SANJAY TOPPO

Tel: +91-981******* Email: adcvqs@r.postjobfree.com

PROFILE

Over 9 years 3 months of experience as an innovative and energetic librarian in a university setting supporting the development of users' information literacy skills through active outreach and relationship building with the campus community. Extensive knowledge about materials, research databases, circulation, and other aspects of archiving. Have a track record of planning and implementing efficient procedures and policies for information circulation and retrieval. Solid organizational ability and attention to detail, allows me to keep the library bookshelves and materials neat and orderly. Demonstrate proficiency with library-relevant technology applications and the successful implementation of innovative technologies. Possess excellent oral communication skills when answering questions from patrons about topics at the information desk.

COMPETENCIES

Organization and planning

Collaborative skills

Diversity-awareness

Communication skills

Instruction skills

Decision-making

Research and analysis

Presentation skills

WORK EXPERIENCE

St. Stephen’s Hospital College of Nursing Junior Librarian Jan 2011- till Date

Key Responsibilities:

Working as a Junior Librarian and In- charge of the Library in the College of Nursing

Conduct orientation classes of Library & Information Science Management of M.Sc. B.Sc. and GNM Nursing Students

Looking after the Library & administrative work related to it

Communicate and interact with the Principal/Dean/Director of the Institute regarding updates of the Library

Keep records of all medical related books journals and tutorial

Prepare a database of academic books available as per syllabus and number of student each year

Check out for availability of all publication books

Co-ordinate with faculties and students for various college & University level events

To provide students reference, research services, as per as their requirements

Facilitate Reprographic and Internet services for the students

To look after the Computer lab of the students

Working on software e-Granthalaya library automation and networking National Informatics Centre (NIC).

Classified all the books using the Dewy Decimal Classification (DDC) system

Preparing budget for the library

Supervise and take all the responsibilities for day to day operation in the library

Advice & counsel the library users for better option for their enhancement of knowledge

To also assist to day-to-day operation in college like inventory management, clerical record keeping, typing, public dealing and administration assigned by the management

Participated in ICAL (International Conference of Academic Library) in Guru Gobind Singh Indraprastha University, New Delhi

St. Stephen’s Hospital Receptionist / Telephone Operator Jul 2005- Dec 2010

Key Responsibilities:

offices Proficiency to handle the EPBAX box

Look after all administrative and official work

Manage all front desk & back

Handle reimbursement procedure of various Govt. and Non Govt. organization

he daily basis in reception /enquiry office

Provide general information about outpatient department (OPD) and Doctor’s schedule on tDeal with wide variety of people of their quarry

Provide database information of inpatients/outpatient

Deliver professional and efficient customer service at the reception

Maintain on priority basis all day to day operation in reception and helpdesk

To respond calls from both internal and external customers in a timely, efficient and courteous manner

Attend telephone complaints/suggestion for patients, customer, and clients and take necessary feedback to maintain quality of service

To set up conference calls in different location and time zones

To provide paging services for various other wards & doctor’s on call duties

Attend telephone complaints/suggestion for patients, customer, and clients and take necessary feedback to maintain quality of service

To set up conference calls in different location and time zones

To provide paging services for various other wards & doctor’s on call duties

EDUCATION

Pursuing Master of Library and Information Science Indira Gandhi National Open University Delhi

Bachelor of Library and Information Science Indira Gandhi National Open University Delhi 2004

Master’s in Arts Delhi University 2002

Bachelor’s in Arts Ranchi University 1996

Canadian Equivalency as per WES:

IELTS Overall Score:

REFERENCE: Available on request

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