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Customer Service Front Desk

Rawdat Al Khail, Qatar
January 15, 2020

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Email: Mobile Number: ***40031

Anabel Diet Rey

Mansoura, Doha Qatar

Mobile Number: +974********



To be able to work in a company where I can Integrate and apply my experience and learning I acquired in school. To grow as an individual becoming even more mature, competent and able to relate positively with others.

Summary of Qualifications

Exceptional interpersonal communication skills, both written and verbal Strong ability to effectively multi-task in a fast-paced office environment Motivated towards achieving set goals and deadlines in a timely manner Experienced in customer service and warranty claims Professional and energetic work attitude

Working Experience:

Express Business Machines Company Limited Dec 2013 to Present Secretary/ Admin/ Accountant

Mansoura, Doha Qatar

Job Description

Management of Petty Cash transaction

Controlling credit and ensuring debtors pay on time Reconciliation of Direct Debits & finance accounts Ensuring all payments amounts & records are accurate Working with Journal Sales & Purchase Ledger

Email: Mobile Number: 70240031


Euro Movers International January 2012 to Sept 2013 Secretary/ Receptionist/Move Coordinator

Sanaya Industrial. Doha, Qatar

Job Descriptions:

Assume receptionist duties, attend on line enquiry, answer the phone, assist visitor or guest Assist staff with administrative duties and request Enquire destination rates to different countries and canvass rates. Handling customer service tasks and follow up

Correspond to all emails, prepare the pre alert and send the B/L Execute the job sheet and assist the crew team in all administrative tasks Gardenia Flower Shop/Events October 2010 to September 2012 Cashier cum Front desk reception

Al Nasser Street Doha, Qatar

Job Descriptions:

Highly skilled in providing information regarding products and services of company In-depth knowledge of taking orders, decides charges, and administers billing or payments. Hands-on experience in reviewing, updating or making changes to customer accounts. Track record of listening and responding to customers’ needs and concerns Able to handle returns or complaints.

Demonstrated ability to record details of client contacts and actions taken. Proven ability to determine answers or solutions to all customer complaints and enquiries Receive and receipt a variety of payments and other cash and cash-related transactions. Verify and post to appropriate accounts; issue receipts Prepare daily cash bags for cashiers; maintain and balance vault cash and daily cashier charge activity.

Email: Mobile Number: 70240031 Holland Tulips June 2009 to September 2010

Customer Service Representative

Manila, Philippines

Job Descriptions:

Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting policy errors

Provided quotes and executed online policy changes for deliveries international and local, home and excess liability

Used consultative selling techniques to provide leads for telesales personnel Frames Consulting Incorporated December 2007 to December 2008 Field and Research Marketing

Manila, Philippines

Manila City Hall (Philippine Government) June 2004 to June 2006 Account Executive / Admin Assistant

Manila, Philippines

Keysher Hotel March 1996 to March 1998

Front Desk Receptionist

Manila, Philippines

Educational Attainment:

University of Manila

Bachelor of Science in Business Administration major in Accountancy Batch March 2002


Computer literate (MS Word, Excel, Power point), Public relation, and Bookkeeping Personal Information:

Date of Birth: June 18, 1980

Place of Birth: Manila

Visa Status: Transferrable visa

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