ARTI DILIP GAWAI

SharePoint & O*** Lead

: +91-955******* Best time to call: 9:00 AM – 9:00 PM IST)

: adb1r3@r.postjobfree.com; adb1r3@r.postjobfree.com

Currently in Pune, India

Associated with Accenture Solutions Private Limited since August 2014

CAREER SNAPSHOT

An accomplished technocrat with 11 years of experience in Microsoft SharePoint and O365 Services. Proficient in installation, upgradation, configuration, migration and administration of SharePoint and Exchange (On-premises and Online).

Expert in designing and developing PowerShell scripts for system administration and automation.

Profound knowledge on:

other Microsoft technologies such SQL Server, Windows Server, Azure and AD

Requirement Gathering and Analysis

3rd Party tools such as DocAve, Nintex, ShareGate

Efficient in Service Management, Process Development, Client Interaction, People Management

CORE COMPETENCIES

SharePoint Administration

Office 365 & Exchange Administration

PowerShell scripting

Windows Server & IIS Administration

SQL Server Administration

Requirement Analysis/Gathering

DocAve, Nintex, ShareGate

SCOM

Problem solving skills

LANGUAGE SKILLS

English

TECHNICAL EXPERTISE

MS Products

WSS 3.0, SPS 2003, MOSS 2007, SP 2010, SP 2013, SP Online

ADDS, Azure AD, Project Server 2007, O365

SQL Server 2005 / 2008 / 2008 R2 / 2012

Windows Server 2003 / 2008 / 2008 R2 / 2012

Web Servers

Third Party Tools

Domain

IIS 6 / 7 / 7.5, IHS 6.1

Nintex, DocAve 6, Sharegate

Tourism, Reinsurance, Mining, Life Science

Scripting Languages

PowerShell, Unix, SQL – PL/SQL

Programming Language

Core Java, C#, ASP.NET, HTML, CSS, JavaScript, Bootstrap, AngularJS

Monitoring Tool

SCOM

Ticketing Tools

HP Service Manager, Service Center, ServiceNOW, VSM / VFire, JIRA

EDUCATION

Bachelor of Engineering in Computers from Pune University, India (2008)

CERTIFICATIONS

MCTS: SharePoint 2010, Configuration

MCITP: SharePoint Administration 2010

Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions

MS-900: Microsoft 365 Fundamentals

ITIL V3 Foundation

NEW IT Conversant

FORM Tech Conversant

DevOps Academy

TRAININGS

PowerShell scripting v3

SharePoint Server 2013

SharePoint Server 2016

Business Analysis

Microsoft Azure – Architecting Solutions: Infrastructure and Networking

Microsoft SQL Server 2012 Administration

Office 365 (O365)

Information Security Advocate

General Data Protection Regulation (GDPR)

Agile Delivery

PROJECTS HANDLED

As SharePoint & O365 Lead at Accenture Projects – Conglomerate & Energy Mar 2017 – Till date

Leading end-to-end service delivery, including transition & cutover, on-going operations, customer satisfaction, service quality, strategic planning, finalizing & achieving milestones of time sensitive and complex projects

Have fluent ability to multi-task and manage multiple projects simultaneously that are based on shared service model

Establish, develop and maintain effective communications and relationships with the client, onshore and offshore teams

Provide support and maintenance of SP 2010 distributed farms and Exchange Online

Review and validate Client Data Protection (CDP) Controls

Performing environment assessments and planning remediation activities

Performance testing and capacity planning of SharePoint servers

Moving content across SharePoint environments using ShareGate

Administration and maintenance of OOB and Nintex workflows

Installing Cumulative Updates, backup/restore, troubleshooting issues and all other SharePoint Administration related activities

Proficient with server and Microsoft tenant security best practices

Customize site pages, web parts, features, timer jobs and workflows using SharePoint Designer and Visual Studio

Customize InfoPath forms

Recover deleted items in user mailboxes, create shared mailboxes, manage O365 groups etc.

Add/remove users from Azure AD groups

Assign O365 license for External Users

Create Azure AD groups for managing External users

Solving problems or deploying Microsoft Active Directory infrastructure, including Azure AD hybrid cloud deployments

Configure Office 365 and Azure Active Directory sync

Move mailbox between servers / stores / Create System policies /Create new routing groups

As SharePoint Lead at Accenture Project – Life Sciences Mar 2017 – Sep 2018

Managed administration of SP 2010, SP 2013 and O365

Hands on experience on SharePoint Hybrid Search

Worked with data owners in classifying data and taking appropriate action based on data retention policy

Prepared documentation such as KEDBs, SOPs, QRGs

Automated mundane and bulk tasks using PowerShell scripts

Assisting users with OneNote and InfoPath issues

As SharePoint Lead at Accenture Project: Resources & Mining Aug 2014 – Dec 2016

Managed administration of SharePoint (SP 2010, SP 2013, SP Online), IIS (IIS 6/ 7/ 7.5) and IHS 6.1

Led a team of 12 members comprising of developers and administrators/system analysts

Service Management, Process Development, Client Interaction & People Management

Manage escalation, team chargeability & team performance

Performed the role of a Line Manager

Performed Impact Assessment (IA) and High Level Solution Design (HLSD)

Attrition control through career guidance and events like fun Friday and team engagement

Take pre-emptive measures to identify & mitigate risks

Set Goals for the team members and resolve conflicts

Conduct performance review and facilitate career planning

Conduct daily, weekly & monthly review calls with Internal & External stakeholders

Conduct daily meet with the team to identify challenges and areas of improvement

Create performance and client decks and other reports

Manage Transition and Cutover activities

Floor Supervision & Support all issues relating to process or product knowledge

Track and monitor Customer Satisfaction

Optimized Server Monitoring which eliminated several hours of manual efforts

Automated SLA calculation in ServiceNow

Capacity planning & trend analysis

Design and execute DR strategy

DB sync up across environments

Automating activities using PowerShell scripts

Deploying wsp solutions

SSL renewal

Patch (SP, CU) installation

Start/Stop of services/instances

Backup/Restore

Provisioning of Service Applications

Configuring SSRS for SharePoint

Troubleshooting issues & creating RCA

Service Account password renewal

As SharePoint Consultant at Fujitsu Project: Finance May 2010 – Aug 2014

Install, migrate and configure SPS 2003, MOSS 2007, SharePoint 2010, SharePoint 2013 and Project Server 2007

Manage multiple small to large server farms

Have good understanding of workflows and implemented OOB workflows. Have good understanding of OOB and SharePoint designer workflows

Deploy solutions

Patch Installation like Service Packs, Cumulative Updates and Language packs

Troubleshooting issues

Configuration of SharePoint services and settings through Central Administration

Extensive hands on experience in backup/restore activities using the Central Administration/ Power Shell scripts

Regularly analyzing SharePoint content and storage. Perform quota change activities

Handling tasks, Incidents and Service Requests (Day to day operations)

Prepare the documentation as required for operations

Managing Services for each server in the farm.

As SharePoint Administrator at MphasiS Project: Travel Services Sep 2008 – May 2010

Provide day-to-day support to MOSS 2007 in a highly collaborative team environment.

Systems administration, maintenance, and synchronization of the MOSS 2007 Farm servers

Interface well with other teams, in-house developers and 3rd party systems consultants

Application of Service Packs and Updates within a predefined maintenance window

Provide end-user support and basic troubleshooting of these environments.

Stay abreast of related technology and recommend future system enhancements, software purchases or system upgrades.

Provide technical input to assist in development of project plans through detailed work breakdown structures and timeline estimations

Provide written and verbal status reports to IT management and to effectively set expectations with users

To multitask several competing requests by gathering or estimating task priorities

AWARDS AND ACCOLADES:

Going Extra Mile Award in FY18

Celebrates Excellence Award in FY16

Orange Award-Winner in FY15

Certificate of Recognition for Significant Contribution in FY14

Orange Award-Winner in FY14

Delivery Excellence in FY13

Client Award for Outstanding Performance in FY12

Several Awards for 'Best Employee of the Month' in FY10

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