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Certified Scrum Master

Lithonia, GA
May 17, 2020

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Gerry Harris, MBA

Business and Technology Consultant



Exploring for challenging opportunities that provides me opportunities to grow professionally, personally and utilizes my background and work experience. I Have successfully solved complex business problems by applying my technical and business skills. Possess strong negotiation skills from mediation training. Excellent communication (both written and oral) and presentation skills.


Business Systems Analyst

Project Manager

Functional Consultant

Business System Consultant

Scrum Master

Mediator: Conflict Resolution-Negotiation


Shorter University, Rome, GA - Masters of Business Administration

Florida A&M University, Tallahassee, Fla. BS, Computer Science/Technology

Certified Scrum Master, December 2019. Certificate # 1024838.


Concepts in Technology, Atlanta, GA 10/2015 – Present and 02/2007 – 06/2014

Business System Analyst Consultant

Worked with small and medium size companies (Monkey Pants, Bella Lane Design/Solutions, Aloe Man, etc. to understand their business requirement and business process.

Worked in all phases of System Development Life Cycle (SDLC) including Planning, Design, Implementation, Development, Testing, Integration and System Maintenance.

Designed and documented work flow diagrams and behavioral Diagrams (UML), using MS Visio, MS Word, and MS Power Point.

Managed and provided solutions to new business ideas, trends, and built websites.

Collected and analyzed the project’s business requirements and transferred the same knowledge to development team to build applications.

Evaluated the data collected through task analysis, business process, user stories, surveys and workshops.

Prepared accurate and detailed requirement specifications documents, user interface guides, and functional specification documents

Effectively communicated with external clients and internal teams to deliver product’s functional requirements like screens, interfaces, and GUI designs.

As a Microsoft Certified Business Management Solutions Professional, presented presentations and conducted demo sessions for potential clients who are looking for a flexible deployment model that best supports their organization in Trade & Logistics, HealthCare Services and other IT services. This system can easily be adjusted to meet their every changing business needs. Partnered with a local Certified Microsoft Dynamics U.S. partner to help facilitate the delivery and implementation of Microsoft Dynamics AX solutions for these clients like INTEG-Choice, Atlanta Holding Co., and Integrated Solutions.

Used AGILE as a project management tool to develop and communicate a clear charter for a project and initiative with clarity of scope and expected outcomes. Coordinated the project with cross-functional teams such as Business Process Owners, Subject Matter Experts, End Users, IT, Stakeholders, etc.

Participate with Scrum Team in all aspects of Scrum (facilitating daily stand-up meetings, backlog refinement, sprint planning, sprint demo and retrospective meeting,

collaboration, iterative development and managing work flow process, etc.

Remove impediments that would prevent the team from achieving its sprint and release goals (internal and external to the team).

Led effort to create a project and initiate a plan by gaining input from appropriate parties and obtaining management sign-off and commitment.

Served as main point of contact for clarification of requirements to the development team.

Beta Software Systems, Fremont, CA 7/2014 –10/2015

Hybrid Business Systems Analyst, QA

Provided leadership to project teams and acted as a liaison between business and technology departments; and vendors.

Worked with appropriate personal to research, evaluate, design, test, recommend, and plan implementation of new and/or improvement to existing systems.

Led JAD (Joint Application Development) sessions with Business entities to gather Business Requirements.

Developed artifacts utilized by the design team in the creation of Software Requirement Specification (SRS), Requirement Specification Document (RSD), Business Requirements Documentation (BRD), and Functional Requirements Documentation (FRD), identifying Functional, Non-Functional and Business Rules.

Provided technical assistance using AGILE/Scrum in identifying, evaluating, and developing systems and procedures. Performed GAP Analysis. Develop User Stories.

Utilized my expertise in elicitation techniques such as Interviewing, Questionnaires, Brainstorming, and Focus groups.

Conducted unit testing, migration testing, and User Acceptance Testing.

Create UML Diagrams, Behavioral Diagrams using MS Visio, MS Power Point, MS Word

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