Seeking a position as a QA Analyst in the competitive IT Sector, to utilize my skills and abilities that offer professional growth while being resourceful, innovative, and flexible.
•Sound understanding of Software QA Process, Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC)
•Skilled in understanding business Requirements, functional Specifications, design documentations and creating test scenarios accordingly
•Working knowledge of various methodologies: Agile, Waterfall, Iterative and spiral.
•Well versed in Planning and coordinating testing activities and efforts in all testing phases: Test Documentation, Test execution, UAT implementation and maintenance.
•Good understating of Unit testing, Functional testing, User Acceptance Testing, Integration testing, System testing, browser compatibility testing, Security testing, End-to-End testing, Bug verification, Functional testing, Integration Testing, Regression testing, Gray Box, White Box and Black Box testing of Web based Applications.
•Continuous Integration tools (CI/CD) such as Jenkins
•Defect-reporting and tracking tools i.e. JIRA, Bugzilla, and HP ALM.
•Good knowledge of testing Web Services i.e. SOA architecture, SOAP, HTTP and REST with the help of the tools like SOAP UI/Ready API and Selenium.
•Understanding of Test automation frameworks such as Behavior Driven Framework, Keyword Driven Framework, Hybrid Data Driven Framework and TESTNG.
•In depth knowledge of OOPS (Object Oriented Programming System) concepts such as Abstraction, Polymorphism, Encapsulation and Inheritance as well as Conditional and Looping statements.
•Good Understanding of Page Factory model for testing the web-based applications using Selenium WebDriver with JAVA.
•Databases: PL SQL, MySQL, SQL Server, RDBMS
•Web Technologies: HTML (and CSS), Java Script, ASP .Net, VB .Net
•Networking: Knowledge of TCP/IP, HTTP, TELNET and FTP
•Operating system: Windows platform, Linux and MAC OS
•Excellent knowledge of MS-Office Applications.
•Admirable interpersonal skills, proven team player, dedicated worker with remarkable problem-solving skills and ability to work under high stressed environment.
•Excellent analytical and communication skills and can work independently with minimal supervision as well as a part of the team.
•Detailed and goal Oriented, Self-Motivated, Self-Starter, Quick learner.
ADVANCED SKYLINE TECHNOLOGIES MARKHAM, ON Oct 2018 - Present
(Technical Support Engineer)
Advanced Skyline Technology Ltd. is one of North America's largest technology services and consulting organizations in the refurbished computer industry. AST is a Microsoft Authorized Refurbisher and a Microsoft Gold Certified Partner. AST has partnership with different vendors such as BestBuy, Walmart, Canada Computers, Micro Center, Newegg, Staples, TigerDirect, Amazon etc.
Interact with customers to provide and process information in response to inquiries, concerns, and requests about hardware and software issues using automated call distribution phone software, via remote connection or over the Internet
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
Identify and escalate priority issues per Client specifications
Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business
Follow up and make scheduled call backs to customers where necessary
CS Infotech Chandigarh, India June 2016 – Feb 2018
(Junior Test Engineer)
CS infotech is a growing IT Solutions firm and website development company, with one simple objective - to provide the clients with state-of-the-art online services so that they can focus on their core competencies and achieve success.
• Translate high-level business requirements into test scenarios and execute cases accordingly
• Record test results and reporting status
• Provide input on severity and priority of issues
• Executes all assigned testing according to schedule
• Utilize existing tracking systems, report mechanisms, agreed conventions, and metrics
Component Based Software Engineering
-Master’s Project which was completely based on components gathering as per requirements. Created and maintained a shopping website called “bigbazaar.com” by taking the pre-built modules rather than building everything from scratch.
UMS (University Management System)
-Being a part of testing team during the testing of official website of University, analyzed the modules and created test cases.
-Created and maintained the reports which recorded the number of test cases executed and failed
During Bachelors, the final year project. A website build in ASP.Net and SQL as database included managing the transport such as taxis and trucks as well as providing an interface to the customers to book the transport vehicles online and check the status. It was an automated web application which calculated rent as per kms the vehicle used.
Banking Management (2010)
Diploma project, implemented using C++ which provided an interface to add or delete customers as well as deposit and withdraw the amount to and from the bank.
Undergraduate Training -8 weeks lab work training (2011-2013)
(Lally Infosys Jalandhar, India)
-Trained in SQL and Oracle for 45 days and Designed and created database for the institute which included creating tables, insert, update, delete data and maintain the same.
Diploma Training- 6 weeks (2008-2009)
(Lally Infosys, Jalandhar and NIIT Jalandhar, India)
-C++ training at with final project at the end
-Core Java training
-Length of training: 6 weeks each
Master’s in computer science 2013-2015
(Lovely Professional University, India)
Completed Full Time Masters with focus on software testing. Included Advanced related to Computer Networking, databases, Computer Architecture and Structures
Bachelor of Engineering in Computer Science 2010-2013
(Lovely Professional University, India)
Completed Full Time Bachelors with Database Systems (SQL) as specialization. It was a 3 years course which included various subjects related to Computer Networking, Computer Architecture, Artificial Intelligence and Structures
Diploma in Computer Science 2007-2010
(Government college of Technology, India)
Completed Full Time Diploma in Computers. Included various subjects related to Basic Computer Networking, Computer Architecture, Databases and Structures
Member of Event Planning team for cultural representation at Lovely professional University.
Volunteering and fundraising for a charity called “Dream Power” to help the children with free education and food.
Volunteer at Blood Donation Camps organized in Lovely Professional University
Participated in University’s Youth Festival