Imen El hailouch
Results-oriented professional with 6+ of experience and a proven knowledge in creating and developing winning sales strategies across the banking industry, exceeding expectations which bring revenues and market share to new heights. Aiming to leverage my skills and thrives on innovative challenges to successfully fill the Account Manager role. WORK EXPERIENCE
Bank of America
08/2019 – Present New York
o Developed and maintained relationships with local Businesses. o Complied with regulatory Bank Secrecy Act, OFAC, USA Patriot Act and AML. o Administered legal documents for lines of credit and business loans. o Managing up a portofolio of 500 business clients o Coordinated with teams and assisted clients in providing optimal financial advice on various banking products.
o Monitored client requirements, identified prospective opportunities and assisted in increasing revenue.
o Designed strategies to retain businesses and for acquiring new clients. Analyst FX Sales Trading
CIBC Capital Markets
04/2017 – 01/2019 Toronto
o Monitored FX positions (spot market).
o Executed and performed trades in accordance with established trading strategies and risk parameters.
o In charged of Precious Metals inventory for branches across Canada. o Promoted Foreign Exchange and Precious Metals products into the branch channels. o Worked with individual CIBC branches to increase P&L and productivity. o Managed and created daily P&L reports for Retail Solutions and Alternative Solutions groups. o Delivered growth in a number independent retail agents and mid-size accounts. o Cross-selled Money Markets products, depending on product availability and customers requirements (USD Fixed term deposits, T-Bills, BA’s,GIC’s). o Forecasted FX rates and executing trades according to major global economy news reports, Central Bank monetary policies, and behavioral effects of investors that influence the global financial markets.
Achievement: 110% objectives achieved – generated USD $12.5 millions net profit.
99 Wall Street #1049, New York, NY 10005 +1-646-***-**** firstname.lastname@example.org Small Business Advisor
10/2015 – 04/2017 Toronto
o Provided structured advice and solutions in the area of financing and investments for Small Business.
o Reconized sales opportunities and fulfilling and/or referring leads to the Small Business Solution Spcialists.
o Managed client information on a daily basis ensuring that data entered was accurate and current whilst striving to always add value to the clients business needs. o Essential conflict resolution experience.
Achievement: 120% objectives achieved – CIBC Individual Quaterly Achiever Recipient Q2. Small Business Advisor
09/2013 – 07/2015 Paris - France
o Managed small business by providing the highest level of customer services and outstanding sales whilst exceeding growth and performance targets. o Assessed their financial and risk situation to ensure compliance with internal and external policies, guidelines and regulations.
o Evaluate and approve/restructure/decline credit applications. o Negotiated several forms of funding with small business clients and developed an extremely low rate of client loan defaults.
o Created a prospect database for the Retail Bank Commercial Operations Department, then used by the Regional Delegation of Ile-de-France.
Achievement: 180% objectives achieved – generated over €8 million in loans. EDUCATION
Ecole de Management de Normandie
Graduated in 2015 Paris - France
Master Thesis: How French retail banks can leverage « Big data » analytics to optimize the customer relationship?
SOFTWARE & APPLICATIONS
Money.net – Bloomberg – Sales Force – Python – Microsoft Office (PowerPoint, Word, Excel, Pivot).
Customer Relationship – Risk Management – Problem solving – Compliance & KYC – Business Analysis
– Project Management – Client Portfolio Management.