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Columbus, OH
... Education Bachelor of Science, Information Systems Technical Skills Systems & Platforms: Windows, macOS, Linux, Microsoft 365, POS Remote Tools: VPN, RDP, Citrix, Slack, Teams Help Desk Tools: Zendesk, Salesforce, Remedy, ServiceNow IT Tools: Active ...
- Jun 29
Blacklick, OH
... records and ensured timely request processing Customer Service Representative (Collections & Account Management) Stepping Stone Health Care – Columbus, Ohio January 2016 – December 2018 • Analyzed customer accounts to determine delinquency and ...
- Jun 16
Pataskala, OH
... CRM software: SAP and Salesforce. Sep 2016 - Mar 2017 Accounts Receivable Specialist-Medassist A Firstsource Company •Partnered with internal teams to resolve payment discrepancies and address issues related to Medicaid claims for hospital billing. ...
- Jun 08
Columbus, OH
... Technical Skills: Salesforce CRM, Power BI, Microsoft Project, Data Analytics, SaaS. Leadership: Project Management, Stakeholder Engagement, C-Suite Communication, Cross-functional Collaboration. PROFESSIONAL EXPERIENCE INTEL CORPORATION Remote ...
- Jun 03
New Albany, OH, 43054
... disputes on merchant charges for Debit Card Non-Fraud claims filed by Chase Bank Cardholders Systems used: CCS, VISA, SharePoint, Excel ●Monitor transactions for suspicious activity, analyze fraud patterns, and recommend prevention strategies. ...
- May 28
Lewis Center, OH
... QA Analyst / Test Lead NREMT October 2018 – February 2022 •Reconciled ETL jobs and cross-system data comparisons against Oracle and SQL Server for a Salesforce-based certification platform serving 250K+ EMS professionals. •Spearheaded staging ...
- May 26
Columbus, OH
... Proficient in Salesforce and call management software, achieving improved client satisfaction metrics and efficient call handling. Demonstrated success in enhancing operational processes while collaborating with diverse teams. Ready to leverage ...
- May 24
Columbus, OH
... and confidential documents o Worked w/ Fraud Dept to determine valid documents o Input notes into CRM software known as Salesforce o Provided information regarding denials, and approvals o Quoted APR’s and payment information pertaining to customers ...
- May 22
Pickerington, OH
... Client Service Teamwork and Collaboration Client Intakes Eligibility Requirements Case File Management Data Entry Software Salesforce Application Process Data Analysis Bankruptcy Tax Prep Scheduling and Appointment Setting Medical Records Review ...
- May 14
Columbus, OH
... ADMINISTRATIVE SKILLS Administrative Tools: Microsoft Office Suite, Google Workspace, Microsoft Dynamics 365, ServiceNow, Salesforce, Kronos, Taleo, Slack Technical Support: Remote Desktop, Windows OS, Network & Hardware Support, IVR Systems Office ...
- Apr 20