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Manager Security

Location:
Manteca, CA
Salary:
60,000
Posted:
May 17, 2020

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Resume:

Jacob C Rothrock

Objective: Highly motivated individual with 7 years of experience in Loss

Prevention and security, seeking to obtain an Security management position to further my development in the security field. 523 W Center St

Manteca, Ca 95336

Cell: 510-***-****

adc9v9@r.postjobfree.com

EXPERIENCE

Kohl’s, SF Bay area, Manteca Ca — Loss Prevention

Supervisor/ District 63 ORC Captain

April 2016 - PRESENT

● Staff, Schedule and train all loss prevention associates

● Leading and motivating Loss Prevention Officers and Service Specialists to drive results such as external theft productivity including apprehensions and recoveries.

● Building relationships with local Law Enforcement, Store partners, and District partners.

● Conduct store walks, and visits with regional and corporate partners

● Identify operational inaccuracies that potentially cause loss and shortage

● Leading all internal investigations including live surveillance and utilizing SYS and EBR systems to identify policy violations, merchandise theft, and cash theft through the point of sale.

● Communicating with neighboring companies to identify subjects, and fences involved in organized retail theft operations.

● Movement of PTZ and covert cameras

Accomplishments:

● Training and promoting 5 associates from LP Officers to LP Supervisors and 4 LPSS’s to LP Officers

● Leading a team in breaking the store record in overall apprehensions in 2018 with 600+ apprehensions

● #2 store in 2019 within our region for recovery amounts close to $100,000 recovered

● Able to supervise 3 stores for overall productivity increase as well as surpassing shortage goal

● Building amazing relationships with multiple law enforcement agencies

● Identifying and apprehending a subject responsible for

$100,000 in credit fraud being the largest fraud case closed out at Kohl’s and working with detectives and the District attorney's office to prosecute

● Invited and completed development days with regional LP manager and VP of Loss Prevention

Kohl’s, SF Bay area — Loss Prevention Officer

January 2014 - april 2016

● Identify and apprehend subjects responsible for causing loss through external theft.

● Investigate fraudulent transactions and apprehend subjects involved

Personal Awards:

● LP all star of the

month in July 2015

● Quarter 4 district LP

all star in 2017

● 500 apprehensions

milestone award

Team awards:

● Turkey bowl award in

2017 (Most

apprehensions over

Thanksgiving

weekend)

● Making shortage goal

in 2016 (Mountain

View, Ca)

● 600 milestone award

in 2017 (Milpitas, Ca)

● Making shortage goal

in 2019 (Manteca, Ca)

● Building relationships with 3rd party security and law enforcement to assist in identifying and apprehending organized retail crime groups

● Training associates on theft behaviors and preventing theft with great customer service

● Handling operational audits when needed

● Supplemented stores and trained LP associates throughout the market on apprehensions and verbal de-escalation techniques

● General store safety for customers and associates Accomplishments:

● Closed out 500+ personal external apprehensions averaged at 100 cases per year

● External blitz captain

● Assisted multiple store in inventory preparation

● Maintained a 20.00 HPA or lower throughout being an Officer

● Assisted multiple teams in breaking overall records for external productivity

Burlington, Hayward Ca — Loss Prevention Associate January 2013 - January 2014

● Visual deterrent for Loss Prevention

● Apprehensions when prevention techniques failed to work

● Crowd and safety control on high volume days

● Working with 3rd party security in preventing theft and dishonest activity

● Researching cash shortages to identify internal theft

● Customer servicing all customers

● Training associates and management all best practices Accomplishments:

● Identified a live dishonest associate and worked with my district manager to obtain admission to $500 in merchandise

● Prevented multiple organized thefts

● Prevented a cash theft from a well known till tapping group EDUCATION

Mt Eden Highschool, Hayward Ca — HS Diploma

August 2009 - August 2012

References:

● Marcel Jones (APM at JCP) 209-***-****

● David Brown (Manteca Police) 209-***-****

● Rodolfo Padron (Regional LP director at Kohl’s) 209-***-****

● Mikayla Raines (Investigations at JCP)

● Sam Amini (ETLAP at Target) 408-***-****

● Angelic Fletcher (District manager at Kohl’s) 916-***-****



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