Email : firstname.lastname@example.org
I have 9 years of experience in IT in Development, Testing and Data Analysis.
I am a self-motivated individual who is goal orientated and thorough in my approach to work.
Commitment to work and can able to handle pressure while simultaneously delivering good quality of work.
Developed dashboards, worksheets and stories which are helpful in clear data analysis using Tableau Visualizations like Bar graphs, Tree Maps, Heat Maps, Box Plots and Geographic Visualizations.
Good in Troubleshooting, Performance tuning of reports and can resolve issues within Tableau Server and Reports.
Extensive knowledge in writing and executing test cases, logging and tracking defects.
Hands on experience on Salesforce CRM Application
Hands on experience in using Version one, HP Quality Center, Oracle Test Manager, Teradata and MDM Informatica.
Well versed with Waterfall and Agile methodologies.
Well versed with Software Development Life cycle.
Extensive knowledge in writing SQLs for extracting data and analysis for reporting.
Good knowledge on MS Excel, MS Word, MS Access, HP Quality Center, SOAP UI,
Rest API, X Path, Selenium IDE/Web driver
Have good Technical skills, Programming skills and Problem-Solving Capabilities
Well versed with various levels of testing.
Hands on experience on People Tools like Application Designer, Application Engine, People code, Process Scheduler and PS/Query.
Hands on experience in report generation using Salesforce, Tableau, SQR, Crystal Reports and Xml Publisher.
Data Visualization with Tableau Specialization Certification from UC Davis through Coursera (Nov 2018-March 2019)
Oracle Certified Professional – Application Developer.
Oracle Certified Expert in PeopleSoft - People Tools Developer.
Strategic Health solutions (Jan 2017-Nov 2018)
Data Analyst/Tableau Developer
As analyst, I was responsible for analyzing and evaluating healthcare data from Medicare and Medicaid databases and generating insights in the billing patterns and trends of claims for the data analysis.
I was responsible for generating monthly summary report like End of claim survey report.
I have also created CX Dashboard (Customer Experience) using Tableau showing trends leveraging information gathered through customer survey.
Extensive experience on Business Intelligence and data visualization tool like Tableau Desktop 2018.1,10.4,10.2, 9.0.
Experienced in Requirement gathering, analysis, design, development, unit testing, and production rollover of reporting projects.
Created solution driven Dashboards by utilizing the various types of features present in Tableau.
Expertise in working with Filters, Parameters, Calculations, Actions and designing various types of KPI’s.
Created Dashboards by utilizing the features like Actions, Drilldown functionalities and filters so that the end user can look the data based on specified granularity.
Expertise in creating Groups, Sets and Bins.
Built reports by using Data blending concept.
Hands of experience on Oracle Database 11g and an Exposure to Data Ware Housing concepts.
Extensive knowledge on SQL Server, ORACLE.
Flexible, enthusiastic and project-oriented team player with solid leader ship skills to develop creative solution for challenging client needs.
Reviewing and suggesting improvements for dashboards and visualizations developed.
Excellent communication skills in both written and oral.
Good at Documentation.
AON Consulting Inc (Mar 2016-Jan 2017)
Data Analyst/Tableau Developer
As Analyst, I have worked for absence management application, which controls the absences due to urgency, illness or injury with controlling uninformed, unscheduled or excessive absenteeism. Absence management is a very crucial factor related to the productivity of the workforce.
Involved in Requirement gathering.
Define best practices for creating Tableau dashboards by matching requirements to the charts to be chosen, color patterns as per user's needs, standardizing dashboard's size, look and feel etc.
Generated Tableau Dashboards Implementing Quick/Context filters, Parameters.
Well versed in using features like Dynamic column selection, Dynamic date selection and Dynamic sorting by creating parameters and writing logic in calculated field.
Created an interactive Dashboard using different types of charts like Scatter plot, Box and Whisker plot. Bullet graphs, Bar charts, Line charts, Area charts.
Developed visualizations using Sets, Bins, Hierarchies, Grouping, YTD and MTD calculations based on the requirement.
Created Calculated fields and Designed Aggregations and done Formatting, and Sorting.
Fine-tuned SQL Queries for Testing maximum efficiency and performance.
Supported UAT from client side before deploying it to the Production Server.
BlueCross BlueShield of Massachusetts (Dec2014-Nov2015)
Data Quality Analyst
As a Quality Analyst in the Sales Business Solutions at Blue Cross Blue Shield of Massachusetts I am responsible for the testing the Salesforce Application for the project releases. Also worked as a Data Analyst where I was responsible for maintain and ensure the data quality within the Master Data Management, to understand end-to-end business processes, and to work with the business, and IT to maintain data accuracy.
Work on Agile Methodology project
Analyzing the requirement documents
Responsible for documenting test plan and test cases
Logging and tracking defects
Participate in Project scrum for the updates on testing.
Work closely with developers/Functional Analysts and project management.
Documenting Regression scripts
Responsible for regression testing
Well versed with E2E Claim systems and Health Insurance plan details.
Responsible for maintaining consistency, uniformity and accuracy of all systems master data
Manage all mass uploads of master data
Execute the necessary maintenance for all master data integrity clean-up projects
Analyze large sets of data using SQL and Excel and work with data services to develop processes to eliminate redundancy
Built weekly and bi weekly reports based on user requirements in Sales force application.
Run weekly error reports using SQL and manually resolve data discrepancies between systems.
Serve as a Salesforce case resolution specialist and liaise with end users
Assist with all other Master Data Administrative tasks and project implementation tasks (e.g. data pulls, running test scripts, validating data, etc.)
Support the coordination and implementation of all reporting requirements concerning MDM
SBCTC - Washington State Board for Community and Technical Colleges (June 2014-Nov 2014)
As a Software Quality Assurance Engineer/Analyst, I was responsible for Integration and Regression testing of Oracle PeopleSoft system AKA CTCLink, which is used by Washington State Community and Technical Colleges to manage HCM, Campus solutions Finance and Oracle Hyperion. Worked in a challenging and complex environment where I had to interact with functional analysts, developers and Management to deliver product successfully. Was also responsible for supporting the User Acceptance testing by helping users in testing and triaging the defects.
Performed Integration, end to end, Functional, and Regression testing of Oracle PeopleSoft system, AKA CTCLink, which is used by SBCTC to manage HCM, Campus solutions and Finance systems.
Create, Manage and Review test scripts and data sheets for tests execution.
Responsible for test script execution and logging defects in Oracle Test Manager (OTM).
Work closely with Development and Functional teams to help them fix the issues for the defects.
Re-test and close defects.
Updating, tracking and maintaining databases containing high volumes of detailed and sensitive information.
Responsible for Hyperion Reports Testing.
Work closely with developers/Functional Analysts and project management.
Utilize Oracle Testing Management for defect login, tracking, verifying & validating fix for defects, and close the defects.
Tesco.com (June 2011 –Dec 2013)
Welwyn Garden City,UK
As a Product Support/Test Analyst, I was responsible for analyzing data and supporting the Tesco ecommerce website. I was also responsible for certifying new functionality releases for systems including Oracle PIM, ATG, Endeca and Sterling Commerce (Order Management System).
Responsible for user acceptance testing for the new functionality release across all systems in General Merchandise Online, which included Defining test cases and scenarios, Test case execution and Logging defects
Analyzing issues encountered during product induction, performing root cause analysis and providing resolution.
Responsible for testing the PIM and ATG systems for products and pricing.
Identifying and reporting product pricing issues.
Responsible for product data management during catalogue launch.
Creating and maintaining documentation for processes.
Logging, updating, escalating and closing issues.
Generating reports for SKU Health in systems across the system landscape
Running ad-hoc queries for data extraction from Teradata
Responsible for helping business users in product launch.
Oracle India Pvt. Ltd (Sep 2007 to Apr 2009)
Worked as Associate Consultant and was responsible for design development and testing the software for Peoplesoft Implementation for various clients in USA and Canada like University of Colorado/Fresh & Easy/, Canada/Payless shoe source and University of Laval/La Capitale, Canada.
Worked as key team member implementing various requirements in Campus Solutions modules. I was responsible for developing and testing scripts for migrating data from the legacy system into PeopleSoft System.
Responsible for Generating Compare Reports which is valuable insight to the level of customization.
Generating compare reports by executing the compare process to identify object and system differences between current production and new release level, which helped client functional team in the analysis to make appropriate business decisions.
Responsible for Testing Portal Functionality. Also responsible for developing technical design documents based on functional requirements, creation of file layouts and application engine programs for data migration.
I was also responsible in creating various records, pages, components and menus as per business requirements. Create PS query and generate various crystal reports like Canada Job code, Department etc.
I was also responsible for writing system test cases for other modules of the application.
I was part of the key team implementing PeopleSoft FSCM for Payless Shoe Source. I was responsible for design and development of conversion programs for loading data from legacy system to PeopleSoft Financials.
I was primarily responsible for Tax data conversion using Application Engine programs.
I was also responsible for developing several SQR customizations, preparing test cases for Integration Testing across various modules of the application.
2005 - Bachelor of Technology in Electronics and Communications Engineering, JNTU, INDIA scored 72%
2001 - Board of Intermediate in Math, Physics, and Chemistry, scored 80%
1999 - Secondary School of Education, scored 83%
Likes Gardening and Travelling.