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Customer Service Social Media

Location:
Pompano Beach, Florida, United States
Posted:
September 27, 2019

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Resume:

Sherquel S. Sands-Stimac

Margate Fl *****

Email: adago0@r.postjobfree.com

Contact: 954-***-****

Open to relocate

Moto: Changing Lives One Day At A Time!

Recruited for two major lines of business, Management Group, Aviation, Sales, Medical, Customer Service, IT, Software Development. Performed full cycle recruiting on 75-90 job requisitions, averaging 35-50 hires per month. Developed creative strategies to secure candidates utilizing the internet, job fairs, social networks and cold calling. Managed the applicant tracking system (PeopleSoft) Met or exceeded hiring goals; maintained and reported all hiring and pipeline matrixes. Successfully met affirmative action goals.

Conducted interviews with internal employees in efforts for internal mobility. Trained more than 45 hiring managers and peer interviewers in behavioral techniques, positively impacting first-year retention rate (improved from 85% to 97%).

Developed strong rapport with managers up to the C-level (CEO and CNO) as well as business units throughout organization. Mentored and coached new recruiters and recruitment coordinators. Developed and maintained relationships with college career centers and campus leads to attract highly educated candidates for entry level positions.

Competencies:

• Human Resources Capacity.

• Customer/Client Focus.

• Problem Solving/Analysis.

• Strategic Thinking.

• Results Driven.

• Time Management.

Coloplast: Medical Industry

Contract Assignment - Full Circle Recruiting 2019-Present

Utilized effective recruitment efforts including job postings, direct sourcing, industry/social networking, resume database, employee referrals, and appropriate trade and industry organizations

Managed a large volume of part-time positions

Developed, determined and executed recruitment strategies and processes for searches through to successful completion

Identified and presented top qualified candidates to hiring managers

Complied with and implemented established search execution processes including, but not limited to: Distributed weekly status reports to hiring managers, participated in kick-off meetings, maintained company applicant tracking system, kept applicant records updated on a timely basis to ensure accurate reporting

Researched and recommended new sources and/or methods for active and passive candidate recruiting

Centerfield Media: Wireless Industry

Recruiter (2016 -2019)

Implement strategic hiring procedures and improve upon recruitment measures

Work with business leads to confirm hiring needs and requirements

• Create and suggest new and effective interviewing procedures and techniques

• Ensure current staff numbers are sufficient and appropriately distributed

• Engage in effective recruitment methods to determine useful applicant markets

Directly interact with job candidates and respond to initial queries

Process and track applicant job submissions

Manage recruitment databases

Conduct initial candidate screenings and interviews

Conduct and request required tests needed for hire (proficiency, background, drug, etc.)

Manage recruitment efforts and advertising budgets

Set clear goals and benchmarks for recruitment team

Document and present detailed progress reports of recruiting campaigns

Attend recruiting fairs to find prospective employees

Demonstrate to candidates a positive reflection or our brand and company

Adherence to fair employment laws and practices

ABM Industries: Aviation Industry

Recruiting Manager (2011-2016)

•Builds a quality relationship with the internal customers and external recruitment agencies

•Conducts job interviews for all level positions

•Conduct orientation classes for new hires

•Designs the selection matrix for choosing the optimum recruitment channel and recruitment source

•Sets the social media communication strategy for different job profiles and functions in the organization

•Monitors the labor legislation and implements required changes to keep the process compliant

•Develops recruitment strategies to achieve required staffing levels.

•Meets with managers to develop specific recruiting plans.

•Develops and maintains professional relationships with college, university and community college placement offices as a source to generate qualified applicants.

•Schedules and attends job/career fairs with appropriate staff as a source to generate qualified applicants.

•Screens and refers qualified applicants to hiring manager for interviewing.

Island Executive Co.-Business Development

Project Manager (2007-2011)

•Determine the resources (time, money, equipment, etc) required to complete the project

•Develop a schedule for project completion that effectively allocates the resources to the activities

•Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required

•Determine the objectives and measures upon which the project will be evaluated at its completion

•Develop forms and records to document project activities

•Set up files to ensure that all project information is appropriately documented and secured

•Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project

•Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards

New Providence Community – Networking/Sale

Executive Sales Consultant (2004-2006)

•Managing the day-to-day operations of the center

•Organizing and maintaining files and records

•Cold calling to solicit new clients

•Providing quality customer service

Creating promotional material for advertising

Closing sale deals

Sale presentation

Proficiency in the use of computers for:

• Word processing

• Simple accounting

• Data base management

• Spreadsheets/Excel

• Outlook E-mail

• Graphic Artist

Education Accomplishments

The Memorial College, BS/BUS, MI

Hawksbill High School, Diploma, BS

Certification in Public Speaking



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