BUSINESS MANAGEMENT EXPERT
Proficient, highly motivated professional with 7+ years of well-rounded experience in end to end business management boost business productivity, profitability, and performance. Efficient business management, ability to multitask, and continuous improvement to impact the organizations' sustenance which subsequently amplifies the business’ revenue and profit potential. Outstanding background and an impressive track record in business improvement through meticulous diagnosis and risk assessment. Dedicated, driven for business empowerment, leveraging firm understanding of company protocols and privileges. Excellent work ethic, a strong sense of responsibility, a commendable record of proactive leadership and integrity.
AREAS OF EXPERTISE
Legal Contract Writing
Strategic Cost Reduction
Analytical & Critical Thinking
Strategic Suppliers Relationship
Risk Mitigation & Conflict Resolution
Financial Goals & Financial Results
Sales Plans & Product Strategy
Coaching & Talent Development
Presentation & Negotiation Skills
Financial Planning & Financial Targets
Global Lending Services – Tempe, AZ January 2017 – Present
Successfully gained 30% growth from May to July 2019 while managing a team of 4 buyers and funding coordinator.
Manage credit policy approval, procurement, strategic planning, consolidation, sourcing, cost reduction, and value analysis.
Top buyer for 3 consecutive months in 2017 and recognized for demonstrating the company’s core values by the CEO.
Streamline process and advance tactics for business improvement while facilitating monthly training and supervise 3 teams.
DriveTime – Mesa, AZ February 2015 – December 2016
Fleet Services Vendor Manager
Mitigated business risk, contract management, and improved delivery of services by engaging cross-functional negotiation.
Worked with key stakeholders, establish matrix and progress throughout the year, providing course-correction guidance.
Significant contribution to the $8M savings on claims costs by negotiating great rates and rebates with national vendors.
Maintained inventory standards through fleet quality control and perform audits to assist dealerships that are below standards.
DriveTime – Mesa, AZ March 2014 – February 2015
Customer Relations Manager
Managed administrative functions including hiring, training, work teams, workforce planning, scheduling, and budgeting.
Spearheaded the hiring process of potential employees, managing employee schedules and day-to-day operations.
Handled client's issues, escalations and respond to customer complaints both on social media and review sites.
Developed programs, enhanced business strategies, facilitate the training of agents and implement these programs.
Flexi Compras – Mesa, AZ June 2012 – March 2014
Leveraged revenue management opportunities increased revenue by leading the district sales and profit for 2013.
Ensured compliance with the process requirements, quality standards and cultivate long-term business relationships.
Enhanced and executed company hiring and training programs meeting startup hiring targets and achieving turnover rates.
Trained and mentored employees to boost monthly sales through effectual strategies and to increase potential clients.
The University of Arizona Tucson, AZ
Bachelor of Arts in Political Science May 2007
Qlik Tech QlikView, Microsoft Access, NetSuite ERP, Oracle JD Edwards EnterpriseOne, SAP, Microsoft Visio, Microsoft SharePoint, Microsoft Project, Microsoft Dynamics, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)