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Maintenance Front Office

Muscat Governorate, Oman
December 17, 2019

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Ahmed Salim Humaid Al Busaidi

Telephone: +968-********



I am looking for a position, one that will make best use of my knowledge and skills and further my personal development. I am interested in working in Information Technology because I feel I have got good analytical skills.


From May 2017 to Today Working at Ahli Bank

IT Department – Senior Application Specialist

Working in business intelligence (BI) section, communicating with business and analyzing their requirements along with the developments by translating business language to technical language

Managing and leading data warehouse, business object, IFRS9, Basel3, OCB and many systems

Analyzing business requirement and implementing or leading the implementation

Analyzing and resolving Applications/middleware/Data logic issues related to many systems

Handling change management team partially and managing incidents/change requests (CRs)

Coordinating with other IT/business members to resolve issues/changes

Teamwork, knowledge sharing and documenting all actions among the team

Working side by side with the vendors on systems issues, changes and new developments From February 2016 to May 2017 Working at Bank Muscat Treasury Department – Murex Business Support, ALM, Secondary Loans, Murex Analytics & BPM

Supporting the end users and provide stable environment

Designing and implementing new requirements

Assist front office, middle office and back office in order to complete the work

Responsible for functional issues and fixes in all environments

Coordinate with application Vendors, security, Risk and IT teams and work closely with them 2

From February 2014 to February 2016 Working at Bank Muscat IT – Application Management Department - Treasury Implementation & Support (Murex Treasury system)

Maintenance the environments (Applications/Systems)

Maintenance support end to end issue analysis and resolution

Keep the environments up and running with no downtime

Implementing environments patches upgrades as and when received

Responsible for Technical issues and fixes in all environments

Running ED (End of Day) and Intraday scripts on Application (Windows/Linux)

Using M-Control system for ED

Preparations for hardware (Servers/Network) Coordinate with application Vendors, security team, Risk team and Infrastructure team

Reporting support end to end issues analysis and resolution

Database issues support and fixing

Maintenance support all interfaces and MQs

Responsible for Murex (Treasury system) groups access, users’ creation and end users support From July 2013 to February 2014 Working at Gulf Personnel Company at Ministry of Manpower IT Department – Systems and Internet Applications Department

Working as database programmer using oracle and MySQL

Design reports and forms using oracle, MySQL and MS access

Creating MySQL views and reports for IT management and end users

Worked in ministry of manpower website portal

From September 2013 to July 2015 Working at Mazoon University College Computer Science College – IT and Mathematics Instructor (Part Time)

Teaching foundation level students in (IT ECDL) course

Teaching foundation level students in (Math Boolean Algebra) course 3

From May to July 2013 Working at Saker Software Company IT Department – Testing section

Worked as an programmer in ministry of education website portal

Worked as a testing manager for ministry of education website portal

Managing SIT, UAT tests and preparing test cases along with ministry users January 2013 Training at Muscat Securities Markets IT Department – Technical support section

Worked as part of a team on technical support

Maintenance networks issues

Worked on Windows server 2008, 2012

Supporting end users and facilitate their technical requisites July 2011 Training at Royal Hospital

IT Department – Infrastructure and Network section

Working effectively as part of a team

Dealing with all aspects of computer and Maintenance faults

Maintenance of networks and find out where the errors and how to fix it

Maintenance of the Router, Switches and Hubs

Maintenance and monitor the hospital core system (Al Shifa)

Maintenance and support the official hospital website From 2010 to 2011 Training at the University of Nizwa Department of Information Technology (Part Time)

Worked as part of a team of Software Programming in C++ and C#.

Learning from the staff and helping them to maintain the official website of the University.

Maintenance the University computers (installation, replacing, fixing and connections).

Give sessions to my colleagues (Students) on how to deal with computers and basic applications. 4


M-Tech. Master in Computer Science (Application/programming) Mazoon University College, Sultanate of Oman

B-Eng. Bachelors in Computer Engineering (Software/Hardware) University of Nizwa, Sultanate of Oman


Communication and Computer Skills

Electrical, Electronics and Networks

Information System Multimedia

Computer Programming for Engineering, C#, VB, C++ and DBMS

Arabic and English Languages

Circuit design, analysis and assembly language

Operating Systems (Windows, Linux, Macintosh)

Engineering Workshops, AutoCAD, MATLAB

Chemistry, Physics and Mathematics


Technically: Blends together computer science and electrical engineering to further advancements in digital technology, computer networking and computer systems. In turn, we use our extensive knowledge of hardware and software design and computer programming to make computing platforms and applications more efficient and effective. Seamlessly integrating the latest innovations, we develop new hardware systems, design and implement software applications, and enhance the capabilities of networks and communications systems.

Functionally: Analyzing and support treasury for balancing and managing the daily cash flow and liquidity of funds within the business. Also assist users to handle the business's investments in securities, foreign exchange, asset/liability management and cash instruments 5


Hardware: Installation and maintenance of all Computer Hardware parts, printers and scanner.

Software: [Windows 7, 8 & 10], [Mac OS X], [Linux Ubuntu, Univention Corporate Server & Parsix],

[Microsoft Visual Studio 2008, 2010 & 2013], [Microsoft Office 2010, 2013 & 2016], [MATLAB 2012

& 2015], [AutoCAD 2012, 2015 & 2017], [Photoshop CS5, CS6 & CS7], Internet, [Databases MS SQL

& Oracle], [Adobe Flash CS5, CS6 & CS7].

Programming: Unix, Linux, ASP.Net, Java, C, C++, C#, SQL, HTML and assembly PERSONAL DETAILS

Date of Birth: 08 January 1986 Nationality: Omani

Mobile No.: +968-******** Address: Al Khoud Al Seeb, Muscat, Oman Marital Status: Married Languages: English & Arabic Email: Driving License: Yes


Available on request


Basel3 – New Market Risk System Implementation

- Technical Leader

IFRS9 – New Finance System Implementation

- Technical Leader

Murex - New Treasury System Implementation

- Member of the Implementation and Testing team

Ministry of Manpower Portal Upgrade

- Member of the development team

Ministry of Education Portal Upgrade

- Testing team leader

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