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Customer Service/ Sales/administrative/purchasing/procurement/manageme

Location:
Fereej Ibn Dirhem, Qatar
Posted:
May 11, 2020

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Resume:

ALLAN SANTOS

E-mail add: adc58z@r.postjobfree.com

Mobile No.: 77331848 / 70069985

Visa Status: WITH TRANSFERABLE VISA (WITH NOC)

Holding Qatar Driving License

OBJECTIVE: To secure position that will provide me opportunities to use and develop my skills and discover my potentials, at the same time earn from it for the advancement of my career. WORK EXPERIENCES:

Sales Coordinator

Madar Building Materials (May 2018 - present)

Street No. 3 Industrial Area Doha-Qatar

Plan, locate and establish contacts with new customers.

Report all relevant market information collected during your sales meetings concerning competition, projects and prices.

Searching for new clients who might benefit from company products and maximizing client potential in designated regions.

Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery.

Negotiating tender and contract terms and conditions to meet both client and company needs.

Calculating client quotations and administering client accounts.

Providing pre-sales technical assistance and product education, and after-sales support services.

Identify the technical details concerning the range of products offered by the firm and how these products add value to the Building Envelope.

Organize follow-up visits and report sales activities, the status of the pending projects and achievements

Manage customer relations by soliciting and logging client feedback and evaluating the data we receive through all channels.

Document Controller cum Administrative Manager / Sales Coordinator Vision Food Trading (April 2017 - 2018)

Suhaim Building corner C-ring, Al Rayan Road Signal Doha-Qatar

Ensuring & implementing document management consistency are maintained and traceable

Manage all flows of documents either in electronic form or on paper

Monitoring documents review and approval in accordance to deadline

Ensuring the use of standardized forms and templates

Communicate with clients, suppliers and third parties for efficient flow of documentation, handover and deliveries

General document control activities such as photocopying, scanning, analysis of suppliers/client compliance

Relay directives, instructions and assignments to executives

Preparing and sending official correspondence if needed

Checking the products quantity and quality

Visiting branches to ensure the stocks are properly displayed

Advertising through social media and attending to queries and suggestions

Inventory controller

Reports for all the works done for the day

Supervising Shipments

Checking the deliveries

Invoicing

Making LPO and checking the correct order

INVENTORY CONTROLLER/DCO

PF Chang’s Chinese Bistro (March 2015 - 2017)

Villaggio Mall / Gulf Mall Doha, Qatar

Receives and checking the items against LPO’s and the item expirations

Preparing the stock count for Chef approval for ordering

Communicating to all local suppliers

Ensuring that all items are stored and safety with proper labels

Responsible in weekly Inventory and monthly stocktaking

Checking reports and variances

Encoding all the invoices from the local suppliers to the system

Dealing with suppliers and supply chain for transaction assurance SALES ASSOCIATE/MERCHANDISER

Topman / Topshop (July 2013 – 2014)

Villagio Doha Qatar

Customer service

Visual merchandising

Updating the latest fashion trend to increase sales and for the shop to be updated for the customer needs

INVENTORY CONTROL ASSISTANCE / CAFÉ HOST

Dean and Deluca (October 2009 – 2013)

Villagio Doha Qatar

Inventory, managing the stocks, orders, invoices and dealing with the suppliers

Encoding and reports the invoices

Checking the expiry, quality, and daily delivery items

Host, support and full assistance in very best possible manner for the guest going in and out of the business

ACHIEVEMENTS:

Nominated for the Fire safety team as team admin and brand’s Fire Marshall o Sending reports and back up support for the whole team o Store visit to Al Shaya brands for a fire safety inspection located at all the designated malls o Knowledge for the fire safety standards given by the Civil Defense of Qatar o Conducting Fire Drill on each store and provide full report to General Manager of the brand RECEPTIONIST / DATA ENCODER

Ansett Holidays Inc. (October 2006 - May 2008)

Philippines

Giving out complete packages to our valued guests.

Encoding all the information of the guests and reservations.

Answering phone calls in a professional manner.

Handling all the concerns with regards to the given tasks and doing a report if needed. SALES OFFICER / DATA ENCODER

Prudential Life Plans (July 2004 – August 2006)

Philippines

Answering phone calls professionally and encouraging clients to be a plan holder.

Securing the basic information of the plan holders.

Activation of the cancelled or new application of accounts.

Billing explanation.

Providing excellent customer service

CUSTOMER RELATION ASSISTANT/SUPPORT TEAM LEADER

Stars of Giorgio (February 2002 - October 2003)

Philippines

Online orders.

Handling complaints.

Providing excellent customer service.

Responsible for the stocks and other needs of the team. SPECIAL SKILLS:

Document Management

Computer Literate in Microsoft Office Application

Presentations & Typing

Internet (email and download)

Configuring & setting up printers, scanner & other hardware devices

Office Administration & Supervision

Customer Service

PERSONAL SKILLS:

Communication

Teamwork and relationships

Able to handle tough & challenging situations

Organized, receptive, self-starter and be able to multitask EDUCATIONAL ATTAINMENT:

SECONDARY

1994-1998

Southeastern College

LOYALTY AWARDEE & CADET OFFICER

HOTEL AND RESTAURANT MANAGEMENT

College 2000 – 2003

Philippine Christian University

PERSONAL INFORMATION:

Birthdate: May 19, 1982

Citizenship: Filipino

Civil Status: Married with 2 children

Religion: Roman Catholic

Language Spoken: Fluent in English

HOBBIES:

PHOTOGRAPHY and PLAYING instruments like drums, guitar and keyboard CHARACTER REFERENCES:

Maribelle Perigrino

Asst. Brand Manager of Gulf Beauty International

LEAH MARIE MARANAN

Teacher Qatar Foundation

CREDENTIALS:

Available upon request



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