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IT Support & Systems Administrator Resume
Canal Winchester, OH
... software support Documented incidents and solutions using ticketing systems Supported users and devices remotely using remote desktop protocol (RDP) Provided inquiries regarding computer hardware and software operation to resolve problems Installed, ... - Aug 28
... software support Documented incidents and solutions using ticketing systems Supported users and devices remotely using remote desktop protocol (RDP) Provided inquiries regarding computer hardware and software operation to resolve problems Installed, ... - Aug 28
Sr. VMware & Windows Systems Engineer
Westerville, OH
... 2003, 2000 on HP, Cisco UCS, Dell Bare metal Servers, proficient in administering and managing applications in Azure Cloud. ... Used PowerShell scripts to automated server builds for both physical and in VMware ESX 4.0, 5.0, 5.1, 5.5, 6.0, 6.5, 6.7, 7 ... - Aug 03
... 2003, 2000 on HP, Cisco UCS, Dell Bare metal Servers, proficient in administering and managing applications in Azure Cloud. ... Used PowerShell scripts to automated server builds for both physical and in VMware ESX 4.0, 5.0, 5.1, 5.5, 6.0, 6.5, 6.7, 7 ... - Aug 03
Executive Administrative & Office Management Professional
Columbus, OH
... Internal employee customer service Microsoft Outlook Social media management Transcription CRM software Clerical experience Desktop Support Dealership experience Human resources Call Center Experience Phone communication Adobe Acrobat Typing ... - Jul 13
... Internal employee customer service Microsoft Outlook Social media management Transcription CRM software Clerical experience Desktop Support Dealership experience Human resources Call Center Experience Phone communication Adobe Acrobat Typing ... - Jul 13
Customer Service & Phone Support Specialist
Columbus, OH
... 01/2017 to 09/2017 Customer Service Rep (Billing) Spectrum/Charter - Irving, TX /Zanesville, OH Answering calls from Customers about bills and services Documentation of customer account on every call. Assisting customers with setting up payment ... - Jul 11
... 01/2017 to 09/2017 Customer Service Rep (Billing) Spectrum/Charter - Irving, TX /Zanesville, OH Answering calls from Customers about bills and services Documentation of customer account on every call. Assisting customers with setting up payment ... - Jul 11
Data Warehouse & BI Architect (Oracle Expert)
Plain City, OH
... (Lineage Harvester) Data Modeling Dimensional Modeling, Data Vault 2.0, Relational Data Warehousing, MDM (Informatica MDM, Dell Boomi), ERWin Data Modeler Big Data HDFS, Hadoop, Hive, Impala, Spark Databases Oracle, DB2, SQL Server, Teradata, SQL, ... - Jul 02
... (Lineage Harvester) Data Modeling Dimensional Modeling, Data Vault 2.0, Relational Data Warehousing, MDM (Informatica MDM, Dell Boomi), ERWin Data Modeler Big Data HDFS, Hadoop, Hive, Impala, Spark Databases Oracle, DB2, SQL Server, Teradata, SQL, ... - Jul 02
Customer Support & Technical Support Specialist
Columbus, OH
... Education Bachelor of Science, Information Systems Technical Skills Systems & Platforms: Windows, macOS, Linux, Microsoft 365, POS Remote Tools: VPN, RDP, Citrix, Slack, Teams Help Desk Tools: Zendesk, Salesforce, Remedy, ServiceNow IT Tools: Active ... - Jun 29
... Education Bachelor of Science, Information Systems Technical Skills Systems & Platforms: Windows, macOS, Linux, Microsoft 365, POS Remote Tools: VPN, RDP, Citrix, Slack, Teams Help Desk Tools: Zendesk, Salesforce, Remedy, ServiceNow IT Tools: Active ... - Jun 29
Senior IT Program Manager with 30-Year Expertise
Columbus, OH
... Assisted with the Windows 11 Upgrade involving over 3,000 website and desktop application test cases Contributed to the AEP Portfolio Optimization & Modernization Pilot (eAPM), supporting enterprise-wide efficiency and modernization goals. Acted as ... - May 30
... Assisted with the Windows 11 Upgrade involving over 3,000 website and desktop application test cases Contributed to the AEP Portfolio Optimization & Modernization Pilot (eAPM), supporting enterprise-wide efficiency and modernization goals. Acted as ... - May 30
Systems Administrator - IAM, Intune & Entra ID Expert
Columbus, OH
... 2019 Desktop Support Analyst Responsibilities: • Delivered Tier 2 support to over 5,000 enterprise users in a high-demand banking environment • Supported Windows migration initiatives including OS upgrades and data transfers • Troubleshot Citrix, ... - May 18
... 2019 Desktop Support Analyst Responsibilities: • Delivered Tier 2 support to over 5,000 enterprise users in a high-demand banking environment • Supported Windows migration initiatives including OS upgrades and data transfers • Troubleshot Citrix, ... - May 18
Junior IT Security Analyst with SIEM & IAM Expertise
Columbus, OH
... Response & Triage Security Monitoring Vulnerability Assessment ● Splunk (SIEM) Tenable Nessus OpenVAS Wireshark Cisco IOS ● PowerShell Python Java JavaScript Bash Scripting Automation ● Microsoft 365 Administration Active Directory Jira GitHub Agile ... - May 13
... Response & Triage Security Monitoring Vulnerability Assessment ● Splunk (SIEM) Tenable Nessus OpenVAS Wireshark Cisco IOS ● PowerShell Python Java JavaScript Bash Scripting Automation ● Microsoft 365 Administration Active Directory Jira GitHub Agile ... - May 13
Customer Support Leader with Escalation Expertise
Columbus, OH
... Technician – PCCW Teleservices May 2000 – Oct 2017 • Provided technical and customer support in contact center environments EDUCATION University of Phoenix – Desktop Support DeVry University – Computer Information Systems Dover High School – Diploma - May 13
... Technician – PCCW Teleservices May 2000 – Oct 2017 • Provided technical and customer support in contact center environments EDUCATION University of Phoenix – Desktop Support DeVry University – Computer Information Systems Dover High School – Diploma - May 13