Flint, MI, ***05
Passionate, engaging, and attentive customer service specialist with good conflict resolution and communication skills. Seeking to leverage interpersonal skills to build customer loyalty. Hard-working retail associate, skilled in POS tech and inventory management. Customer service experience through fast food industry as cashier, restocker, and excellent customer communication.
• COMPUTER ELECTRONICS
• CUSTOMER SERVICE ORIENTED
• FRONT END
• RETAIL SALES
• CASH HANDLING
• HAND TOOLS
• ADULT EDUCATION
General Laborer 01/2018 to 03/2018
Chel-Mer Inspection Service Owosso, MI
Sort at your facility or your customers’ facility, On-site sorting, Package product into a variety of containers to specifications
Library Clerk / Grounds Maintenance 06/2009 to 09/2017
State of Michigan Saint Louis, MI
Instruct patrons on how to use reference sources, card catalogs, and automated information systems. Open and closed the library during specified hours. Locate library materials for patrons including books and periodicals. Maintain records of items received, stored, issued, returned and file catalog cards according to system. Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas. Lend, reserve, and collect books, periodicals, videotapes, and other materials at circulation desks. Gather and remove debris. Use hand tools, such as shovels, rakes, pruning shears, saws, hedge or brush trimmers, and axe. Water lawns, trees, and plants, using portable sprinkler systems, hoses, or watering cans. Rake, mulch, and compost leaves, mow or edge lawns. Shovel snow from walks, driveways, or parking lots and spread salt in those areas.
Fiberglass Worker 02/2008 to 06/2008
Kelly Services Owosso, MI
Mix catalysts into resins and saturate cloth and mats with mixtures using brushes. Inspect, clean and assemble molds before beginning work. Trim excess materials from molds using hand shears or trimming knives.
Crew Member 09/2005 to 06/2006
McDonald's Coopersville, MI
Ensured the food was properly handled and stored. Front end cashier, cash handling, drive-thru cashier. Provided ultimate customer service to the customers and ensured the area was clean and up to company standards.
Merchandiser 06/2005 to 09/2005
Karpata Instore Services Perry, MI
Performed resets, remodels and display placements. Cleaned shelves, checked date codes, placed shelf strip and attached tags properly. Adjusted shelf heights, moved materials, supplies fixtures and equipment as necessary. Worked projects independently with little or no supervision. Returned to a set within 48 hours to correct and fix any issues with the reset that client deemed insufficient. Complied with merchandising policies and adhered to dress codes. Always used appropriate protective equipment where necessary.
Merchandiser 02/2005 to 05/2005
National Retail Services Perry, MI
Completed resets, adjustments and display placements. Cleaned shelves, checked expiration codes, and attached price tags. Adjusted shelf heights, moved materials, supplies, fixtures and equipment as needed. Worked projects independently. Returned to a set within 48 hours to correct and fix any issues with the reset the client found to be unsatisfactory. Complied with merchandising policies and adhered to dress codes. Always used appropriate protective equipment as was necessary.
High School or Equivalent: General Studies 06/1997
Grand Ledge Adult Education Grand Ledge, MI
Associate: Computer Electronics and Engineering Technology 2007
ITT Technical Institute Grand Rapids, MI
1 Year of Coursework
Automotive Mechanic—3 Years’ Experience
US Marine Corps