Data Entry Medical Assistant
Resume:
Manisha Jones
San Francisco, CA *****
***********@*****.***
• Insurance Verification
• Maintains Continuity of Care
• Medical Terminology
• ICD 10 proficient
• Relevent Document Compilation
• Procedure and Referral Authorizations
• Medicare and Medicaid proficient
• Good communication skills
• Multidisciplinary
Authorized to work in the US for any employer
Work Experience
Medical Assistant
GoHealth Urgent Care - San Francisco, CA
May 2017 to November 2017
• Patient greeting and check-in, registration, appointment scheduling, insurance verification, and patient education on payment options and resources
• Provided training support to new hires on EMR software execution and clinic duties
• Patient satisfaction surveying via daily after-visit patient follow-up phone calls
• Retrieval of and follow-up to voicemail messages and emails in a timely manner
• Faxing, scanning, compiling, uploading, and shredding of patient documents and forms
• Inventory maintenance and re-stocking of medical supplies
• Aided in efficiency and diagnostic accuracy initiatives through detailed patient summaries, patient identification using HIPAA guidelines, thorough symptom documentation, and appropriate and proper lab testing (ex. Blood draws, urine samples, vitals, EKGs, vision acuity tests, etc.).
• Assisted with in-office examinations and treatment procedures (ex. Pap and pelvic exam, EKG, medication and immunization injections, wound care, etc.)
• Assisted team with questions, concerns, updates, or staff coverage needs via group messaging app
(even while off duty)
• Performed daily opening and nightly closing routines (ex. cleaning/setup of rooms, register balancing, nightly statistic reporting via group e-mail correspondence, securing computers, iPads, and all patient data devices, and unlocking/securing facility upon opening/closing of office for business etc.) Practice Coordinator
UCSF Medical Center - San Francisco, CA
April 2014 to June 2016
• Practice management surgeons
• Assisted with growing practice through excellent patient care and administrative support
• Maintained surgical, orthopedic, clinical, and meeting schedules for both surgical practices
• Patient registration, check-in, insurance verification, POS Payment Collection
• Patient correspondences via email, phone, US mail, and fax
• Patient education, surgery prep advising
• Document compilation, data entry, chart maintenance, requests, work que management,
• Printing, scanning, uploading and shredding of patient's confidential documents
• Referral, procedure, surgery authorization management
• Surgery authorization management
• HIPAA, MSDS trained
• Worker's Comp case management
Medical Assistant
BAART Programs - San Francisco, CA
April 2012 to July 2013
Front desk duties:
• Patient check-in and registration
• Cashiering
• Voicemail message retrieval and follow-up
• Scheduling
• Insurance verification
• Chart maintenance and filing
• Compiling patient documents and EMR data to fulfill medical record requests
• Scan, fax, and email true tasks
Child Care Worker
Jelani House Inc - San Francisco, CA
February 2008 to August 2010
• Supervision and exceptional care of 4-6 infants within a nursery setting i.e. feeding, changing, and comforting;
• Created and implemented an age-appropriate curriculum to aid in infant development;
• Communicated weekly with parents regarding infant’s progress; Oversaw nursery and equipment maintenance to ensure infant health and safety
• Fundraising to secure funding for educational excursions;
• Coordinated activities to help promote bonding between parent and child
• Professional training dealing with trauma exposed families Education
Certificate in Peer Support Specialist
Bestnow - Oakland, CA
February 2023 to Present
Certificate in Birth Worker
SMC Full Circle Doula training - San Francisco, CA January 2023 to Present
Certificate of Completion in Massage Therapy
National Holistic Institute - Emeryville, CA
August 2020 to August 2022
Certificate in Phlebotomy
Bay Area Medical Academy - San Francisco, CA
May 2012 to July 2012
Certificate of Completion in Medical Assistant
Mission Language Vocational School - San Francisco, CA March 2011 to April 2012
College Degree in progress in Child Development
City College of San Francisco - San Francisco, CA
September 2008 to December 2010
High school diploma in General Studies
J. Eugene McAteer Highschool - San Francisco, CA
September 1995 to June 1999
Skills
• Medical terminology (10+ years)
• Customer Support (10+ years)
• Google Suite (5 years)
• Community
Outreach (10+ years)
• Epic (5 years)
• Practice Management (2 years)
• HIPAA (10+ years)
• Communication skills (10+ years)
• Medical billing (6 years)
• Emotional intelligence (1 year)
• Insurance verification (10+ years)
• Medical scheduling (10+ years)
• Patient service (10+ years)
• Billing (10+ years)
• Medical receptionist (10+ years)
• Ambulatory surgery center (2 years)
• Administrative experience (10+ years)
• Patient assessment (10+ years)
• Vital signs (10+ years)
• Microsoft Teams (2 years)
• Business management (2 years)
• Medical Records
• EMR systems (10+ years)
• Microsoft Office (10+ years)
• Infant Care
• Patient Care
• Anatomy Knowledge
• Phlebotomy
• Experience Administering Injections
• Medical Office Experience
• ICD-10
• Physiology Knowledge
• Office Management
• Venipuncture
• Case Management
Certifications and Licenses
CAMTC
California Association of Massage Therapy Certificate in process Certified Massage Therapist
January 2023 to January 2024
Full Circle Doula
February 2023 to Present
Certificate of Completion in prenatal and postpartum doula birth companion training for pregnant women training.
herbal remedies
anatomy
nutrition
laying on of hands
advocacy
witnessing
birth plan
spiritual support
CPR
February 2023 to February 2024
Peer Support Specialist
Assessments
Customer service — Highly Proficient
March 2022
Identifying and resolving common customer issues
Full results: Highly Proficient
Attention to detail — Highly Proficient
September 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Protecting patient privacy — Highly Proficient
October 2022
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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