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Customer Service Care

Buffalo, NY
January 06, 2020

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Garrett Crowe

*** ****** ***

Kenmore, NY *****


Purpose: The purpose of this resume is to secure the customer care/online support position.

Education: Butler University, BA Telecommunications Arts. May 1994: Graduated cum laude with a Bachelor of Arts degree in Telecommunications Arts.


COFFEE MASTER. August 2006 – present, Starbucks: Wrote and performed seminars to educate clients about products’ history and development; scheduled and oversaw monthly social gatherings to intermingle employees, customers and community members; delivered legendary customer service in fast-paced retail environment.

ONE RING LOREMASTER/VIDCASTER. August 2015 to Present: Using Tolkein’s lore and Cubicle 7’s One Ring line of books as reference, spins four hours of ongoing stories for players to interact with and youtube viewers to enjoy.

GAMING PODCASTER. February 2012- August 2018; Podcaster, Misdirected Mark Productions and Produced, wrote, edited and interviewed guests for bi-weekly gaming-related podcast and first Actual Play Star Wars Podcast.

VIDEO PRODUCER. September 1994- June 2006, Producer. Movietyme Video Productions. Worked with corporate clients and brides to plan training, promotional and wedding videos to meet the clients’ needs. Shot and edited the final productions.

PRODUCTION ASSISTANT. October 1993- February 1994, WISH-TV, Indianapolis. Operated cameras and teleprompter for morning and noon newscasts.

NEWS INTERN, August 1993-May 1994. Intern for WISH-TV Indianapolis; assisted producers in researching stories and writing copy for nightly newscasts.

Career Milestone: Independent Filmmaker. March 1999-September 2011, Writer, Director, Editor Bombs O’Nelly Entertainment. Led creative team on feature length film Death of a Barefoot Tour Guide that screened in theaters nationwide.

Professional Reference:

Shawn Merwin, game designer/writer. 716-***-****.

Chris Sniezak, producer/writer. 716-***-****

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