Security Officer Customer Service
Resume:
Alfonso McCloud
Stockbridge, GA
***************@*****.***
1. Hardworking and detail-oriented security professional with 20 years of experience in security roles, including security officer and supervisor positions. Skilled in security operations, customer service, and conflict management. Possess certifications in private investigation and armed security. Work Experience
Security Officer
Chesley Brown International
June 2015 to Present
Security Officer
Manning Security
January 2010 to March 2014
Security Supervisor
CASS Security
June 2005 to April 2009
Education
Certificate in Private Investigation
Proffesional Career Development Institute - Norcross, GA June 1999 to July 2002
Diploma
Brooks County High School - Quitman, GA
Certificate in Private Investigation
Professional Career Development Institute - Norcross, GA Skills
• CCTV (10+ years)
• Computer Operation
• Delivery Driver Experience (3 years)
• Driving (10+ years)
• Law Enforcement
• Security Supervisor (8 years)
• Surveillance (10+ years)
• Supervising experience (5 years)
• Customer service
• Intelligence Experience
• Security (10+ years)
• Communication skills (10+ years)
• Leadership
• Microsoft Office
• Conflict management
• Shipping & receiving (10+ years)
• Pallet jack (10+ years)
• Materials handling (10+ years)
• Analysis skills
• Windows
• Mechanical knowledge
• Basic math
• Calipers
• Stand Up Forklift Operator (10+ years)
• Cherry picker (2 years)
• RF scanner (3 years)
• Order picker (2 years)
• Picking & packing (5 years)
• Time management
• Microsoft Word
• Forklift (10+ years)
Certifications and Licenses
Guard Card
Armed Security License
055383044
October 2023 to July 2028
Drivers license
Private Investigator License
Assessments
Supervisory skills: Motivating & assessing employees — Completed December 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed
Attention to detail — Proficient
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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