Cell no: 009**-*********
Experience: 3 years experience in NOC & Support Engineer Qualification: Masters in (Information Technology) Certification: CCNP, CCNA,HCIA
Date of Birth: 21stAugust,1996
Languages: English,Urdu, Hindi
Marital status : Single
Job Experience at:
(Multan Internet Service Provider, Pakistan) 1 Year as NOC Engineer
(Multan Internet Service Provider, Pakistan) 2 Year as Network Support Engineer www.mispl.pk
Worked as a NOC & Support Engineer
Worked and Managed multi-vendor environment (Cisco, Huawei, Mikrotik, UBNT)
Provide support for LAN/WAN, locally located data center and business customers operation and support
Leads, reviews, and participates in the flow of day-to-day operation activities for Network teams.
Initiating and approving network configuration changes, enhancements, cleanups, and working with the configuration management team to deploy them
Handled responsibilities of providing 24x7 on-call and provide after-hours networking support in a production environment
Strong knowledge of implementing and troubleshooting EIGRP, OSPF, BGP
Strong knowledge of implementing and troubleshooting Vlan,VTPv1,VTPv3,STP,MSTP,HSRP,VRRP,LACP.
Implementing & troubleshoot INFRASTRUCTURE SECURITY & INFRASTRUCTURE SERVICES
Managing and troubleshooting wireless network using UBNT devices.
Managed outages, failures, and service degradation issues, which included incident management, problem management, root-cause analysis, performance monitoring/analysis, and detailed reporting.
Hands-on configuration and experience in setting up Cisco Routers & Switches to perform functions at the Access, Distribution, and Core layers.
- Core Skills –
Troubleshooting & maintaining multi-vendor enterprise networks, Core network Routing & Switching,ASR9010,7200 series Routers,Catalyst6504,Catalyst6509,Catalyst 3650,Catalyst 3750,Catalst 2960,Catalyst 2950,UBNT,Huawei OLTs
Delivering Services according to SLA
Kept system at maximum uptime through proactive oversight and scheduled maintenance windows.
Managed outages, failures, and service degradation issues, which included incident management, problem.
Network: Architectural skillset, performance optimization, implementation and troubleshooting.
Use of monitoring tools (NMS) to diagnose PRTG,CACTI,MRTG, and troubleshoot network failures.
Network performance and utilization monitoring.
Worked on KAYAKO ticket management system for online complain & Support for Client.
Worked on radius manager used for PPPOE client authentication.
Strong Communication & Presentation skills
Name of Degree Grades Year Board
(MIT) 3.74 CGPA 2017 Bahauddin Zakariya University Multan B.sc 1st division 2015 Bahauddin Zakariya University Multan F.sc 1st division 2013 BISE Multan
Matric 1s division 2011 BISE Multan
CCNP(Cisco Certified Network Professional) (CSCO 13109297) 2019 CCNA(Cisco Certified Network Associate) (CSCO 13109297) 2016 HCIA(Huawei Certified Network Associate) 2019
Gold Medalist in Master’s Degree
Best instructor Award at The Net Rider
3rd position in Presentation competition at OVERKLOCKED Event
References available on request
EDUCATION AND Certifications
EXTRA CURRICULAR ACTIVITIES