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Engineer Sap

Bangalore, Karnataka, India
April 29, 2020

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Roja sasi

Senior Consultant, SAP Basis

Mobile: +91-964*******

Email id:

Executive Summary

Overall 7 years of experience in IT industry out of which nearly 5+ years of experience in SAP-R/3 environments as a SAP BASIS 5+ years of experience in SAP. Experience in SAP implementation and life-cycle projects in the SAP Technology Infrastructure area.

Key SAP Skills

SAP Components : ECC5.0,ERP 6.0,EHP7 for ERP 6.0,CRM 7.0,NW 7.0

RDBMS : Oracle 10g,SQL

OS : AIX 5.3& 6.1 & Windows 2003& 2008 server

Professional Experience






HCL technologies




Senior Consultant

Infosys Ltd


February ‘2015


Associate consultant

Accenture Services Pvt. Ltd.



December ‘2014

Senior Software engineer

Mahindra Satyam


Feb ‘2007

June ‘2010

Network Engineer

SAP R/3 Skills

Maintaining the Three-system Landscape with uptime requirement of 24 X 7.

Starting, stopping of SAP R/3 and troubleshooting the start-up issues

Expertise in performing daily monitoring of SAP system.

Resolving tickets within SLA.

Providing recommendations for new loads (Jobs, Chains) based on Memory, CPU Utilizations

Delete old obsolete files, Application Logs analysis, Performance Tuning, Workload Analysis, Short Dumps analysis, any locked arguments which are locked for a long time, Performing Health checks and troubleshooting system problems.

Client Administration like Client copies and Client Open and Close based upon the request and approval.

Printer configurations at SAP level.

Background job administration (Scheduling Background jobs, monitor and troubleshoot job problems).

SUM EHP7 to EHP8 upgrade knowledge.

Configuring Transport management system and performing transports.

Applying ABAP/JAVA Support Packages and Add-on (SPAM/SAINT) and applying OSS Notes whenever required.

Service Market Place Activities like Opening connection to SAP for any kind of issues with the system, searching notes, raising OSS Message and following up with the replies, etc.

Performing System Refresh every Quarterly.

Installation and configuring of pre and post steps on ECC6.0.

Work experience on JAR file deployment in CLM system

Work experience on egfs and ears file deployment in portal.

Worked on Visual Admin, Config Tool, JCMON, and SDM & JSPM and troubleshoot the issues on the Java stack systems.

Creating JCO RFC connections between EP and other ABAP based SAP Systems.

Deployed. PAR file in portal.

SAP Security skills:

User administration involving creation/deletion/locking/modifying users and mass user maintenance.

Troubleshoot authorizations related problems.

Addition, Removal of Transaction Codes, authorizations, authorization objects by Modifying existing roles based upon change request.

Oracle Database Administration:

Oracle Database Administration Using Brtool.

Start and stopping of database.

Performing DB Refresh every Quarterly.

Table space Administration, checking for space problems in table space, adding data files to table space using Brtools.

HANA DB Administration:

Monitoring and troubleshooting HANA DB.

Checking the Alerts and Notifications.

Transports moving respective systems by using Hana studio.

Objects and tables imported in respective system by using export/import method.


Worked on Oracle Upgrade

Shadow support on EHP Upgrade

Knowledge on DR activities

Worked on CRM patch upgrade by using sum.

SAP Project Experience:

HCL technologies Ltd Sept 2017 to May 2019

Project: WK

Job Title: Senior consultant

Client Description:

Wolters Kluwer N.V. is a global information services company. The company is headquartered in Alphen aan den Rijn, Netherlands. Wolters Kluwer in its current form was founded in 1987 with a merger between Kluwer Publishers and Wolters Samson. The company serves legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare markets. It operates in over 150 countries.

Project Responsibilities:

Client Administration (Creating and Client copy)

SPAM/SAINT and Support pack update in R/3 of ECC and BI

Configuration of Transport Management system.

Maintaining RFC connections for internal and external systems.

Background administration like scheduling background jobs and analyzing jobs.

Defining Operation Modes and assigning Time intervals to Operation mode.

Kernel upgrade in Windows and UNIX environment.

Transporting the requests form one system to another system and issue analysis on the same.

Analysis, solving of ABAP dumps, System log, failed updates etc.

Worked on SAP service marketplace like maintain OSS connections and downloading support packages, kernel patches, developer key generation

System start up and shutdown during maintenance activities.

Have good experience in BMC Remedy and Tidal Tools

Performing Daily Checklist and System Monitoring

Handling Basis tickets and resolving them within SLA.

Performed CRM upgrade using SUM in QAS and production system.

Infosys Pvt Ltd Feb’15 to feb’17

Project: AMD

Job Title: Associate Consultant

Client Description: Ranked 474 in Fortune 500 list, AMD (Advanced Micro Devices) is a $5.5Bn global manufacturer of semiconductor chips for the PC/Server/Gaming and embedded devices market. Its mission is to be the leading designer and integrator of innovative, tailored technology solutions

Project Responsibilities:

Worked on incidents and SRS

Worked on redwood job issues

Transport movement from DEV, QAS and PRD systems.

Resolved Printer related issues and Performance related issues in the systems.

Worked on support pack upgrade, applied STAPI/ST PI patches in DEV, QAS and PRD systems.

System refresh hands on experience in pre and post activities.

Applying Notes through Note assistant.

Applied on egfs and ear files in portal.

Applied TPZ files in PI systems.

Monitoring of HANA systems

Created users in HANA studio.

Importing TR in HANA studio.

Export and import procedures/objects in HANA studio.

MDM repository refresh.

Created users and provided basic authorizations in HANA system.

Generating developer keys and SSCR Keys

SAP GUI installation, troubleshoot SAP GUI related problems

Configured Adobe Document Services.

Opening OSS connection to SAP and coordinate with SAP for faster resolution

Maintaining the System information in the market place.

Performed Client Copies like Local Client Copy, Remote Client Copy and Client Export and Import.

Accenture Services Pvt. Ltd. India Mar‘13 to Dec ‘15

Project2: Pepco

Job Title: Senior Software Engineer

Client’s Description: Pepco Holdings, Inc. is one of the largest energy delivery companies in the Mid-Atlantic region, serving about 2 million customers in Delaware, the District of Columbia, Maryland and New Jersey. PHI subsidiaries Pepco, Delmarva Power and Atlantic City Electric provide regulated electricity service; Delmarva Power also provides natural gas service. PHI also provides energy efficiency and renewable energy services through Pepco Energy Services.

Project Responsibilities:

Users Administration creation, deletion, modification etc and performed mass user operations.

Creating roles on single composite and derived roles assigned to the users.

Creating Composite roles by scripting.

Resolving Authorization issues.

Updated user profiles in CUA for all existing sap clients

As per request users email id was updated and maintained in the profile.

Users date format profile was changed.

Created Custom Transactions Code for tables and programs using SE93

Effectively analysed system trace (ST01) and User Authorization data (SU53) and tracked missing authorizations for user access problems and inserted missing authorizations manually.

Worked extensively on User Information System (SUIM) for audit purposes

Assisted in creating and maintaining security policies and procedures, and all SAP authorizations, profiles and roles

Used Transport Management System (TMS) to perform transports and mass transports of roles.

ITSM Monitoring & Assignments.

Done Kernel Patch Up-gradation.

Hands on experience on JAR file deployment in CLM system

Performed Daily health checks on ECC, EP, PI, BI-JAVA, BI-ABAP, SCM, SRM systems.

Monitoring system logs, ABAP dumps, table spaces and work process monitoring.

Project 1: BHPB

Job Title: Senior Software Engineer

Client’s Description: BHP Billiton is an Australian multinational mining and petroleum company headquartered in Melbourne, Australia and with a major management office in London, United Kingdom. It is the world's largest mining company measured by 2011 revenues and as of February 2011 was the world's third-largest company measured by market capitalization.

Project Responsibilities:

Supporting the application by fixing the incidents and SR’s within the SLG time.

Checking I/O monitoring, BMC, CCMS alerts.

P1/P2 tickets issues handling.

ITSM Monitoring, Assignments & OSS Message Tracker to be updated.

Reporting on project frequently four hours

RFC creation/Modification.

CLM jar file deployment

Applying Support Packs through JSPM/SDM

Modifying SAP Profile Parameters

Backing up Portal Content.

Certificate renewal

Hands on experience in shutdown and startup SAP system of both ABAP and Java stacks.

Involved in Database refresh, Performed pre and post activities.

Configured the Single Sign-on between Portal system and backend systems after refresh.

Performed Kernel patch upgrade.

Done JAR file deployment and. PAR file deployment.

Table space management, adding data files using BR Tools.

Configuring the TMS and importing transports across the landscape and troubleshooting the problems.

Experience in Printer creation and troubleshooting printer related issues

Creation and Assigning Roles to the Users in Enterprise portal

Background Jobs scheduling and monitoring.

Performed Daily health checks on ECC, EP, PI, BI-JAVA, BI-ABAP, SCM, SRM systems.

Monitoring system logs, ABAP dumps, table spaces and work process.

Trouble shooting cancelled batch job, updates failed and transport import failed cases.

Mahindra Satyam, India Feb‘07 to June’10

Project 3: GE

Job Title: Network Engineer Consultant

Project Responsibilities:

Installation all software’s as per GE Policy.

User Raised issues solving tickets.

Trouble shooting issues related to domain login, network resources access, various software applications and print related issues.

Disabled COM/LPT port in BIOS. Creating users, changes password and unlock user’s id by using Active directory.

Administration of Windows NT/2000/XP/2003 desktops & servers.

Supporting development projects for setting up required software. Installed software, patching, upgrading and maintenance support for the System and Network Maintained.

Installed complex hardware and software and upgrades to ensure work is performed as per the company policy.

Also responsible for supervision of backup


Bsc . in Computer Science, Sri Venkateswara University, Tirupati, INDIA

MBA,in IT,Osmaniya univerity,Hyderabad,INDIA

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