Operations Leader and Process Optimization Expert

Aylissia M. Lombardo

**** ****** *****

Columbus, OH 43232

***************@*****.***

Phone: 740-***-****

Skilled and organized operations leader with strong communication skills and endurance to handle multiple jobs while maintaining competency in the assigned position by contributing to the production needs. Dependable and well-organized individual with extensive knowledge of production, planning, and process development. Energetic operations leader with exceptional technical abilities to quickly learn new ideas and put them into practice within the allotted period.

Education:

MBA- Strategic Selling and Leadership Concentration – Ohio University Athens, OH August 2021

BSBA- Retail Merchandising and Product Development – Ohio University Athens, OH December 2018

Professional Experience

Bath and Body Works - Columbus, OH (August 2020- Present )

Operation developmental supervisor –

Uses understanding of the larger supply chain network to lead and drive departmental objectives.

Implements appropriate plans to achieve desired results in a timely manner.

Spends majority of workday on the floor coaching and developing diverse teams by providing feedback on performance which is timely, specific and accurate; focusing on strengths and development opportunities.

Clarifies roles and responsibilities for each team member ensuring understanding and commitment to specific objectives and a collaborative work approach.

Strong understanding of shipping operation and the delicacy of times for deliveries.

Understanding and knowledge of profit and loss statements.

Operation Lead-

Key person in coordinating the training of current and new hire associates.

Develop and maintain RFID department for 22 retail stores to ensure product is accounted for and inventory counts are established.

Maintain expectations and priorities for projects to ensure needs are being met.

Utilize PKMS (logistics application in distribution technology) in daily operations for our products and inventory.

Drive analytics to inform decision making for daily responsibilities.

Create pivot tables for reporting that tells what inventory is on hand and what is needed to be packaged out.

Assists supervisor in planning and organizing development goals by understanding priorities and taking a proactive approach to the flow to work and managing hours in department.

Maintain and plan international shipment while communicating to a 3PL.

Verify and provide all documentation for shipments being sent out to our third-party companies.

CVS – Lancaster, OH (June 2019 – August 2020)

Shift Supervisor

Follow quality operating procedures and standard operating guidelines, ensuring all work policies are adhered to.

Solid communication skills to ensure the team understands the performance targets and goals.

Administration duties, to include, daily time keeping and shift reporting.

Development of store floor plans and planograms aligning store space with annual strategic financial plans.

Establish on-board training plans for individual positions.

Lancaster Sporting Goods – Lancaster, OH (May 2018 – June 2019)

Employee

Designed custom apparel and accessories using CorelDRAW, supporting branding and customer specifications.

Managed end-to-end production and delivery of custom merchandise, contributing directly to sales growth.

Coordinated with vendors and internal team members to meet customer deadlines and quality standards.

Delivered high-level customer service through consistent communication and follow-through.

Skills

Logistical training Microsoft programs PKMS Warehouse Management Systems

Supply Chain Management Team Building Customer Relationship Management

Business Strategy Third-Party Logistics (3PL) Strategic selling

Leadership concentration

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