaaS/SaaS) Technology Services organization, with 35 remote locations and India offshore development operation (Hyderabad).
Senior IT Business Analyst for Fortune Five Company, CVS Health
Product and Project Management Experience: DevOps, Agile, SCRUM, KANBAN, Waterfall and Six Sigma
Well versed in ITIL principles, and directly accountable for efforts affecting Profit and Loss (P&L).
Supported platforms include new and existing cloud, desktop, ISP, video conference, Data Center, voice and data network technology.
Worked with Tony Hsieh, Delivering Happiness @Work, a Zappos company, as Global Partner Strategist.
Rededication to education and obtaining Cyber Security Degree at Grand Canyon University
DevOps (4yrs), Agile (7yrs) KANBAN (3yrs), Waterfall (3yrs) & Six Sigma(1yr)
WHATWG(3yrs) /W3C and ECMAScript Standards (5yrs)
Business Analysis (15ys)
Microsoft Server Stack (19yrs)
Cloud Infrastructure (10yrs)
IT Management (15yrs)
IT Governance (15yrs)
System Integration (11yrs)
MEAN Stack (5yrs)
AWS (7yrs), Azure (3yrs)
Dynamics NAV (3yrs)
Vendor Management (19yrs)
Cyber Security (2yrs)
Xamarin Forms (2yrs)
Dynamics CRM (10yrs)
RELAVENT CERTIFICATIONS & EDUCATION
Google Cloud (G-suite) Google, AZURE DevOps Microsoft Virtual Academy, SugarCRM 8.3-9.0 Architect & Developer Cert SugarCRM, NetSuite ERP Consultant Certification Oracle +, Agile PM Udemy, PMP Micro Masters, Six Sigma Green Belt CVS Health, MCSA Office 365 Microsoft Certified Solutions Associate +, CCNP Cisco Certified Network Professional +, CCIE Cisco Certified Internetwork Expert +
B.S. Information Technology Emp. in Cybersecurity Grand Canyon University
2018 – 2020* – 3.86 GPA
+ certifications are up for renewal *in progress target Sept 2019 grad date
Global Director of IT SiteLock 2019 – Current
Global Director of IT for corporate networks and systems. Scottsdale, Jacksonville, Chicago, and Netherlands. Managed all corporate technologies hardware and software. Lead software development, data warehouse and project management teams. System management of CRM, Security, Website and Data Wearhouse.
Management all major system vendor and partner negotiations/contracts
Reduced OPEX spending by $450k a year, within the first three months
M&A technology analysis of pending acquisition
IT & Development Consultant desarrollo 2011 – 2019
Directly responsible for developing, leading, and maintaining follow-through for a portfolio of early stage companies. The scope included, but is not limited to, software development (Web & Mobile), IT infrastructure, business strategy, capital formation and product development.
Managed, lead, and developed multiple software products, websites, and applications
7 Companies had successful funding rounds, 3 Companies acquired (Ebi, ShootersRev and Sourcly)
SIS Operations Grand Canyon University 2017 – 2019
Data validation and digital security of student records and between three disparate systems, Microsoft CRM, CampuNexus and Filebound systems.
Security risk assessments and analysis
User level troubleshooting and remediation
Senior Business/IT Consultant CVS Health 2015 – 2017
Planning and execution of reporting and analytics that support Specialty initiatives using Six Sigma best practices. Used advanced analytics techniques; statistical analysis skills; SQL, Tableau, Alteryx and other ETL knowledge and expertise to deliver high-impact and actionable analysis. Highlighted Projects:
Strategic analysis of $30BN business, analyzing workforce planning resources and processes for Medicare Part-D division
Creation and implementation of “My IDEA” employee feedback and process improvement portal (Microsoft SharePoint)
Obtained Sigma Level 5, with process DMADV project mythology, for UMIC process project
IT Business Requirement documentation and needs analysis
Chief Technology Officer/Founder Global IT Solutions 2004 – 2009
Responsible for the administration of software development (SDLC), network and server infrastructure, planning of technology projects, managing a global team of IT professionals and developers, implementing technology security and the execution of all technology-related tasks and initiatives.
Supported the company’s global datacenter and infrastructure
Managed offshore development location with 12 developers
Scaled company from two employees to 45 employees, with 35 remote US locations and off-shore development team
Microsoft Consultant Insight 1998 – 2003
Partnered with global and local project teams, product management, and development teams to deliver world-class applications to our clients with a multi-channel partner approach. Certified Microsoft Licensing Consultant.
Family (Married for 25yrs, 2 daughters [15/11] & 1 Son ), Arizona Sports, KIAZEN “continual improvement”, Web development, Mentorship, Servant Leadership and Habitat for Humanity.