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Salesforce Data

Location:
Frisco, TX
Posted:
January 09, 2020

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Resume:

Ganga Bhavani

Email: ada88k@r.postjobfree.com

Phone: 469-***-****

Professional Summary:

* ***** ** ********** ** information technology with experience in all the phases of SDLC (Analysis, Design, Development, Administration, Testing, Implementation and Support) in various software Applications using Salesforce (CRM).

Experienced with retail, manufacturing, service, Finance, Banking, Airline and Insurance industries business needs and blending them with the package based solutions to meet all the variety of IT needs of each customer.

Experience with Salesforce.com CRM technology as an admin and developer. Worked in various project environments like Customer Portal, E-commerce website, Healthcare.

Hands on experience on SalesForce.com developer toolkit (force.com IDE), Triggers, Visual Force Pages, data migration and working knowledge of Apex classes, Controllers, SOQL & SOSL.

Experienced in requirement gathering and estimating the hours of work based on the requirement from the client and maintaining the quality documents for all the work done till the end of the cycle.

Administrator experience in Marketing Salesforce Cloud using both Classic and Lightning versions.

Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.

Experienced in admin modifications like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.

Strong Salesforce development experience with Apex Classes, Triggers, Controller Classes, Visualforce pages and Integrating with external sources by developing SOAP, RESTful Apex Web Services for inbound calls to salesforce.

Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact and Opportunity, Products

Experience in Salesforce Lightning framework and components.

Developed Lightning apps and components to be more interactive to end users.

Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.

Extensive experience in lead, case management web-to-lead, Web-to case, Email-to-case.

Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.

Proficient in Data Migration from Traditional Applications to SalesForce using Import Wizard and Data Loader Utility.

Experience in web technologies including HTML, XML, CSS, JavaScript and SOAP.

Well versed with project development life cycle, System Business Process Analysis, Requirements Study, Fit-Gap Analysis and Post-implementation support.

Expertise with DB2 Stored Procedures Creation, Optimization and Maintenance.

Experience in working with client specific solutions like Salesforce.com Sandbox deployments, Force.com IDE, Eclipse IDE, SOQL, SOSL and various production environments.

Proficient in CMM Level 5 standards, METHOD I, and quality aspects.

Experience in Software Testing Projects, SQL Server.

Installed Apps from App Exchange, Configured and maintained user Security Permissions in compliance with organizational needs.

Technical Skills:

Salesforce Technologies

Force.com Web Services API, Apex Classes, Apex Trigger, Visual Force, SFDC Eclipse Plug-ins, Force.com IDE for Eclipse, Apex deployment Tools, Force.com Explorer, Data Loader, Salesforce.com customizations like Workflow Rules, Role Hierarchy, Validation Rules, Formulae, Custom objects, Page Layouts, Record Types, Process Builder, Translation Workbench.

Operating Systems

Windows 98/2000/XP/2003/vista/2007.

Salesforce Tools

Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector.

Web Development

XML, HTML, CSS, Visualforce, JavaScript.

Languages

C, C++, Java Script, SQL, Apex

Version Control Tools

VSS, CVS, GIT.

Databases

Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL.

Professional Experience:

Toyota Motor, Georgetown, KY Sep 2017 - Till date

Sr. Salesforce Lightning Developer

Toyota Motor Company is the largest Motor Manufacturing Company. It sends around 2000 cars to production every day. Scalable Development is the team under which I worked. It manages multiple applications like from gathering the requirements, Design, Development and test of the applications. Here I worked on multiple applications and been part of the team as a senior developer.

Responsibilities:

Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.

Coordinated with the business to understand the business and structure and resolve the issues.

Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards in Sales Cloud.

Managed Salesforce integration with existing systems and third-party providers.

Interacted with various Business users for requirements gathering.

Developed various Custom Objects, Tabs, validation rules, formula fields.

Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.

Implemented custom Cascading Style Sheets (CSS) for Visual force pages.

Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE

Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements

Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.

Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints

Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.

Created relationships among objects using Lookup and Master-detail relationships.

Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.

Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.

Performed data cleanup and/or Data migration to/from salesforce.com

Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

Experience in creating Lightning Components and used lightning Design System to convert existing Visualforce pages to lightning components.

Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions

Developed lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.

Involved in using lightning, Process Builder and Workflows. Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.

Developed Visual Force pages to change the entire look and feel, tabs and views of the Salesforce.com UI in accordance with the company requirements.

Constant involvement in exploring apex change apps and using the apps wherever necessary. Used apps like Apttus, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, Docusign etc.

Implemented CPQ solution using Apttus CPQ & Contract Management (CLM) for various customers in industries.

Worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules and contract templates.

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Lightning design system(LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

British Petroleum International, Houston, TX Jun 2015 – Sep 2017

Sr. SalesForce.com Developer

NET Portal is based on Price Negotiation and Performance Monitoring which constitute the ‘day to day’ management of pricing w.r.t to the Marine BP Business Worldwide. Typically, the developed system mainly focuses on quicker and larger $ returns as-well as concentrate on the pivotal processes across the business.

Responsibilities:

Created Custom Objects, Tabs and Sharing Settings on different objects to reflect the business logic.

Responsible for maintaining functional areas of data management.

Used Record types, Workflow rules, Approval process, Validation rules on some of the business functionalities.

Experience in Agile methodology in software development.

Involved in Salesforce.com application set up activities and customized the apps to meet the functional needs of the organization.

Maintained data cleanliness and accuracy by adding custom validation rules.

Configured and maintained Salesforce.com application user profiles, roles, permissions sets.

Developed custom Reports using custom report types on salesforce.com platform.

Created several reports and dashboards to ensure the data quality.

Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.

Implemented Chatter collaboration to communicate with the users in the organization.

Developed Apex Triggers, Visual force pages, Controllers and managed to support the business workflows.

Developed visual Force pages with JavaScript and Apex classes.

Agile Development Methodology was followed for the implementation

Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.

Written Apex Test classes to Unit test Apex classes before moving to Production.

Created and maintained the documentation for Design, Migration and Integration.

Deployed applications from Sandbox to Production.

Created relationships among objects using Lookup and Master-detail relationships.

Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.

Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.

Created mash up between Sales force CRM and Gmail through Force.com AppExchange's Email integration engine.

Developed custom Business logic using Apex Classes, Visual force pages and Lightning components.

Responsible for source control and configuration management for managing source code and technical documentation.

Assign Invoice numbers in different formats based on the country using Custom settings and Apex code and push it to Conga Composer for Invoice generation.

Created workflow rules and defined related tasks, email alerts, and field updates.

Developed several Custom Reports & Dashboards that are used by Business user and Managers.

Integration with ETL tools like Informatics, Infosphere

Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE

Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements

Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints

Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.

Performed data cleanup and/or Data migration to/from salesforce.com

Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

HCL, India Sep 2013 – Nov 2014

SalesForce.com Developer/Admin

Responsibilities:

Interacted with Business users for requirements gathering, analysis and development.

Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.

Agile Development Methodology was followed for the implementation

Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements

Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints

Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform based technologies like Visualforce, force.com API, and web services.

Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.

Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.

Created various Profiles, Roles and Page Layouts and configured the permissions based on the organization hierarchy requirements.d

Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.

Performed Webservice Callout using the RESTful services with the third party application Broadbean API.

Created Workflow rules and defined related tasks, email alerts, and field updates.

Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.

Created email templates and inbound emails using Visual Force for clients and customers.

Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.

Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.

Implementation of Data Loader for loading the data.

Performed data cleanup and/or Data migration to/from salesforce.com

Merging of Salesforce instances

Developed business documents for Salesforce.com Custom objects.

Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.

Expert in Salesforce Sales and Service cloud implementation.

Provided the training to Business users about the system.

Environment: Sales Cloud, Service Cloud, Data loader and Data management, Workflow rules and 9Approval processes, sandbox, workflows, Custom objects, Reports and Dashboards, Partner Portal, Custom Profiles, Page Layouts, Security Settings, Data Sharing Rules.



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