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Assistant Store Manager - good customer service - team work

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
March 23, 2020

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Abu Dhabi, Al Khalidiya, United Arab Emirates



Nationality: Tunisian Date of birth: January 28, 1985

Marital status: Married Visa Status: Visit Visa

Business Administration

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Experienced in Sales and fast paced work environment. Conscientious and committed to the best possible results while performing tasks. Positive team player. Quick learner. Has a unique understanding and commitment to meeting customer expectations.

Customer Services Skills

Financial transactions

Retail Industry Knowledge

Audit and inventory

Sales and Marketing


SOSEM, TUNISIA - January 2018 – January 2020

Assistant Manager and accountant

Always focused to achieve my target

Giving a good customer services

Calling loyal customer to inform about our brand and promotion

Motivate our team to achieve the target

Doing inventory every month

Audit and control of bills

Recording of financial transactions

Communicating financial information

SCORE, TUNISIA - March 2016 – January 2018

Accounting and Finance Assistant

Maintains customer confidence and protects operations by keeping financial information confidential

Prepares payments by verifying documentation and requesting disbursement

Documents financial transaction by entering account information

Prepares special financial reports by collecting, analyzing and summarizing account information and trends

Doing inventory every month

Audit and control of bills

HAMADI ABID Brand fashion Tunisian, TUN- August 2013 – June 2016

Sales Consultant and Assistant Store Manager

Assisting customers in store with promotion and products.

Updating and maintaining displays and merchandise often.

Providing excellent customer services to each and every customer.

Keeping a clean store and work area.

Making suggestions for gift buying customers.

Monitor the merchandise when arriving at the store in terms of quality and quantity

Daily stock control to monitor the percentage of sales in each type of products

Doing a cross selling


Success accomplished training for customer management within YASMINE BEACH RESSORT in TUNIS

Success accomplished training for management and accounting within YASMINE BEACH RESSORT in TUNIS

Have a good control on excel and logical ( CEGID – PROALIA – X3 )



Higher Institute of Technological Studies

Bachelor’s degree in Management and Economie


Arabic: Native

English: Fluent

French: Fluent

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