Raman Gupta

**** ****** ***** ****, *** Jose CA-*5121

Tel: 408-***-**** Mobile: 408-***-****

Email: adaa07@r.postjobfree.com

PROFESSIONAL HIGHLIGHTS

Dedicated and knowledgeable Operations/Manufacturing professional with 20+ years of diverse experience within US & Asia (China) in Technical Operations, Program Management, NPI, Manufacturing Engineering & Product Quality both at OEMs & Contract Manufacturing Companies (CMs). Demonstration of proven operational success with the ability to nurture credibility and confidence with Management, Cross Functional teams and with key suppliers.

Areas of Expertise:

Technical Operations

Program Management

NPI Processes & Manufacturing Engineering

Cross Functional Team Engagement

Design for Manufacturing (DFM)

PCBA & System Assemblies

PCBA & System Assemblies

Supplier Management (CM & ODMs)

Root Cause Analysis

Packaging Qualification

3PL Management

Major Achievements:

Led the effort of developing and implementing In House Shop Floor Control Management system

Eliminating the license and annual support cost of $25K

Reducing the Network Architecture complexity which improved the Shop Floor productivity

Lead the effort of rebranding the acquired company’s products to Riverbed branded products:

Rebranded products were released in the market within two months.

Implemented Green Packaging Solution across the board both at Extreme Networks and Riverbed Technology:

Project won the Manufacturing Leadership Award (ML100) sponsored by Frost & Sullivan

Saved packaging and logistics cost by approx. $300K per year

Negotiated the NRE cost with the manufacturing partners in Asia:

Saved approx. 40% of the total NRE cost on every NPI project

Optimized the test development process with the manufacturing supplier:

Saved approx. 25% of the total test development cost

Reduced the test development lead time by 30%

Developed the process for high voltage & low energy consumption commercial LED lights

Company was awarded with business which accounted for 15% of the total quarterly revenue. PROFESSIONAL EXPERIENCE

Aug, 2018 to Till Date Sr. Manager – Technical Operations Symantec Corporation As Sr. Manager responsible for the technical operations and quality of Symantec Enterprise manufacturing partners ensuring that products shipped meet specifications and quality goals. Managed team of supply base and sustaining test engineers residing in US and EMEA sites.

Increased productivity by setting up goals, target time lines & redistributing work loads

Managed the Network Architecture site standardization project for various 3PL sites (US & EMEA)

Hands-on support of Symantec’s quarter-end manufacturing and shipping needs.

Lead & Conduct QBRs with key business partners

Spur Creativity to help build relationships among team members that foster collaboration and discussion of new ideas to improve the efficiency and productivity of the team.

Worked with Supply planning team for the aging Inventory optimization

Rolling out the new platforms to 3PL and making sure that New Products are successfully transitioned to sustaining with high yield.

Ensure product and test environment changes are implemented correctly and effectively. Nov, 2017 to Aug, 2018 NPI Operations Program Manager Polycom Inc Managing the NPI Projects from concept and/or prototype builds through the launch and production ramp. Responsible for the introduction of new products/processes at overseas Contract Manufacturer.

Represent Operations in project core team for key requirements throughout various stages of product development cycle.

Manage the cross functional team to ensure successful launches of new products

Set product initial launch quantity (ILQ) and build plans based on the forecast provided by SLM and evaluate constraints.

Coordinate with Manufacturing/Process and Test Engineers to support new product roll outs.

Evaluate the build capacity plan at Contract Manufacturer

Prepare and give the weekly presentations to Executives on the Program updates

Work with Internal Buyers and CM for material readiness for various builds 02/2017 to 11/2017 Sr. Technical Program Manager Pro-Unlimited _ Worked on a contract at Arista Networks responsible for all aspects required to launch a new program. Serving as a site liaison between Arista and their Manufacturing Partners to ensure all program-related decisions are guided to achieve customer satisfaction, revenue targets, and business issue resolution.

Managed a team of Program Managers and Test Engineers

Enhanced the velocity of flow of products from start to build thru shipping from 45 days to 25 days.

Slashed the debug pile by 80% by daily tracking & streamlining the communication between the key stakeholders

Chair cross functional weekly shortage/CTB status meeting based on the updated NPI forecast.

Lead the daily Executive Level NPI status meeting cross functionally and drive the closures on the issues/action items.

Tracking & ensuring that all the KPIs are met based on the Arista’s set requirements.

Responsible for streamlining the business processes to improve the execution & efficiency of the team to deliver the products on time

Facilitate the post build reports to address any issues related to manufacturing yields and test processes for the production readiness.

07/2015 to 01/2017 NPI Program Manager Riverbed Technology_ Managing NPI programs from definition to development to launch, working cross functionally within Riverbed and with overseas manufacturing partners:

Utilizing Waterfall, Agile program management methodologies from initial phase to the launch of the product.

Served as the primary key contact within Operations team and represent Operations in the project core team meetings.

Work with key stake holders cross functionally to ensure all the deliverables are met on time.

Create & release the BOMs and ECOs in Agile.

Initiated Operations Core Team meeting on a weekly basis to ensure all the milestones are met on time as committed in the Project Core Team.

Managed the effort for rebranding all the hardware products of the acquired company to the Riverbed branded products.

Initiated and managed the effort of changing the packaging of the products across the board from foam to environmental friendly packaging as a cost saving strategy.

Work with the manufacturing partners to make sure that all the materials are ordered on time (long lead items) to meet the build and ship schedule

Analyze and drove down the costed BOM & NRE charges while teaming up with Supply Chain Group

Initiated the training programs for 3PLs for the new products to create CTO options. 02/2014 to 07/2015 Product Quality Lead Extreme Networks Managing the quality of the stackable networking switches which accounts for approx. $70 Million of the total revenue on a quarterly basis.

Leader of newly formed group “Product Quality Improvement Team (PQIT)” embracing cross functional teams with the purpose of establishing a consistent product quality and identifying the opportunities for improvements.

Chair the weekly RMA meeting to analyze & track field failure trends and initiate proactive actions.

Analyze the global RMA return rates, supplier’s repair data and present the metrics in the monthly Quality Council meetings.

Work with customer service (GTAC) for customer escalations and drive the corrective and preventive actions internally and with suppliers.

Chair the purge & stop ship meetings across the cross functional teams and develop a recovery plan.

Participate in the weekly NPI meetings to track and resolve any quality issues with the suppliers during the product development phase to meet the product deadlines.

Work with the ODM partners to improve the manufacturing & test yields. 04/2012 -01/2014 NPI Lead Engineer Extreme Networks Operations Engineering lead for design, development and release of New Products. Responsible for ensuring the volume manufacturability of product with high yields and low cost. Worked closely with internal Engineering and external manufacturing partners during development phases to make sure the new products are released with high yield & low cost.

Managing scope, schedule, and budgets for tooling. Review and approve NRE quotes.

Participate in DFM/DFT/DFMEA reviews and ensure optimized production processes for volume manufacturing with high quality yields.

Perform First Articles Inspection.

Work with Engineering and manufacturing partner to ensure the BOM, Manufacturing and Test Processes are clearly defined.

Work with NPI Program Manager to ensure all operations engineering deliverables for product life cycle phase requirements are met.

Work with the suppliers on yield improvement.

Project lead for “Green Packaging” initiative.

08/2002 to 04/2012 Sr. Manufacturing Engineer/Manager Infiniti Solutions Primarily responsible for managing the manufacturing of NPI builds:

Manages multiple NPI builds simultaneously on a quick turn basis.

Manage all manufacturing engineering aspects of production

Key technical interface between Customer & Program Management.

Review customer design for manufacturing (DFM) by quantifying impact in areas such as cycle time, quality and cost

Develop and provide Manufacturing Process Instructions to production floor for the PCBA & Box build assemblies.

Provide labor estimates and manufacturing requirements to sales department.

Monitor the yield on line and take actions to improve the quality of products.

Periodically evaluate company’s capabilities in terms of technology and provide recommendations to management.

Certified ISO Internal Auditor

04/02 to 07/02 Program Manager National Semiconductor Primary responsibility was to manage the manufacturing of Bluetooth modules:

Defined and communicated milestones and completion dates using Microsoft Project

Coordinated with cross functional groups to meet the set milestones and customer delivery dates.

Evaluation & Selection of Sub-Contractors for assembly and RF testing of the Bluetooth modules. 12/2000 to 12/2001 Sr. NPI Engr/Technical Program Manager Solectron Corp. Managed Solectron’s one of the biggest customer new product manufacturing cycle, generating revenue of approximately 4 million dollars per quarter

Reviewed customer designs and provided input to customer from the manufacturing stand point (DFM)

Worked with customer’s product development team and Operations teams to optimize manufacturing cost and to increase quality.

Coordinated procurement, assembly process, testing and delivery by working with the various functional groups.

Managed transition of the products from proto builds to volume production overseas. 3/1997 to 3/2000 Sr. Staff Engineer Flextronics International-China Managed a team of 15 engineers/technicians responsible for maintaining 10 fully automated SMT lines for high volume production of mobile phones:

Managed setup of the assembly lines and ramping to volume production.

Conducted manufacturing feasibility study on new projects and provided feedback to customers.

Coordinated process related issues during startup of the new projects.

Performed Time-in-Motion studies to identify the major bottlenecks and improve production efficiency.

Analyze utilization rates and performance of assembly line to increase the productivity. EDUCATION

Executive MBA from San Francisco State University

Completed 40Hrs of Class work from APICS on Certified Supply Chain Professional (CSCP)

Bachelor of Engineering (Specialization: Manufacturing) TRAININGS

Five Choices of Productivity

Critical Decision Making

Manager’s Boot Camp

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