Shanelius Brown

**** * *********

New Orleans, LA 70117 adccub@r.postjobfree.com

PROFESSIONAL PROFILE

Effective Communicator with over 3 years of Conflict Resolution experience

Excellent Customer Service & Organizational skills

Experienced team leader

PROFESSIONAL EXPERIENCE

•Hospitality: Proficient and well organized speaker providing clear instruction to customers. Structured yet flexible problem solving approach that balances business goals with customer needs.

•Customer Service: Directed and built client-focused teams that resolve customer complaints. Responded to online, telephone and in-person inquiries. Maintained service standards by assisting departments and customers in during high volume periods.

EMPLOYMENT

SECURITY OFFICER

Harrah’s Casino 03/2017 – Current

CASHIER

Walmart 05/2015-12/2016

CASHIER

EDUCATION

Diploma

Walter L. Cohen 201*-*********